Great Clips in San Antonio, TX provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 12311 Nacogdoches Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in San Antonio, TX!
Several customers noted that the establishment was not clean, with hair and unsanitary conditions reported.
Service Quality
Mixed reviews on haircut quality; while some stylists received praise, others were criticized for poor execution and lack of attention to customer requests.
Staff Friendliness
Many customers appreciated the friendly and professional demeanor of the staff, highlighting positive interactions.
Inconsistent Experience
Customers reported inconsistent experiences, with some visits resulting in excellent haircuts while others ended in dissatisfaction.
Wait Times
Issues with wait times were noted, particularly discrepancies between app check-in times and actual wait durations.
DS
David Sierra
Nov 10, 2025
5.0
Great job! Love this location going back soon for a trim
GS
Gabriela Salazar
Nov 8, 2025
5.0
The stylist did an amazing job on our haircuts and it was truly worth the wait♥️.
WD
Whitney D
Oct 15, 2025
2.0
I prefer this location because it's not so busy. With that being said, I went today for a haircut and while in the chair, I couldn't help but notice that the place is absolutely filthy. There is hair all over the stylist's work station. It might be time to invest in someone to come and deep clean the place every once in awhile. Also, the stylist's don't look clean and presentable themselves. My hair smells like cigarettes and I don't smoke, wanna take a guess why? And please tell the stylist's that you shouldnt detangle hair from root to ends with a fine tooth comb. You should go from ends and then up the shaft to the roots, that is the proper way. Stylist ripped my hair out!! Whoever manages this place, please do better.
EA
Eddie Alamillo
Oct 5, 2025
5.0
Best place to cut hair in San Antonio everybody's really nice and I've bee going here for years 🌄❤️🎇
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and services does Great Clips Northern Hills Shopping Center offer?
Great Clips offers haircuts for men, women, kids, and seniors including trims for bangs, neck, and beard. Additional services include shampoo, blow dry, styling like updos, and some locations offer perms.
Can I make an appointment at Great Clips or do I need to walk in?
Great Clips is primarily a walk-in salon. However, you can use Online Check-In via their app or website to save your spot and reduce wait time.
How does the Online Check-In system work at Great Clips?
You can add yourself to the waitlist online, see estimated wait times, and receive ReadyNext text alerts when it's your turn. Check-In opens five minutes after the salon opens and closes 30 minutes before closing.
Does Great Clips Northern Hills Shopping Center sell haircare products?
Yes, Great Clips offers several exclusive branded haircare lines as well as popular commercial brands like American Crew, Paul Mitchell, and Sexy Hair.
Are there any restrictions on services with Online Check-In?
Online Check-In is available for most services except perms and formal updos, which may require appointments or direct inquiries with the salon.
What are the operating hours of Great Clips at 12311 Nacogdoches Rd?
Open Monday to Friday from 9 AM to 7 PM, Saturday 9 AM to 6 PM, and Sunday 10 AM to 5 PM. Closed on major holidays like Thanksgiving Day and Christmas Day.
Which payment methods are accepted at Great Clips Northern Hills Shopping Center?
Great Clips accepts major credit cards including Mastercard and Visa.
What nearby places can I visit before or after my haircut at Great Clips?
You can enjoy a coffee or donuts at Dunkin', grab ice cream at Baskin-Robbins, or try nearby restaurants like Chago's Mexican Restaurant and Whataburger.
Is there convenient transit or shopping nearby Great Clips at Northern Hills Shopping Center?
Nearby you will find the Nacogdoches North Shopping Center train station, which can help you reach Great Clips easily. You can also shop at local stores within the Northern Hills Shopping Center.
Are there fitness or wellness facilities near Great Clips in San Antonio?
Yes, close by are fitness venues like Shaolin-do Kung Fu & Tai Chi, Studio 360 Dance and Fitness gym, and MBS Holistic Health & Wellness Clinic if you want to keep active before or after your salon visit.