Great Clips in San Antonio, TX provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 9115 Grissom Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in San Antonio, TX!
Customers reported a mix of experiences with haircut quality, with some praising specific stylists while others experienced poor cuts and unprofessional behavior.
Staff Friendliness
Many reviews highlighted the friendly and attentive nature of the staff, contributing positively to the overall experience.
Wait Times
Several customers noted inconsistent wait times, with some experiencing long waits despite checking in online, while others enjoyed quick service.
Cleanliness
Feedback on cleanliness was mixed, with some customers appreciating the neat environment, while others reported unsanitary conditions.
Management Issues
There were complaints regarding management's handling of customer concerns and staff behavior, impacting customer satisfaction.
RC
Rupesh Chowdary
4 days ago
5.0
I recently visited this place and had a wonderful experience. The staff were very friendly and professional. The service was excellent, and everything was clean and well maintained. I am very happy with the results and would definitely recommend this place to others.
VA
vipin amar
Feb 19, 2026
1.0
Worst experience, I showed a video of a low taper fade and the lady obviously had no clue what that is and when I tried to explain it to her she said that would cost $40, I’ve done the same at other great clips.
ML
mark long
Feb 10, 2026
5.0
Jean from Great Clips is simply the very best! Hard to say perfect in this line of business but in her case its true. Friendly, caring and takes her time to ensure a super haircut everytime. 2 years plus..the best in the business! Thank you Great Clips...great haircuts...thanks to Jean. Bravo
RR
Ruben Robinson
Feb 6, 2026
5.0
Great service and great employees!!!!
GS
Gloria Sechrist
Jan 13, 2026
5.0
Love getting haircuts with Starla on Grissom Rd salon! Always leave there loving my refreshing new haircut! 🙋🏻♀️
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of hair services does Great Clips at Cross Creek Shopping Center offer?
Great Clips offers haircuts for men, women, and children, beard trims, bang trims, shampooing, blow-dry styling, and some salons provide perms. Walk-ins are welcome and no appointments are needed.
Can I check in online to save time at Great Clips 9115 Grissom Rd?
Yes, you can use Great Clips' Online Check-In to add yourself to the waitlist, see estimated wait times, and receive ReadyNext text alerts so you can arrive just in time for your appointment.
What are the Great Clips salon hours at 9115 Grissom Rd?
The salon is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 6:00 PM. The salon is closed on Thanksgiving Day and Christmas Day.
Does Great Clips require appointments?
No, Great Clips is primarily a walk-in salon. You may walk in anytime during open hours or use the Online Check-In feature to save time waiting.
Are hair coloring services available at Great Clips on Grissom Rd?
No, Great Clips does not provide hair coloring services at their salons.
What payment options are accepted at Great Clips on Grissom Rd?
They accept Mastercard and Visa credit cards. Debit cards are also accepted, and cash is not required.
What nearby places can help me find Great Clips at Cross Creek Shopping Center?
Great Clips is located near Metro by T-Mobile and Fred Loya Insurance within the Cross Creek Shopping Center, making it easy to locate if you're visiting those businesses.
Are there other beauty services near Great Clips on Grissom Rd?
Yes, nearby beauty service options include Fresh Headz Barbershop, Amiga Threading for hair removal, Wu Foot Spa, and Palace Nails for nails and spa services, all located close to Great Clips.
What nearby amenities can I visit before or after my haircut at Great Clips?
You can enjoy a coffee or snack at Beans & Brews Coffeehouse, pick up essentials at Dollar Tree, or fuel your vehicle at Circle K convenience store, all conveniently close to Great Clips.
How can I learn more or connect with Great Clips online?
You can check wait times and Online Check-In via their website or app. Also, follow Great Clips on TikTok, YouTube, Instagram (@greatclips), Twitter (@GreatClips), and Facebook for updates and promotions.
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