Great Clips in New Braunfels, TX provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 1659 TX-46 W offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in New Braunfels, TX!
Many customers praised the friendly and professional service provided by stylists like Clara, Victoria, and Erica, highlighting their patience and attentiveness.
Haircut Quality
While several customers received excellent haircuts and expressed satisfaction, there were notable complaints about rushed services and poor execution leading to unsatisfactory results.
Cleanliness and Environment
Some reviews mentioned issues with cleanliness, particularly regarding the stylist's station, which affected the overall customer experience.
Online Check-In
The online check-in feature was frequently appreciated for its convenience, allowing customers to minimize wait times.
Inconsistency
There were mixed experiences regarding haircut quality, with some customers receiving great results while others reported significant dissatisfaction and uneven cuts.
CS
Celiana Stansel
Oct 29, 2025
5.0
Went into Westpointe GC today, with a client of mine who is in the Spectrum. Ms. Clara was so kind and professional. It made our day, how accommodating she was, and alway introduced tools like the blow drier, asking if it was okay to use on my client. Treated my client with the upmost respect and dignity. This Great Clips is the BEST!!
NB
Nikki Boehme
Oct 11, 2025
5.0
Thanks Clara! You entertained our riot of a little dude and gave a him great haircut.
MS
matthew silva
Oct 9, 2025
1.0
Genuinely one of the worse haircuts I’ve gotten in my entire life. Not an exaggeration, I’ve never even left a review before but it was that bad. Went an hour before closing and I was treated like I was an inconvenience. She rushed me and rushed everything so poorly you can tell where she put 0 attention or care in my hair. After she half assed it the first time I asked if she could take more off and she decided to catch an attitude and blame me. Didn’t even bother blending anything in. I really would never recommend anyone to go here nor will I ever again. Only reason I write this is so other people understand how bad it is.
JJ
Jessica
Oct 9, 2025
5.0
Awesome group of stylists that listen to what we want and liked. Victoria, Clara & Ulisa took care of our whole family and made our boys look good! 🤗
MK
Mason Kratz
Oct 8, 2025
1.0
Yesterday, my partner and I went into this location for a haircut. From the moment we walked in, the experience was unwelcoming. The host — who had a short bob and bright purple eyeshadow — greeted us with an attitude and said, “Did y’all check in or what?” in a dismissive tone.
She asked if we’d been to that location before. I mentioned that I’d visited other branches, and when I asked if my information would transfer so they’d know my haircut preference, she snapped back that they don’t share information between locations — as if I should’ve known that already.
Then, without any courtesy, she said, “Go sit down and I’ll tell you when I’m ready,” which immediately made both of us uncomfortable. Still, I decided to stay and give it a chance. When she finally called us up, she asked, “Okay, who’s going?” I volunteered to go first.
When I sat in her chair, I noticed it was dirty — clearly not cleaned properly between clients. She seemed irritated and asked flatly, “So what do you want?” Trying to ease the tension, I joked, “A haircut,” but she just rolled her eyes and yanked the cape around my neck tightly. That was the last straw. I stood up and said I wouldn’t be getting my haircut after all. Her only response was, “Okay, bye — and your friend isn’t either?”
From start to finish, it was clear she didn’t want us there and had no interest in providing basic customer service. The level of disrespect, unprofessionalism, and disregard for clients was absolutely unacceptable. I’ve worked in the service industry for years while in college, and I’ve never seen such poor treatment of paying customers.
Moral of the story: if you want to be talked down to, ignored, and leave without a haircut — this is the place for you. Otherwise, save yourself the frustration and go somewhere that values your time and business.
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What services does Great Clips in New Braunfels offer?
Great Clips provides haircuts for men, women, and kids, along with beard trims, bang trims, shampooing, blow drying, styling, and select salons offer perms.
Do I need an appointment to get a haircut at Great Clips Westpointe Village?
No appointment is necessary. Great Clips accepts walk-ins, but you can also check in online to save your spot on the waitlist and reduce wait time.
How can I save time before arriving at the salon?
Use Online Check-In via the Great Clips app or website to add yourself to the waitlist and see estimated wait times. You can also sign up for ReadyNext text alerts to get notified when your wait is near.
What are the hours of operation for Great Clips at 1659 TX-46 W, New Braunfels?
Monday to Friday, 8:30 AM to 8:00 PM; Saturday, 9:00 AM to 6:00 PM; Sunday, 10:00 AM to 5:00 PM. Closed Thanksgiving and Christmas Day; hours may vary on other holidays.
What payment methods does Great Clips accept at this location?
This salon accepts Mastercard and Visa for payments.
Can I request a specific stylist using Online Check-In?
No, stylist requests are not available via Online Check-In. However, you can request a stylist in person when you arrive, though it may increase your wait time.
Are there any nearby dining options close to Great Clips Westpointe Village?
Yes, nearby dining options include Italian Kitchen for Italian and pizza, Auntie Anne's bakery and snack shop, Papa John's Pizza, Subway sandwich shop, and Smoothie King for smoothies and health drinks.
What nearby health and wellness services are available near Great Clips?
Nearby health-related services include The Joint Chiropractic for chiropractic care and massage, CHRISTUS Promptu Urgent Care hospital, and Aspire Allergy and Sinus specialist.
Are there any nearby stores or services for financial and shipping needs near Great Clips?
Yes, customers can visit H-E-B ATM and Coinme for financial services and AT&T Store for mobile needs. For shipping, The UPS Store 6190 is nearby.
What makes Great Clips unique to ensure you get a consistent haircut?
Great Clips uses Clip Notes®, which records your haircut details so any stylist can provide you with a consistent and personalized haircut every visit.