Great Clips in San Antonio, TX provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 5601 Bandera Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in San Antonio, TX!
Customers reported a wide range of experiences with haircuts, from excellent to very poor, indicating a lack of consistency in service quality.
Customer Service
While some customers praised the friendly and attentive staff, others experienced rude service and unprofessional behavior from stylists.
Management Issues
Several reviews highlighted problems with management, including unhelpful responses to complaints and poor handling of customer concerns.
Online Check-in Problems
Customers expressed frustration with the online check-in system, noting issues with wait times and being skipped despite checking in.
Positive Stylist Experiences
Certain stylists, particularly Kay, Gabby, and Sidney, received consistent praise for their skills and customer service.
EL
Eduardo L
5 days ago
5.0
Jasmin is a life saver, she was able to get my look back to the professional style I'm used to. This location will be my go to from now on, it's worth the drive.
KF
Kenny Flores
Dec 31, 2025
1.0
Specifically told the hairstylist not to touch the sides and back of my hair as im trying to grow it out. She proceeds to do exactly that. I cant believe my eyes. Its NYE and now i have to go out looking dumb.
SN
Samantha Noriega
Nov 29, 2025
1.0
Just left. The lady said she couldn’t do a wash, cut, or a blow dry/curl. Why offer those services then or why not offer to have someone else do the services? Both women acted like I was asking for something crazy when all three services are offered on the website. Photo for what I was asking for.
RS
Raul Saldana
Sep 26, 2025
5.0
Gaby is hands down the best!!!! Only reason why I go back awesome at her job and always a smile and very happy greeting.
KC
kevin chaney
Sep 22, 2025
3.0
Mid cuts the last few times I’ve gone. It’s extremely important to note that Great Clips is always a gamble unless you manage to stick with a good barber, and so far I haven’t found one here. What I have found are the ones I definitely don’t want again.
It’s frustrating to spend both time and money only to walk away with a haircut that I either need to fix myself or wait weeks to grow out. Even worse, I often find myself having to coach a licensed professional step by step on how to cut my hair, which shouldn’t be the case.
Consistency and skill matter a lot in something as personal as a haircut, and unfortunately I haven’t had that experience here. Until the quality improves or I can find a reliable barber within the shop, I’ll probably be looking elsewhere.
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What hair care services are offered at Great Clips on 5601 Bandera Rd?
Great Clips offers haircuts for men, women, kids, and seniors, as well as bang, neck, and beard trims. Additional services include shampoo, blow dry, and hair styling. Some salons offer perm services.
Do I need an appointment to get a haircut at Great Clips?
No appointment is necessary. Great Clips is a walk-in salon, but you can use Online Check-In to save your spot on the waitlist and reduce wait time.
How can Online Check-In save me time at Great Clips?
Online Check-In lets you see estimated wait times and add yourself to the waitlist before arriving. You can also sign up for ReadyNext text alerts to know when your wait is about 15 minutes.
What are the Great Clips salon hours at 5601 Bandera Rd?
The salon is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM. It is closed on Thanksgiving and Christmas Day.
Can I request a specific stylist using Online Check-In?
No, stylist requests are not allowed via Online Check-In for privacy reasons. However, you can request a stylist in-person when you arrive, which may increase your wait time.
Does Great Clips offer hair coloring services at this location?
No, Great Clips salons do not provide hair coloring services.
Which payment methods are accepted at Great Clips on Bandera Rd?
Great Clips accepts major credit cards including Mastercard and Visa.
What nearby places can I visit around Great Clips on 5601 Bandera Rd?
Nearby places include Vicky Nails for nail and beauty services, Subway for quick meals, and LA Fitness for workouts. You can combine your salon visit with these nearby spots for convenience.
Is there a place nearby Great Clips where I can get dental services?
Yes, Kool Smiles Dentist and Topaz Dentistry & Braces are nearby and provide general, pediatric, and orthodontic dental care.
Are there any nearby stores where I can buy hair and beauty supplies?
Sally Beauty, located close to Great Clips, offers a range of hair supply and beauty products to complement your salon visit.