SEPHORA at Kohl's

Reviews

• SS

  Summer

  5 days ago
  2.0
  Out of certain Fenty makeup…all Fenty bronzers were full of dust which made it difficult to try the makeup on…
• RA

  Ruby Acosta

  Oct 11, 2025
  1.0
  Went To this Sephora, and had the worst experience there. I tried getting help, but no one was willing to help. I asked a couple of the Associates if they could help me out with certain questions I had about foundations. One of them gave me .5 seconds of her attention and went back to talking to her coworkers regarding as to who is closing and who is not. I then proceeded to ask her again if she could help me and she let out a sigh and just seemed annoyed overall. I found what I needed and when I was checking out the girl her name is Emma she then stopped in the middle of the transaction and went to do something else ? It was super odd, because she didn’t even bother to excuse herself she just walked off. This hasn’t been the only time I have came to this Sephora to buy stuff and it seems like each time the customer service gets worse and worse.
• NC

  Nicky Castillo

  Sep 28, 2025
  1.0
  Worst interaction in this Sephora!! The girls there can not be bothered with simple questions with out sighing in annoyance. Specifically a heavier set young girl with blond hair( I didn’t catch her name cause I was too embarrassed to look up from them sighing and giggling) don’t bother coming here if you want any type of assistance. They might even be bothered by you asking them to be checked out. Never again! They seem to just chitchat between themselves and talk bad about customers. (I overheard them as I was walking up to ask for assistance)
• KK

  KNN

  Sep 22, 2025
  2.0
  There's a girl that works here who never wears make-up that is extremely rude. She treats customers like they're an annoyance, beneath her & ultimately stupid. This treatment along with the limited stock & damaged testers I try b5ut to go here unless I'm already at Kohl's for another reason.
• GA

  Glenda A

  Sep 21, 2025
  5.0
  Service was great. The ladies were very helpful and friendly.