Great Clips

3.5
227 reviews

About

Hair SalonBeauty Salon
Great Clips in Plano, TX provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 6009 W Parker Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist. With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Plano, TX!

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Wheelchair accessible entranceAvailable

Location

Great Clips
6009 W Parker Rd, Plano, TX
75093, United States

Hours

Reviews

3.5
227 reviews
5 stars
98
4 stars
39
3 stars
21
2 stars
9
1 star
60

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising attentive and friendly stylists while others report rushed and unprofessional service.

Haircut Satisfaction

Many customers express dissatisfaction with their haircuts, citing uneven cuts and a lack of attention to detail, while a few report being very pleased with their results.

Staff Professionalism

There are complaints about unprofessional behavior from some staff members, including rudeness and poor communication, which negatively impacts customer experiences.

Cleanliness

Several reviews mention issues with cleanliness in the salon, including hair on the floor and unclean tools, which detracts from the overall experience.

Wait Times

Customers appreciate the option for online check-in to minimize wait times, although some report long waits during busy periods.
  • CB
    Carol B
    Oct 10, 2025
    5.0
    I love Great Clips! This is the only location I’ve visited. How freeing it is not to have to make an appointment 30 days in advance.
  • ER
    E R
    Aug 3, 2025
    1.0
    I took a chance in spite of the bad reviews and reputation and I wish I hadn't. I had messed up my own hair cutting it myself so I figured it couldn't get any worse. I was wrong, at first she just snipped away randomly, never even wet my hair and it is very frizzy when air dried so it only made things more complicated and it looked like she wasn't even evening out anything. After she said she was done I asked her to wet the hair and I showed her how to take vertical sections and cutting at an angle, which she tired but as I would find out later make no significant improvements. Then we went ahead and thinned out the section of the hair I asked to leave alone. I finally realized I cut my losses before I ended up with a guy's haircut and when I got home I saw it was still all messed up, just much much shorter. Needless to say...never again. I don't want to call her out by name but it made me wonder if her license is real, I've never seen anyone cut hair so wrong from start to finish. She was very nice in receiving my feedback but that's the only positive I can think of.
  • JW
    Jonathan Walker
    Jul 11, 2025
    5.0
    Great service
  • RV
    Ravi Verma
    Jun 29, 2025
    5.0
    Got great service from Maya. Didn’t have to wait more than 60 seconds. Maya took the time to understand what I wanted, gave me some options and told me she wanted me to feel good about my haircut even if it took time. She asked me multiple times if I was ok and gave me options throughout if I wanted something different. I was blown away by this level of service. Definitely going back!
  • RM
    Rahul Midha
    Jun 5, 2025
    1.0
    I had a very disappointing experience at this Great Clips location. I came in for a haircut and beard trim, and unfortunately, the stylist- Allie- did not deliver the level of service I expected. She didn’t clearly understand what I asked for, and once the cut was done, it was obvious that my beard was uneven- noticeably off on one side. When I politely pointed this out and asked her to fix it, she simply said it was fine and didn’t need correction. That kind of dismissive attitude is unacceptable, especially when customers are paying for the service and tipping on top of that. It would’ve taken just a few seconds to fix, but instead I was left feeling awkward and dissatisfied. I won’t be returning to this location, and I strongly recommend avoiding both this place and this stylist. Great Clips should seriously consider training their staff to be more attentive, respectful, and professional with customer feedback.

Frequently Asked Questions About Great Clips

What haircare services does Great Clips provide?

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

What is Online Check-In?

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.