Great Clips

4.2
243 reviews

About

Hair SalonBeauty Salon
Great Clips in San Antonio, TX provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 10003 NW Military Hwy offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist. With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in San Antonio, TX!

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Wheelchair accessible entranceAvailable

Location

Great Clips
10003 NW Military Hwy, San Antonio, TX
78231, United States

Hours

Reviews

4.2
242 reviews
5 stars
171
4 stars
23
3 stars
9
2 stars
10
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, with some stylists praised for their attentiveness while others received criticism for rudeness and lack of professionalism.

Haircut Quality

Customers reported inconsistent haircut quality, with some stylists delivering excellent results while others failed to follow instructions, leading to dissatisfaction.

Online Booking Issues

Several customers experienced problems with the online reservation system, including inaccurate wait times and difficulties in making appointments.

Cleanliness

Multiple reviews highlighted concerns about the cleanliness of the salon, with reports of unsanitary conditions affecting customer experiences.

Stylist Recommendations

Bianca and Rachel received numerous positive mentions for their skills and customer service, indicating they are standout stylists at this location.
  • RB
    Rita Naguib Basta
    Nov 11, 2025
    5.0
    The hairstylist here are friendly and remember us and our hair needs. We appreciate them! Good value, especially with coupons!
  • JJ
    JuceLogic
    Nov 6, 2025
    2.0
    Not a good cut at all, I ask for a 0-2 fade and having a closer look at it after I got back home it wasn’t even faded correctly and she didn’t even go down to a 0 the hair dresser just wasn’t good and I felt like she was rushing to get me out because another customer that I can only assume she preferred came in a little bit after I sat down, not a good experience at all and would like to have either a refund or a different hair dresser and have it fixed, I also said nothing on the top and she went and snipped my hair ontop anyway
  • RJ
    Russell Jones
    Oct 20, 2025
    1.0
    Tried multiple times to make an online reservation 10/20/2025. The online reservation system was not working. Called to the Military Road location and spoke to an employee. I let her know the online system for appointments was not working. I asked for a manual appointment over the telephone. She refused and said I could talk to the manager. She presented me to the Manager on duty as an unreasonable person. " I have already told him no for a telephone reservation." She forgot to mute the phone. The Manager on duty, Rachel, proceeded to lecture me about requesting an appointment as all appointments are booked online. I let her know the internet, online appointment system was not working. She didn't care. Always got adequate haircuts there but now taking my business elsewhere. I had been a monthly customer there for years.
  • DL
    Debbie Linck
    Sep 11, 2025
    5.0
    I only see Rachel at the Alon Market location. Rachel does a great job on curly hair so I see her weekly for a wash & conditioning. Rachel also cuts & shapes my hair when needed. Please don't let her get away!!!
  • RL
    Robert Luna
    Aug 28, 2025
    1.0
    Told person multiple times… I want hair covering my top part of the ears… What does she do…around the ear Not coming back

Frequently Asked Questions About Great Clips

What haircare services does Great Clips provide?

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

What is Online Check-In?

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.