Great Clips in San Antonio, TX provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 1321 N Loop 1604 E offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in San Antonio, TX!
Many customers praised the friendly and attentive service from stylists like Julie, Lorena, and Candy, while others reported poor service and unprofessional behavior from some staff.
Haircut Quality
Feedback on haircut quality was mixed; some customers were very satisfied with their cuts, while others experienced significant dissatisfaction, including uneven cuts and stylist errors.
Cleanliness and Environment
The salon was generally described as clean and well-kept, contributing positively to the customer experience.
Racial Discrimination Concerns
There were serious allegations of racial discrimination reported by a customer, highlighting a significant issue that needs to be addressed by management.
Efficiency and Wait Times
While some customers appreciated the quick service and online check-in system, others experienced long wait times and issues with appointment management.
FM
Francisco Mireles
Nov 1, 2025
5.0
Arrived early and was taken in right away even though I didn't make an appointment. First time there and Claudia was ever friendly and did an excellent job on my haircut. Will definitely go back again.
DL
D L
Oct 28, 2025
2.0
If you have straight hair and you are a Hispanic man then this location is great. For all others be wary.
HP
Hernan P
Sep 29, 2025
5.0
Lorena was on point! She cuts hair with precision and is meticulous! Will come back and refer to friends and family!
AL
Alejandro Lopez
Sep 21, 2025
4.0
La atencion es buena, el lugar es bonito, es para hacer un corte rápido, no es algo muy detallado
GC
George Calva
Aug 28, 2025
5.0
Julie is the best at the Sonterra Great Clips. Provided me the best haircut in quite sometime
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts does Great Clips Sonterra Park Market offer?
Great Clips Sonterra Park Market offers haircuts for men, women, and kids, including specialty styles like fades and tapers, as well as beard and bang trims.
Can I check in online to save waiting time?
Yes, you can use Great Clips Online Check-In via their app or website to add yourself to the waitlist, see estimated wait times, and receive text alerts when it's your turn.
What services are not available through Online Check-In?
Online Check-In is not available for perms and formal updos. These services generally require an appointment and may not be offered at all salons.
Do I need an appointment to visit Great Clips?
No appointment is necessary. Great Clips welcomes walk-ins, but you can use Online Check-In to minimize wait times.
What are the operating hours of Great Clips Sonterra Park Market?
The salon is open Monday through Friday from 9 AM to 7 PM, Saturday from 9 AM to 6 PM, and Sunday from 10 AM to 5 PM. Holiday hours vary and some days may be closed.
Does Great Clips sell haircare products?
Yes, Great Clips sells its own branded haircare products as well as popular brands like American Crew and Paul Mitchell.
What payment options are accepted at Great Clips?
Great Clips accepts Mastercard and Visa credit cards as payment options.
Is Great Clips Sonterra Park Market wheelchair accessible?
Yes, the salon has a wheelchair accessible entrance to accommodate all guests.
What nearby places can I visit for nail care and beauty before or after my haircut?
You can visit Omani Nail Spa or Tipsy Nail Bar, both nearby beauty salons offering nail and spa services, for a complete beauty experience near Great Clips.
Are there convenient dining options near Great Clips in Sonterra Park Market?
Yes, nearby dining options include Five Guys for burgers, Tropical Smoothie Cafe for smoothies, Honmachi Sushi & Teppanyaki for Japanese cuisine, and Subway for sandwiches.
Where can I shop for children's clothing near Great Clips?
Nearby you will find Kid to Kid Stone Oak and Kid to Kid San Antonio, both offering children’s clothing and baby gear, perfect for family shopping trips.