Great Clips in San Antonio, TX provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 9115 Grissom Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in San Antonio, TX!
Customers reported a mix of experiences with haircuts, ranging from excellent to very poor, with some stylists receiving high praise while others faced criticism for their skills.
Staff Attitude
While many customers appreciated the friendly and professional demeanor of the staff, there were notable complaints about unprofessional behavior from certain employees.
Cleanliness
The salon was generally described as clean and well-maintained, although a few customers reported unsatisfactory conditions at specific locations.
Wait Times
Customers experienced varying wait times, with some praising the quick service while others expressed frustration over long waits and issues with online check-in.
Pricing
The pricing was generally considered reasonable, with many customers expressing satisfaction with the value for the quality of haircuts received.
AH
Andy Huang
Nov 11, 2025
5.0
Mr. Daniel showed great care and service. Thank you very much!
RG
Ruben Garza
Oct 4, 2025
5.0
Wish I would have taken my stylist name, she did a great job
EM
elisa martinez
Oct 2, 2025
3.0
Unfortunately its a hit or miss whenever we've gone to any great clips the haircuts are either really bad or really good there's no in-between. We usually have a pleasant experience regardless of bad haircut..
LM
Lauren Miller
Oct 1, 2025
5.0
I am new to the area. My first visit was today. The salon was neat and clean. I was greeted by Starla who immediately checked me in. She is a perfectionist and gave me an awesome cut. She was very friendly and professional. Will most definitely be back to see her.
JB
Judy Brady-Sertich
Aug 24, 2025
4.0
I have been able to get walk in services 3 times now. Hairdressers are able to pull up recorded instructions and details about how you prefer your cuts. Must be a fast turnover because I have never seen the same staff twice.
Prices are reasonable and wait time has always been short. NO COMPLAINTS.
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of hair services does Great Clips at Cross Creek Shopping Center offer?
Great Clips offers haircuts for men, women, and children, beard trims, bang trims, shampooing, blow-dry styling, and some salons provide perms. Walk-ins are welcome and no appointments are needed.
Can I check in online to save time at Great Clips 9115 Grissom Rd?
Yes, you can use Great Clips' Online Check-In to add yourself to the waitlist, see estimated wait times, and receive ReadyNext text alerts so you can arrive just in time for your appointment.
What are the Great Clips salon hours at 9115 Grissom Rd?
The salon is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 6:00 PM. The salon is closed on Thanksgiving Day and Christmas Day.
Does Great Clips require appointments?
No, Great Clips is primarily a walk-in salon. You may walk in anytime during open hours or use the Online Check-In feature to save time waiting.
Are hair coloring services available at Great Clips on Grissom Rd?
No, Great Clips does not provide hair coloring services at their salons.
What payment options are accepted at Great Clips on Grissom Rd?
They accept Mastercard and Visa credit cards. Debit cards are also accepted, and cash is not required.
What nearby places can help me find Great Clips at Cross Creek Shopping Center?
Great Clips is located near Metro by T-Mobile and Fred Loya Insurance within the Cross Creek Shopping Center, making it easy to locate if you're visiting those businesses.
Are there other beauty services near Great Clips on Grissom Rd?
Yes, nearby beauty service options include Fresh Headz Barbershop, Amiga Threading for hair removal, Wu Foot Spa, and Palace Nails for nails and spa services, all located close to Great Clips.
What nearby amenities can I visit before or after my haircut at Great Clips?
You can enjoy a coffee or snack at Beans & Brews Coffeehouse, pick up essentials at Dollar Tree, or fuel your vehicle at Circle K convenience store, all conveniently close to Great Clips.
How can I learn more or connect with Great Clips online?
You can check wait times and Online Check-In via their website or app. Also, follow Great Clips on TikTok, YouTube, Instagram (@greatclips), Twitter (@GreatClips), and Facebook for updates and promotions.