Cool Heads is an upscale and modern barber shop salon with a great price. When we say it, we truly mean it. Let it be, the luxury custom made Collins barber chairs or the dozen LED screens in the store or the free beverages or the video game consoles, we offer the best experience in the industry to our customers. At the same time, our prices are very competitive to any national chain and probably half the cost of a so-called speciality Men's salon. This is something we never had in the Dallas area. At CoolHeads, we get the best from both worlds. Visit the store today for the CoolHeads Experience and learn it yourself, why we are truly unique. #barbershop #haircut #salonformen #mensgrooming #upscalesalon #hairsalon
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.