SEPHORA at Kohl's

Reviews

• SM

  Siri Mandali

  Mar 27, 2026
  1.0
  Visited this location around 11 AM on a weekend and left more confused than when I walked in — not because of the products, but because of the service. I had already narrowed down my bronzer options and asked a staff member for help choosing between two shades. She briefly swatched them on her own hand (which wasn’t comparable to my skin tone), made a vague comment about one being “red,” and then stepped away without offering any further guidance. I’m not sure what the purpose of in-store assistance is if customers are expected to make decisions entirely on their own — especially when a simple shade match would have taken a minute. Disappointing experience, particularly for a brand that emphasizes expertise and personalized beauty advice.
• SS

  Susan Smyers

  Jan 15, 2026
  5.0
  Awesome myself person was ready to help me in any way she could. She found 2 different blends and gave me samples to take home, So that I could come back to purchase the one I liked was amazing. I will come back often.
• KR

  Kolbi Rae

  Dec 23, 2025
  1.0
  Minimal inventory on everything. Still 8 days left in the month and they are all out of birthday gifts. This location should just be closed to be honest.
• AZ

  Anam Zia

  Jul 22, 2023
  1.0
  Understaffed and under stocked
• AH

  Alicia H

  Mar 11, 2023
  1.0
  This particular store is not it! Google maps time is WRONG, doesn’t open until 10am. Don’t have anything in stock and don’t provide perfume samples. First and last time coming to this location.