Business Details
About
Hair SalonBeauty SalonGreat Clips
Great Clips in San Antonio, TX provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 9827 Potranco Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in San Antonio, TX!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.1
258 reviews
5 stars
149
4 stars
53
3 stars
15
2 stars
8
1 star
33
What are people saying?
AI-generated from recent customer reviews
Stylist Quality
Many customers praised specific stylists for their excellent haircuts and friendly service, while others reported issues with inexperienced staff.
Customer Service
Feedback varied significantly; some customers appreciated the friendly atmosphere, while others experienced rudeness and poor service.
Wait Times
Several reviews highlighted long wait times despite online check-in, with some customers expressing frustration over delays.
Pricing Issues
There were complaints about unexpected charges and confusion regarding pricing for services.
Kid-Friendly Environment
Some customers noted that the environment was not very accommodating for children, leading to negative experiences.
- ESEric SuarezDec 15, 20255.0Got an amazing haircut experience at this potranco location. Thank you so much to the stylist here I forgot his name, but you gave me confidence to get normal haircuts again!
- OGOlivia GarzaOct 30, 20255.0My hair always looks great after Catrina cuts it and styles it.
- JZJustin ZamoraSep 8, 20255.0This location is amazing! Friendly Stylist and they get the haircut right everytime. Keep up the great work.
- AAArnulfo AguilarSep 4, 20255.0Love coming to this store. Staff is always pleasant. My stylist, Ofelia Alvarado is FANTASTIC!! She has been cutting my hair for years. Love her service, professionalism, and the small talk.
- JFjo ann fowlerNov 22, 20235.0Great service 👏
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services are offered at Great Clips Potranco Crossing?
Great Clips Potranco Crossing offers haircuts for men, women, kids, and seniors, as well as beard trims, bang trims, shampooing, blow drying, and hair styling. Some locations offer perms by appointment.
Can I make an appointment at Great Clips or do you accept walk-ins?
Great Clips operates as a walk-in salon with no appointment necessary. You can also use Online Check-In to save your spot on the waitlist and reduce wait times.
How does the Online Check-In system work at Great Clips?
Online Check-In lets you see estimated wait times, add yourself to the waitlist remotely, and receive ReadyNext text alerts when your wait time is about 15 minutes, allowing you to arrive just in time for your haircut.
What are the operating hours for Great Clips Potranco Crossing?
The salon is open Monday through Friday from 9:00 AM to 8:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 10:00 AM to 5:00 PM. It is closed on Thanksgiving Day and Christmas Day.
Are there payment options accepted at Great Clips Potranco Crossing?
Yes, the salon accepts Mastercard and Visa credit cards. Debit card payments are also accepted.
Does Great Clips Potranco Crossing offer hair coloring or perm services?
Great Clips does not provide hair coloring services. Perms may be available at select salons by appointment; please call ahead to inquire.
What nearby dining options can I visit before or after my haircut at Great Clips Potranco Crossing?
Nearby restaurants include Little Caesars Pizza, Alamo Molino Barbacoa, Schlotzsky's sandwich shop, Casa Amigos Mexican Restaurant, and Cinnabon bakery where you can enjoy a meal or snack before or after your visit.
Are there any nearby wellness services near Great Clips Potranco Crossing?
Yes, Z W Foot Spa offers massage therapy and reflexology services close to Great Clips, ideal if you want to relax after your haircut.
What facilities are available near Great Clips Potranco Crossing for fitness or sports enthusiasts?
The Texas Wrestling Academy is nearby, providing opportunities for active recreation and sports training near the salon.
Does Great Clips Potranco Crossing have wheelchair accessibility?
Yes, the salon has a wheelchair accessible entrance to accommodate guests with mobility needs.