Great Clips

3.9
513 reviews

About

Hair SalonBeauty SalonGreat Clips
Great Clips in San Antonio, TX provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 5601 Bandera Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist. With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in San Antonio, TX!

Details

  • Requires appointmentNot available

Location

Great Clips
5601 Bandera Rd, San Antonio, TX
78238, United States

Hours

Reviews

3.9
510 reviews
5 stars
299
4 stars
65
3 stars
31
2 stars
20
1 star
95

What are people saying?

AI-generated from recent customer reviews

Inconsistent Quality

Customers reported a wide range of experiences with haircuts, from excellent to very poor, indicating a lack of consistency in service quality.

Customer Service

While some customers praised the friendly and attentive staff, others experienced rude service and unprofessional behavior from stylists.

Management Issues

Several reviews highlighted problems with management, including unhelpful responses to complaints and poor handling of customer concerns.

Online Check-in Problems

Customers expressed frustration with the online check-in system, noting issues with wait times and being skipped despite checking in.

Positive Stylist Experiences

Certain stylists, particularly Kay, Gabby, and Sidney, received consistent praise for their skills and customer service.
  • EL
    Eduardo L
    5 days ago
    5.0
    Jasmin is a life saver, she was able to get my look back to the professional style I'm used to. This location will be my go to from now on, it's worth the drive.
  • KF
    Kenny Flores
    Dec 31, 2025
    1.0
    Specifically told the hairstylist not to touch the sides and back of my hair as im trying to grow it out. She proceeds to do exactly that. I cant believe my eyes. Its NYE and now i have to go out looking dumb.
  • SN
    Samantha Noriega
    Nov 29, 2025
    1.0
    Just left. The lady said she couldn’t do a wash, cut, or a blow dry/curl. Why offer those services then or why not offer to have someone else do the services? Both women acted like I was asking for something crazy when all three services are offered on the website. Photo for what I was asking for.
  • RS
    Raul Saldana
    Sep 26, 2025
    5.0
    Gaby is hands down the best!!!! Only reason why I go back awesome at her job and always a smile and very happy greeting.
  • KC
    kevin chaney
    Sep 22, 2025
    3.0
    Mid cuts the last few times I’ve gone. It’s extremely important to note that Great Clips is always a gamble unless you manage to stick with a good barber, and so far I haven’t found one here. What I have found are the ones I definitely don’t want again. It’s frustrating to spend both time and money only to walk away with a haircut that I either need to fix myself or wait weeks to grow out. Even worse, I often find myself having to coach a licensed professional step by step on how to cut my hair, which shouldn’t be the case. Consistency and skill matter a lot in something as personal as a haircut, and unfortunately I haven’t had that experience here. Until the quality improves or I can find a reliable barber within the shop, I’ll probably be looking elsewhere.

Frequently Asked Questions About Great Clips

What haircare services does Great Clips provide?

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

What is Online Check-In?

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.