SEPHORA

Reviews

• MK

  MJ Kim

  5 days ago
  5.0
  My daughter and I visited the store to purchase lip products, and the staff member was exceptionally kind. Noticing that it was my daughter’s birthday this month, she even gave her a small birthday gift. She made a very positive impression on us throughout our time in the store.
• BW

  Britt W

  Feb 10, 2026
  1.0
  I was in the market for a new foundation. Normally an Ulta shopper but figured I’d give Sephora and their smart skin scan a try. Purchased what was recommended but my shade was out of stock and needed to be ordered. It took a week to arrive, ended up trying it and was not a fan. I went back in to exchange and they told me it had exceeded 30 days and they couldn’t help me. I provided the shipping confirmation and pointed out It was not even in my possession for 30 days..1/3 of that time was held up in shipping. They still refused to help. The reality is, I probably would have exchanged for another product and done more shopping equating to more money for their store. But instead I left, contacted .com and they took care of the return for me. Back across the street to Ulta I go. As a former retail manager, a basic course on customer service could benefit this location..
• LA

  Lana Abusad

  Dec 25, 2025
  5.0
  I want to take a moment to recognize and truly appreciate an associate at Sephora. Shurooq went above and beyond to help me with everything I needed. She perfectly color-matched me and thoughtfully suggested products that worked beautifully for my face. I attended a wedding that same night and received so many compliments! Every time I visit Sephora, I usually struggle to find help or someone with the patience to guide me through my entire shopping experience — but Shurooq was different. Her kindness, expertise, and attention made all the difference. I will definitely be coming back just to see her!
• DS

  Darby Schabel

  Dec 24, 2025
  1.0
  Store manager named “Ash” is completely rude. Sephora should have manager that’s kind, I had the worst experience.
• A

  윤미숙

  Dec 13, 2025
  5.0
  When I ordered it at the store, it was delivered free of charge to my house

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