Great Clips in San Antonio, TX provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 18427 RIM Dr offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in San Antonio, TX!
Many customers praised the skill and professionalism of specific stylists like Allie, Gladys, and Marisol, while others reported dissatisfaction with their haircuts, citing issues like uneven cuts and lack of attention to detail.
Customer Service
Overall, the staff received positive feedback for being friendly and attentive, with several customers highlighting the excellent service provided by individual stylists.
Atmosphere
The salon was frequently described as clean and welcoming, contributing to a pleasant experience for customers.
Inconsistency
There were mixed reviews regarding the consistency of service, with some customers experiencing great haircuts while others reported significant dissatisfaction.
Wait Times
While many customers appreciated the quick service, some noted discrepancies with the online check-in system and longer than expected wait times.
SG
Sri Gaddam-Popuri
2 days ago
1.0
THE WORST GC location ever, she literally took 1.5 hours for a 12 year old just to cut short no styliing nothing.. never to thos location or the stylist who is healthy white short woman.. zero starts for the money and time
JS
Jason Smith
Nov 15, 2025
5.0
We have been going to the great clips at the rim since march and Allie is our one and only stylist. She is caring and loving and kind and we wouldnt dream of seeing anyone else.
EH
Erin Hill
Nov 15, 2025
5.0
We have been going to the great clips at the rim and we absolutely love it here. Allie is our stylist and she is loving caring and amazing. We wouldn’t dream of going to anyone else unless she left
RD
Rori Dyal
Nov 15, 2025
5.0
My mom and I have been coming here to the rim location to see Allie since March. My brother is not the most social and does not like many people (he is 3) she got down on the floor with him and played with him until he was ready to sit in the chair. Even then he screamed a lot and she was so patient and loving to him.we will only be going to her. She’s does such a great job at cutting my siblings hair even when they are moving.
TT
Todd Terry
Nov 8, 2025
1.0
Sally at the Rim is rude and disrespectful and unprofessional. She told us at 5pm they start to shut down and no longer take any more customers. Rose still helped us. How in the world is Sally a manager. We only come to this location because of Rose. If it was not for Rose we would no longer go to Great Cips. I would not recommend this location.
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and hair services does Great Clips at The RIM Shopping Center offer?
Great Clips provides affordable haircuts for men, women, and kids, including beard trims, bang trims, shampooing, blow dry, hair styling such as updos, and perms (at select salons).
Can I schedule an appointment or do I need to walk in?
Great Clips operates as a walk-in salon. No appointment is necessary, but you can use Online Check-In to add yourself to the waitlist and save time.
How does the Online Check-In feature work and how can it save me time?
Online Check-In lets you see estimated wait times and add yourself to the waitlist before arriving. You can also receive ReadyNext text alerts when your wait time reaches 15 minutes, helping you spend less time waiting in the salon.
What are the Great Clips salon hours at The RIM Shopping Center?
The salon is open Monday to Friday from 9:00 AM to 8:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 10:00 AM to 5:00 PM. They are closed on Thanksgiving and Christmas Day and have holiday-specific hours on certain dates.
What payment options are accepted at Great Clips on RIM Dr?
Great Clips accepts major credit cards including Mastercard and Visa.
Does Great Clips offer any hair coloring services?
No, Great Clips salons do not provide hair coloring services.
Which nearby food options can I visit before or after my haircut at Great Clips?
You can enjoy nearby restaurants such as Smoothie King for healthy drinks, Which Wich for sandwiches, Carl's Jr., Sonic Drive-In, Marco's Pizza, Popeyes Louisiana Kitchen, McDonald's, Mi Familia Tex-Mex, and Whataburger, all within The RIM Shopping Center area.
Are there other beauty and wellness services near Great Clips at The RIM Shopping Center?
Yes, you can visit The Rim Nails & Spa for nail and beauty treatments, and The Joint Chiropractic for chiropractic and massage services, conveniently located nearby.
Is there a convenient way to get to Great Clips at The RIM Shopping Center?
While not specified directly, Great Clips' location within The RIM Shopping Center means it's centrally located amidst many shops and restaurants, making it accessible if you are visiting places like Smoothie King, Which Wich, or The Rim Nails & Spa nearby.
What other stores and services are available near the Great Clips salon for customers' convenience?
Nearby you will find stores like DICK'S Sporting Goods, mattress stores, car washes such as Diamond Brite and All American Car Wash, and services like Minute Key locksmiths, allowing customers to combine errands while visiting Great Clips.