Great Clips in San Antonio, TX provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 5122 Fredericksburg Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in San Antonio, TX!
Customers reported inconsistent service quality, with some stylists providing excellent haircuts while others were unprofessional and did not listen to customer requests.
Staff Attitude
Feedback highlighted a mix of friendly and rude staff interactions, with some customers experiencing poor customer service and lack of attentiveness.
Cleanliness and Efficiency
The salon was generally noted for being clean and efficient, with many customers appreciating the quick service and online check-in feature.
Pricing Concerns
Several reviews mentioned confusion over pricing, with some customers feeling that the cost of services was inconsistent or higher than expected.
AG
Anna G.
Jan 6, 2026
5.0
Super quick, in and out, loved the haircut! LeAnn took great care of me!
NB
Nagamanikkam Bala
Jan 4, 2026
1.0
I took my kid for the hair cut and explained to your representative(old lady ) regarding the hair cut.Initially she was good and then while doing the hair cut I have told her to trim and level it up at the back side, immediately she's handing over the ✂️ and asking me and my wife to do the hair cut for my kid.As my kid can't explain about the style, as a parent we did it.She's rude and terrible .I won't take my kid back again to your shop .I am coming to your shop often,here after I would stop
H9
Hooligans 93
Dec 17, 2025
1.0
Ive go in to get the same cut I always get and they have this in the system but I always tell them exactly what it says. Number 3 on the sides and thin out the top. Keyword thin, not cut short. The stylist cut the sides right but used scissors and cut the top part of my hair short. I have my glasses off and couldn't exactly see what she was doing until she was done. When I said what she did wrong, she didnt apologize and I still had to pay full price. Im not coming here again
JN
John Neely
Dec 1, 2025
5.0
I got a senior haircut and a wash. Everything was excellent. Thank you Maritsa!
SG
Steve Garza
Nov 13, 2025
1.0
As many times as I’ve given this place a chance, they continue to disappoint. I always end up asking them to fix things multiple times, and they still give me attitude for it. The only reason I’ve kept coming back is the convenience of the location and the fact that sometimes I just need a simple cleanup — but even then, they somehow manage to mess up what’s already cut down.
I rarely leave negative reviews, but this place just isn’t improving. I’m sure I’m not the only one who feels this way. Maybe once a year I get a decent cut, but the rest have been consistently bad experiences. This shop really needs to step it up or move on.
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services does Great Clips provide at the 5122 Fredericksburg Rd location?
Great Clips offers haircuts for men, women, kids, and seniors, along with bang trims, neck and beard trims, shampoo, blow dry, hair styling such as updos, and in some locations, perms.
Can I skip the wait by checking in online before visiting Great Clips?
Yes, you can use Online Check-In via the Great Clips app or website to add yourself to the waitlist and see estimated wait times, allowing you to save time at the salon.
What are the operating hours for Great Clips at 5122 Fredericksburg Rd?
The salon is open Monday to Friday from 8:30 AM to 7:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 10:00 AM to 5:00 PM. It is closed on Thanksgiving and Christmas Day.
Is it necessary to make an appointment for a haircut at Great Clips?
No appointment is necessary. Great Clips is a walk-in salon, but Online Check-In is available to save your spot and reduce wait times.
Does Great Clips offer hair coloring services?
No, Great Clips salons do not provide hair coloring services at this location.
What payment methods are accepted at Great Clips on Fredericksburg Rd?
They accept major credit cards including MasterCard and Visa.
Are there any nearby places I can visit before or after my haircut at Great Clips?
Yes, after your visit, you can check out nearby places such as O'Malley's Irish Pub for a drink, Edible Arrangements for gifts or desserts, or Thai Pikul Restaurant for a meal.
How can nearby mobile phone stores help me when visiting Great Clips?
Nearby stores like Boost Mobile and Cricket Wireless Authorized Retailer allow you to conveniently manage your mobile needs and may help you stay connected, especially useful if you use the Great Clips app for Online Check-In.
What beauty and salon services are available nearby Great Clips?
If you're looking for additional beauty services, nearby options include Crystal Nail for nail salons and Elicia Threading and Beauty Salon for hair removal and other spa services.
How do Great Clips stylists ensure I get a consistent haircut every visit?
Great Clips uses Clip Notes®, a system that records your haircut details so any stylist can provide a personalized and consistent haircut experience every time.