Great Clips in Pantego, TX provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 2504 W Park Row Dr offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Pantego, TX!
Customer experiences with staff varied widely, with some praising specific stylists like Carlos and Tiffany for their skills and friendliness, while others reported rude and unprofessional behavior from certain employees.
Service Quality
Many customers expressed dissatisfaction with the quality of haircuts received, citing issues such as not following requests, uneven cuts, and a lack of attention to detail.
Customer Experience
Several reviews highlighted poor customer service, including long wait times, mismanagement of appointments, and a lack of communication, leading to frustration among patrons.
Positive Experiences
Despite the negative feedback, a number of customers reported positive experiences, particularly with specific stylists who provided excellent service and haircuts.
Pricing Concerns
Some customers mentioned high prices for the service provided, questioning the value given the quality of haircuts and overall experience.
MF
Martinez-Faulkenberry Family
Oct 17, 2025
5.0
Carlos is the MAN!
NG
Neha Gupta
Oct 11, 2025
1.0
I would have given 0 stars if there is an option.
The stylist was very rude and unresponsive to my questions. She didn’t even ask how I wanted my haircut. When I mentioned I wanted layers, she immediately started without asking from where I wanted the layers to begin. It felt very unprofessional.
My husband has always had great experiences at Great Clips, which is why I decided to try it too. However, we ended up leaving without getting a haircut because the stylist didn’t seem experienced and appeared to be in a hurry, even though we arrived around 5:10 PM and the store closes at 6:00 PM.
SN
Shreekandheswara Natarajan
Oct 10, 2025
5.0
I recently had a very nice experience with them. I had rush to them because I tried trimming my head and I messed it up. They patiently fixed my hair and made my face look good again. Thanks to them for that.
CB
Cecilia Barraza
Oct 5, 2025
5.0
Carlos cut my son's hair very close to the inspiration photo we showed him. He is friendly and well informed and styles we ask for, definitely recommend.
JV
jesus vazquez
Oct 5, 2025
5.0
Got a haircut with Carlos, always a good experience.
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of hair services does Great Clips in Pantego offer?
Great Clips provides haircuts for men, women, kids, and seniors, as well as bang, neck, and beard trims, shampooing, blow drying, styling including updos, and perms at select salons.
How can I save time when visiting Great Clips by Pantego?
Use Online Check-In through the Great Clips app or website to join the waitlist remotely, view estimated wait times, and get ReadyNext text alerts when your appointment is near, reducing your wait time at the salon.
Is it necessary to make an appointment at Great Clips in Pantego?
No appointment is necessary at Great Clips. The salon welcomes walk-ins, but you can check in online to skip the wait and save time.
What are the operating hours for Great Clips at 2504 W Park Row Dr, Pantego?
Great Clips is open Monday to Friday from 9:00 AM to 8:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 10:00 AM to 5:00 PM. They are closed on Thanksgiving Day and Christmas Day.
Does Great Clips in Pantego offer hair coloring services?
No, Great Clips salons do not provide hair coloring services.
Can I request a specific stylist when I check in online?
No, Online Check-In does not allow selecting a specific stylist for safety and privacy reasons. However, you may request a stylist upon arrival, keeping in mind this may increase your wait time.
What payment options are accepted at Great Clips in Pantego?
Great Clips accepts Mastercard and Visa credit cards for payment.
What nearby dining options are available around Great Clips in Park Row Place?
Nearby, you can find Schlotzsky's sandwich shop and Subway fast food restaurant, both convenient options for grabbing a meal before or after your haircut.
Are there other beauty and wellness salons near Great Clips at 2504 W Park Row Dr?
Yes, nearby salons include Queen's Nails for nail and beauty services and Twisted Chicks Boutique offering women's clothing, providing a one-stop area for grooming and style.
How can nearby services like UPS Authorized Shipping Outlet or LibertyX Bitcoin ATM benefit customers visiting Great Clips?
Customers can conveniently handle shipping needs at UPS Authorized Shipping Outlet or financial transactions at LibertyX Bitcoin ATM, making their trip to Park Row Place more efficient alongside their salon visit.