Great Clips

4.1
325 reviews

About

Hair SalonBeauty Salon
Great Clips in San Antonio, TX provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 11019 Culebra Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist. With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in San Antonio, TX!

Details

  • Requires appointmentNot available

Location

Great Clips
11019 Culebra Rd, San Antonio, TX
78254, United States

Hours

Reviews

4.1
323 reviews
5 stars
209
4 stars
37
3 stars
17
2 stars
6
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive staff, highlighting specific stylists like Letty, Brooke, and Adrian for their excellent service.

Haircut Quality

Feedback on haircut quality was mixed; while some customers were very satisfied with their cuts, others reported significant dissatisfaction and mistakes.

Online Check-In

The online check-in system received positive remarks for its convenience, although some customers experienced issues with wait times.

Cleanliness

Customers appreciated the cleanliness of the salon, particularly the bathrooms.

Staffing Issues

Several reviews mentioned concerns about staff turnover and short staffing, which affected service quality and customer experiences.
  • AT
    Alfred Torres
    2 days ago
    5.0
    Check in early, traffic to get there was bad. Too me in immediately and hairdresser was very friendly and attentive. We talked about my aging hair,🤣
  • JM
    John Murphy
    Jul 31, 2025
    3.0
    My wife and I have gotten our haircuts done twice by Letty but when we try to make or see if she was working today they told us on the phone that they didn't have anybody by that name so we physically went over there and the manager couldn't give us any info if she had left she wasn't aware but she had been there only a couple of months so I asked if she could ask the other workers if they even know Letty she said she couldn't do it but then when I called other Great Clips they volunteered more information without breaking any privacy. So now that these barbers/hairdressers move around it's very difficult for Great Clips to keep talented people on staff and they're always rotating it's very discouraging especially when you find someone that's very good and knows what you want in a haircut/hairstyle. She's definitely here at least 7 months ago because her name has been mentioned twice in other Google reviews. Does anyone know where Letty may have moved to because I've called a couple places and it would probably take forever? Thanks!
  • LC
    Luis Cantu
    Jun 17, 2025
    1.0
    Got small cuts back of my neck
  • PF
    Priscilla Fraschetti
    Jun 12, 2025
    5.0
    Belin cut my hair, she was so good, she did a "twisting" cut on some places on my head which gave me height in some of my thinning hair. Love her and the cut, especially the price! I'm so grateful. Thanks!

Frequently Asked Questions About Great Clips

What haircare services does Great Clips provide?

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

What is Online Check-In?

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.