Business Details
About
Hair SalonBeauty Salon
Great Clips in Round Rock, TX provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 16720 Ranch Road 620 offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Round Rock, TX!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.8
293 reviews
5 stars
159
4 stars
43
3 stars
17
2 stars
14
1 star
60
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service quality, with some stylists providing excellent haircuts while others delivered unsatisfactory results, often not following customer requests.
Staff Attitude
Feedback indicates a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior and lack of accountability from certain stylists.
Wait Times
Many customers expressed frustration with long wait times, particularly during busy hours, and issues with the online check-in system not accurately reflecting wait times.
Management Response
There were instances of poor management practices, including staff dismissing customer concerns and not addressing complaints effectively, although some customers noted positive responses from management after escalations.
Cleanliness
Several reviews highlighted cleanliness issues within the salon, including unkempt workstations and overall hygiene concerns.
- AFAlexis FerrisOct 30, 20251.0Never coming back. It was 6:30, 6:35 at the latest. They had no wait and turned away my 8 year old son for a simple cut when they close at 7:00. Horrible business practice.
- MWMichael WenzelSep 7, 20255.0Great place, friendly staff. Been a customer of this location for 7+ years. Never been dissatisfied with the quality of their work.
- CCCustomerAug 24, 20252.0Very disappointed. I told the stylist exactly what I wanted. An inch here, less than an inch there. I did *not* say that I wanted my hair thinned out. I have thick curly hair and I *like* it that way. The stylist turned the chair while she was working, so I couldn't see what she was doing in the mirror. Without asking me, she thinned out my hair *a lot*. Feels like I hardly have any hair left. I am very unhappy that she didn't even ask if I wanted to have my hair thinned out. I wanted to keep it thick and curly, just a little shorter. This is the second time a stylist at Great Clips has done that -- two different stylists. I'm going to find a different hair salon.
- SCSudeshna ChatterjeeAug 18, 20254.0Selena was amazing!! She gave my daughter a wonderful haircut and she was very helpful. She was trying to use the coupons too!! Thank you, Selena! The manager did not let us use the coupons. Manager was not helpful at all. Super Disappointed with Manager
- CVChander ViswanathanJul 26, 20251.0Rude and wouldn’t accept fault. Walking out with the worst haircut
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and haircare services does Great Clips in Round Rock offer?
Great Clips Cat Hollow provides haircuts for men, women, kids, and seniors, along with bang, neck, and beard trims. Additional services include shampoo, blow dry, hair styling such as updos, and selected salons offer perm services.
Do I need to make an appointment before visiting Great Clips at 16720 Ranch Road 620?
No appointment is necessary as Great Clips is a walk-in salon. You can walk in anytime during open hours or use Online Check-In to add your name to the waitlist and save time.
How does the Online Check-In feature work and save me time?
Online Check-In allows you to see estimated wait times, add yourself to the waitlist remotely, and sign up for ReadyNext text alerts when your wait time is about 15 minutes, reducing time spent waiting in the salon.
What are the operating hours of Great Clips Cat Hollow in Round Rock?
The salon is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 6:00 PM. It is closed on Thanksgiving and Christmas days.
Does Great Clips offer hair coloring or perm services at this location?
Great Clips salons do not provide hair coloring services. Perm services are available but only at select salons. Please call the Round Rock location to check availability for perms.
What payment methods are accepted at Great Clips on Ranch Road 620?
The salon accepts major credit cards including MasterCard and Visa, and also accepts debit cards. Cash is not required but accepted if you prefer.
Is Great Clips Cat Hollow wheelchair accessible?
Yes, this Great Clips location has a wheelchair-accessible entrance to accommodate all guests.
Can I visit Smoothie King or Starbucks near Great Clips after my haircut?
Yes, Smoothie King and Starbucks are nearby, so you can easily stop by for a smoothie or coffee before or after your visit to Great Clips at 16720 Ranch Road 620.
Are there pet care services near Great Clips in Round Rock?
Hollywood Feed and CityVet | Brushy Creek are nearby, offering pet supplies and veterinary services if you need to take care of your pets before or after your salon visit.
What other personal care or beauty services can I find near Great Clips Cat Hollow?
Nearby options include Sassy Nails nail salon and Castle Dental for dental care. This makes it convenient to combine your hair appointment with other personal care needs in the area.