Great Clips

4.0
620 reviews

About

Hair SalonBeauty Salon
Great Clips in San Antonio, TX provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 306 Valley Hi Dr offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist. With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in San Antonio, TX!

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Wheelchair accessible entranceAvailable

Location

Great Clips
306 Valley Hi Dr, San Antonio, TX
78227, United States

Hours

Reviews

4.0
617 reviews
5 stars
358
4 stars
107
3 stars
32
2 stars
20
1 star
100

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences vary widely, with some praising specific stylists for excellent haircuts while others report poor service and unprofessional behavior from certain staff.

Communication Issues

Several customers noted difficulties in communication with stylists, leading to misunderstandings about haircut requests and dissatisfaction with results.

Wait Times

Customers frequently mentioned long wait times, even with online check-in, leading to frustration and dissatisfaction.

Staff Attitude

Feedback indicates inconsistency in staff demeanor, with some customers experiencing friendly service while others encountered rudeness and lack of professionalism.

Haircut Consistency

The quality of haircuts is inconsistent, with some customers receiving great results while others reported significant mistakes and dissatisfaction.
  • TT
    TheMrH3LIX
    Nov 16, 2025
    1.0
    So my son and I get haircuts here. Two haircuts ago, I told Maria (I got her name from an employee) exactly what I wanted. I asked for a tiny amount off the top. She then proceeds to cut about an inch and a half off the top, completely botching the cut. Fast forward to today. My son and I went to get our haircuts with my wife. My wife explained in detail, showing pictures of the haircut my son wanted and had been getting for the last couple of months. Maria said she understood and proceeded to cut off an excessive amount of his hair, completely deviating from what was requested. My wife also preemptively notified her that our son is autistic and would like to be notified of any action that would be done. Maria didn’t follow what was requested in that regard either causing him to become agitated. My wife instructed her to not go any shorter than she already had, since she cut a MASSIVE amount off and she just nodded and kept trying to remove more. We’re appalled by the blatant disregard for the clients desire.
  • KS
    Kenia SegundoPerez
    Nov 15, 2025
    1.0
    I asked for a trim and they did me dirty, my bangs were cut uneven some pieces short some pieces long do not come here unless u wanna get done dirty DO NOT RECOMMEND DONT COME
  • FY
    Fiesta RC Yachts
    Nov 14, 2025
    2.0
    Until my most recent visit I would rate this location and staff very highly. My recent visit was very unpleasant my Stylist was on her Cell phone constantly and gave me the worst hair cut since I was in boot camp!
  • JK
    John Kelsey
    Nov 13, 2025
    2.0
    My “Hair stylist” was on her Cell Phone for 75% of the time that she gave me the worst haircut ever
  • ML
    michael lopez
    Oct 20, 2025
    1.0
    Set an appointment with the lady over the phone told me 30 minutes so when I get there they told me another 30 minutes wait if someone happens to finish early. I told lady I was on my lunch time when I made the appointment. Not a happy customer

Frequently Asked Questions About Great Clips

What haircare services does Great Clips provide?

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

What is Online Check-In?

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.