Great Clips in San Antonio, TX provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 10003 NW Military Hwy offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in San Antonio, TX!
Feedback indicates a mix of positive and negative experiences with staff, with some stylists praised for their attentiveness while others received criticism for rudeness and lack of professionalism.
Haircut Quality
Customers reported inconsistent haircut quality, with some stylists delivering excellent results while others failed to follow instructions, leading to dissatisfaction.
Online Booking Issues
Several customers experienced problems with the online reservation system, including inaccurate wait times and difficulties in making appointments.
Cleanliness
Multiple reviews highlighted concerns about the cleanliness of the salon, with reports of unsanitary conditions affecting customer experiences.
Stylist Recommendations
Bianca and Rachel received numerous positive mentions for their skills and customer service, indicating they are standout stylists at this location.
RB
Rita Naguib Basta
Nov 11, 2025
5.0
The hairstylist here are friendly and remember us and our hair needs. We appreciate them! Good value, especially with coupons!
JJ
JuceLogic
Nov 6, 2025
2.0
Not a good cut at all, I ask for a 0-2 fade and having a closer look at it after I got back home it wasn’t even faded correctly and she didn’t even go down to a 0 the hair dresser just wasn’t good and I felt like she was rushing to get me out because another customer that I can only assume she preferred came in a little bit after I sat down, not a good experience at all and would like to have either a refund or a different hair dresser and have it fixed, I also said nothing on the top and she went and snipped my hair ontop anyway
RJ
Russell Jones
Oct 20, 2025
1.0
Tried multiple times to make an online reservation 10/20/2025. The online reservation system was not working. Called to the Military Road location and spoke to an employee. I let her know the online system for appointments was not working. I asked for a manual appointment over the telephone. She refused and said I could talk to the manager. She presented me to the Manager on duty as an unreasonable person. " I have already told him no for a telephone reservation." She forgot to mute the phone. The Manager on duty, Rachel, proceeded to lecture me about requesting an appointment as all appointments are booked online. I let her know the internet, online appointment system was not working. She didn't care. Always got adequate haircuts there but now taking my business elsewhere. I had been a monthly customer there for years.
DL
Debbie Linck
Sep 11, 2025
5.0
I only see Rachel at the Alon Market location. Rachel does a great job on curly hair so I see her weekly for a wash & conditioning. Rachel also cuts & shapes my hair when needed. Please don't let her get away!!!
RL
Robert Luna
Aug 28, 2025
1.0
Told person multiple times…
I want hair covering my top part of the ears…
What does she do…around the ear
Not coming back
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services does Great Clips Alon Town Centre offer?
Great Clips Alon Town Centre provides haircuts for men, women, and kids, including beard and bang trims, shampooing, blow drying, hair styling, and some salons offer perm services.
Can I check in online before visiting Great Clips at 10003 NW Military Hwy?
Yes, you can use Online Check-In via the Great Clips app or website to save your spot on the waitlist and reduce waiting time at the salon.
Do I need an appointment to get a haircut at Great Clips Alon Town Centre?
No appointment is necessary. Great Clips operates as a walk-in salon, but Online Check-In is available to save time.
What are the operating hours for Great Clips at this location?
The salon is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Does Great Clips at Alon Town Centre accept credit cards?
Yes, they accept Mastercard and Visa for payment.
What if I want to request a specific stylist when using Online Check-In?
Online Check-In doesn't allow stylist requests for safety reasons, but you may request a stylist in-person when you arrive. Note this might increase your wait time.
Are pets groomed nearby Great Clips at Alon Town Centre?
Yes, Woof Gang Bakery and Grooming San Antonio near Alon Town Centre offers pet grooming services close to Great Clips.
What fitness options are available near Great Clips at Alon Town Centre?
CoreFit Pilates and Barre Alon Town Centre and The Yard Gym Alon provide fitness and yoga classes nearby for those wanting to exercise before or after their salon visit.
Where can I grab a meal or snack near Great Clips in San Antonio?
You can visit Myron’s Prime Steakhouse, El Mirasol, or Nothing Bundt Cakes near Alon Town Centre for meals and treats before or after your haircut appointment.
How can I benefit from using the Great Clips app for my salon visit?
The app lets you check in online to avoid waiting, set favorite salons for quicker access to wait times, and receive personalized offers and haircare tips.