Great Clips in San Antonio, TX provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 12311 Nacogdoches Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in San Antonio, TX!
Many customers praised specific stylists like Nicole, Racquel, and Taylor for their excellent haircuts and customer service.
Service Consistency
There are mixed reviews regarding the consistency of service, with some customers experiencing great haircuts while others reported dissatisfaction and uneven cuts.
Cleanliness Issues
Several reviews mentioned concerns about the cleanliness of the salon, including hair on the floor and unkempt stylist workstations.
Customer Service
Overall, customers appreciated the friendly and courteous staff, although some reported negative experiences with specific stylists.
Wait Times
Customers expressed frustration with wait times not matching app estimates, leading to longer waits than expected.
SR
St Ramz
2 days ago
5.0
Been using great clips for about a year now. The staff at this location (suite 103) is always professional and friendly. It's always clean and there's never a long wait. They do recommend signing in on line so there's not a long wait, but even if you don't, the wait seems typical. The prices are average. Kat does great with fades and I'm sure other cuts, but I get a fade. She's also fantastic with all kids. Highly recommend, will return.
MB
Marcus Bean
Dec 21, 2025
5.0
Nicole did a wonderful job taking her time and making me look human again
DC
Damian Carde
Dec 20, 2025
5.0
Great service from Nicole! Definitely one of the better Great Clips salons.
GG
Gary
Dec 20, 2025
5.0
I got a stylist named Raquel, she gave me an amazing haircut and she was so sweet and professional! I will definitely be returning.
AD
Aileen Delarosa
Dec 20, 2025
5.0
Kat does an amazing job on my son’s hair! Great customer service by everyone in the shop today. Thanks guys!
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and services does Great Clips Northern Hills Shopping Center offer?
Great Clips offers haircuts for men, women, kids, and seniors including trims for bangs, neck, and beard. Additional services include shampoo, blow dry, styling like updos, and some locations offer perms.
Can I make an appointment at Great Clips or do I need to walk in?
Great Clips is primarily a walk-in salon. However, you can use Online Check-In via their app or website to save your spot and reduce wait time.
How does the Online Check-In system work at Great Clips?
You can add yourself to the waitlist online, see estimated wait times, and receive ReadyNext text alerts when it's your turn. Check-In opens five minutes after the salon opens and closes 30 minutes before closing.
Does Great Clips Northern Hills Shopping Center sell haircare products?
Yes, Great Clips offers several exclusive branded haircare lines as well as popular commercial brands like American Crew, Paul Mitchell, and Sexy Hair.
Are there any restrictions on services with Online Check-In?
Online Check-In is available for most services except perms and formal updos, which may require appointments or direct inquiries with the salon.
What are the operating hours of Great Clips at 12311 Nacogdoches Rd?
Open Monday to Friday from 9 AM to 7 PM, Saturday 9 AM to 6 PM, and Sunday 10 AM to 5 PM. Closed on major holidays like Thanksgiving Day and Christmas Day.
Which payment methods are accepted at Great Clips Northern Hills Shopping Center?
Great Clips accepts major credit cards including Mastercard and Visa.
What nearby places can I visit before or after my haircut at Great Clips?
You can enjoy a coffee or donuts at Dunkin', grab ice cream at Baskin-Robbins, or try nearby restaurants like Chago's Mexican Restaurant and Whataburger.
Is there convenient transit or shopping nearby Great Clips at Northern Hills Shopping Center?
Nearby you will find the Nacogdoches North Shopping Center train station, which can help you reach Great Clips easily. You can also shop at local stores within the Northern Hills Shopping Center.
Are there fitness or wellness facilities near Great Clips in San Antonio?
Yes, close by are fitness venues like Shaolin-do Kung Fu & Tai Chi, Studio 360 Dance and Fitness gym, and MBS Holistic Health & Wellness Clinic if you want to keep active before or after your salon visit.