Business Details
About
Hair SalonBeauty SalonGreat Clips
Great Clips in Richmond, TX provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 8019 W Grand Pkwy S offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Richmond, TX!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.0
308 reviews
5 stars
191
4 stars
42
3 stars
18
2 stars
5
1 star
52
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly and professional staff while others report rude behavior and inconsistent haircut quality.
Stylist Consistency
Many customers noted a lack of consistency in haircut quality, often due to different stylists providing varying levels of skill and attention to detail.
Customer Experience
Several reviews highlighted poor customer service experiences, including rude interactions and unprofessional behavior from staff, particularly in handling complaints.
Online Check-In
The online check-in system is appreciated by customers for reducing wait times, although some reported discrepancies between expected and actual wait times.
Atmosphere
The establishment is generally described as clean with a friendly atmosphere, though some customers felt unwelcome due to staff attitudes.
- SKsyed kashif5 days ago5.0Maria was great, The way I explained ,they gave me a perfect hairstyle just as I wanted. I really loved their services
- HTHouston TruittDec 20, 20255.0Mari at Great Clips absolutely nailed it. I asked for a medium bald fade and she delivered exactly what I wanted—clean, smooth, and blended perfectly. Took her time, paid attention to detail, and made sure everything was lined up right before I left the chair. One of the best fades I’ve had in a long time. Highly recommend booking with Mari if you want a sharp, professional cut.
- NANaveen AradhyaDec 20, 20251.0terrible experience at Great Clips!They messed up my sons hair big time, despite showing them a pic. Ended up with a super short cut - definitely won't be back! Would not recommend them to anyone.
- RPRachna ParikhDec 19, 20251.0The white lady worked there is very rude and highly unprofessional. She needs to be trained for how to talk to the customer.
- ATA. TMNov 30, 20255.0We went in on a Sunday at noon. I checked my daughter in on the app but couldn't figure out how to check in another person. Apparently there is a small button I missed. They should make that a little more user friendly. Service was good and quick! They were able to accommodate me since at that moment they were not busy. I always recommend checking in before you go to ensure your spot in line!
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and services does Great Clips in Richmond offer?
Great Clips offers affordable haircuts for men, women, and kids including bang, neck, and beard trims. They also provide shampoo, blow dry, styling, and in some salons, perms.
Can I make an appointment at Great Clips or do I have to walk in?
Great Clips is a walk-in salon; no appointments are necessary. However, you can use Online Check-In to add your name to the waitlist and save time.
What is Online Check-In and how does it help?
Online Check-In allows you to see estimated wait times and add yourself to the waitlist remotely. You can also sign up for ReadyNext texts that notify you when your wait is about 15 minutes, reducing time spent waiting in the salon.
Are Great Clips stylists able to provide specialty haircuts like fades or tapers?
Yes, Great Clips stylists are trained to provide a variety of specialty haircuts including fades, tapers, and classic styles tailored to your preference.
What are the salon's hours and holiday schedule?
Great Clips Richmond is open Monday to Friday from 8:30am to 8pm, Saturday 9am-6pm, and Sunday 9:30am-5pm. The salon is closed on Thanksgiving and Christmas Day, with holiday hours varying on other dates.
Does Great Clips sell any haircare products?
Yes, Great Clips sells their own branded haircare products and also carries commercial brands like American Crew, Paul Mitchell, and Sexy Hair.
What payment methods are accepted at Great Clips in Richmond?
Great Clips accepts Mastercard and Visa credit cards. They also accept debit cards and do not require cash only.
Are there other beauty or wellness services near Great Clips at 8019 W Grand Pkwy S?
Yes, nearby you can visit AMC Nails & Spa or Sweet Moment Nail Spa for nail services, Premier Martial Arts for fitness and martial arts classes, and Fossum Family Dental Care or Richmond Dental Care for dental needs.
Can I grab a meal or coffee near Great Clips before or after my haircut?
Certainly! Near Great Clips, there are several restaurants like IL Primo Pizza & Wings, The Monk's Indian Bistro, One Love Tropical Cafe, and coffee shops like Starbucks where you can relax and enjoy a meal or drink.
What nearby stores can I visit for groceries or other errands when visiting Great Clips?
Nearby grocery options include Kroger Marketplace and Base Culture. You can also visit services like KeyMe Locksmiths or Kroger Fuel Center to conveniently run other errands in the area.