Business Details
About
Hair SalonBeauty Salon
Great Clips in Rowlett, TX provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 6310 Dalrock Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Rowlett, TX!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.1
245 reviews
5 stars
168
4 stars
19
3 stars
10
2 stars
5
1 star
43
What are people saying?
AI-generated from recent customer reviews
Stylist Quality
Customers have mixed experiences with stylists; some praise specific stylists like Maria and Bien for their skills, while others report dissatisfaction with haircuts and service.
Customer Service
Feedback indicates inconsistent customer service, with some customers experiencing friendly interactions while others report rudeness and poor communication.
Wait Times
Several reviews mention issues with wait times, particularly with online check-in not being honored, leading to frustration among customers.
Atmosphere
The salon is generally described as clean and inviting, with a friendly atmosphere, although some customers have noted negative experiences with specific staff.
Overall Satisfaction
While many customers express satisfaction with their haircuts and recommend the salon, there are notable complaints about uneven cuts and lack of attention to customer requests.
- SJSuthin John6 days ago5.0Tom is the best. Always gives be the best haircuts.
- JCJ CNov 12, 20255.0Hands down the best stylist I’ve ever had! Hien is absolutely amazing — she’s professional, detail-oriented, and truly cares about making every customer look their best. I walked in expecting just a quick haircut, but she went above and beyond, taking the time to listen, make thoughtful suggestions, and perfect every detail. It’s rare to find someone who combines skill, kindness, and consistency like she does. Every visit with Hien feels like a first-class experience, and I always leave feeling confident and refreshed. If you’re looking for someone who takes real pride in their work and makes you feel valued as a customer, ask for Hien — she’s a true gem and the reason I keep coming back to Great Clips!
- JAJacob ArdeleanOct 22, 20255.0I’ve tried so many other barber shops, even in Rowlett, and nobody is able to cut curly hair correctly. I went to this great clips location 2 years ago out of frustration, and Hong cut my hair the best I’ve ever had. Soon after, I got my hair cut my Tom, and now Hien. I am very pleased with my experience, and coming to see the staff is always fun and pleasant!
- BCBrigette CanalesOct 20, 20251.0I asked for my son to have a kid fade with just an inch off the top. She gave him a buzz cut all around and then when I looked up she used the thinning shears and he’s practically bald. We will not ever be going back.
- TQTariq QureshiOct 7, 20251.0I'm done. I'm never going back again. Every time I go, it's a different set of people, and today was the worst experience yet. All I asked for was a simple neck and side trim — not a full haircut. But the lady working on my hair completely messed it up. Somehow, she managed to ruin such a basic request, and now the right side of my hair looks completely different from the left. It's totally uneven.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services are available at Great Clips Dalrock Crossing?
Great Clips Dalrock Crossing offers haircuts for men, women, kids, and seniors, as well as beard trims, bang trims, shampooing, blow drying, and styling. Some salons offer perms. Note that hair coloring is not provided.
Can I make an appointment for a haircut at Great Clips Dalrock Crossing?
Great Clips operates as a walk-in salon. No appointment is needed. You can simply walk in or use Online Check-In via the Great Clips app or website to save your spot on the waitlist.
How does the Online Check-In feature work?
Online Check-In lets you add yourself to the waitlist remotely, see estimated wait times, and sign up for ReadyNext text alerts to receive a notification when your wait time reaches 15 minutes.
What are the opening hours of Great Clips Dalrock Crossing?
The salon is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM. It is closed on Thanksgiving and Christmas Day.
Does Great Clips Dalrock Crossing accept credit cards?
Yes, the salon accepts Mastercard and Visa. Debit card payments are accepted and cash-only is not required.
Can I request a specific stylist when using Online Check-In?
No, customers cannot request a specific stylist through Online Check-In. However, you can request a stylist when you arrive at the salon, but this may increase your wait time.
Is Great Clips Dalrock Crossing accessible for people with disabilities?
Yes, the salon has a wheelchair accessible entrance.
What nearby places can I visit before or after my haircut at Great Clips Dalrock Crossing?
Nearby you can visit GNC for vitamins and supplements, Blue Harmony Candles for home goods, and Oasis Nail Spa for nail and waxing services. These options provide opportunities for health, wellness, and relaxation before or after your visit.
Are there dining options close to Great Clips Dalrock Crossing?
Yes, nearby restaurants include Fish N Tails Oyster Bar for seafood, Dalrock Diner for American cuisine, and Chilioso Mexican Bistro for Mexican food, providing a variety of meal choices around your salon visit.
What local services are available near Great Clips Dalrock Crossing?
Nearby services include BudgetCoinz Bitcoin ATM, Valvoline Instant Oil Change, and Traxler Chiropractor Clinic. These convenient services might be useful to visit alongside your haircut appointment.