SEPHORA at Kohl's

3.8
38 reviews

About

Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply Store
Come in and share the beauty at Sephora at Kohl's MESQUITE. Sephora is the beauty destination where all are welcome and what makes you unique is celebrated. Shop up to 125 brands for makeup, skincare, hair, and fragrance—including bestsellers like Rare Beauty by Selena Gomez, Sol De Janeiro, Charlotte Tilbury, and more. Our trusted Beauty Advisors are here to help you find products that perfectly fit your budget, lifestyle, and beauty needs. Clients can experience Sephora anywhere by visiting Sephora at Kohl’s or Kohl's online.

Details

  • Requires appointmentNot available
  • DebitAvailable

Location

SEPHORA at Kohl's
19065 LBJ FWY, MESQUITE, TX
75150, United States

Hours

Reviews

3.8
38 reviews
5 stars
24
4 stars
1
3 stars
3
2 stars
0
1 star
10
  • RM
    Ruth Morales
    Oct 28, 2025
    5.0
    Very good quality products! It can be pricey but it depends on the specific product you want to purchase. This is my favorite cosmetic store. :)
  • CL
    Courtney Lindsey-Patterson
    Sep 28, 2025
    5.0
    Customer service provided by Val was amazing. She was very knowledgeable about products and assisted my daughter with such patience in finding the right products. She was a doll; I couldn’t thank her enough.
  • LM
    Liliana Montoya
    Sep 20, 2025
    5.0
    Siempre compro mi maquillaje en este lugar, genial Amo!
  • AH
    Amilia Hubear
    May 29, 2025
    1.0
    I don’t know what else I expected from the Mesquite location or Sephora in general, but the in-store customer experience is in need of some improvement. I’m not the only one who’s had this experience at this store too. Staff is unhelpful. They possess an aura to them that they don’t want to be bothered when customers ask them for any kind of assistance. It’s kinda disappointing, because in locations like Northpark or Galleria, staff is ready to assist with a welcoming attitude. That attitude is what makes customers want to make more purchases. The longer you can keep a customer in-store the more sales can be generated. And you can’t blame this on the area either. If you hire people who want to excel in customer service, relationships would be made! To add on, store displays are abysmal. Any product I wanted to try they were dried out, broken, unsharpened or in the wrong area. As a customer, this made me turn away from potential brands and so I ended up going to Ulta. (which isn’t a great upgrade either, but I digress) And to end off my visit, the staff that checked me out had tossed me the bag of purchases I just made and immediately went back to stocking/organizing merchandise. 🙃 Honestly? It made me feel so bad. One, I don’t know you. And you don’t even know me! To take on a demeanor such as that on a stranger where it was unwarranted, leaves an unfavorable impression of not only the employee, but the whole team, management and store. Word-of-mouth marketing is very commonplace now in this digital world; please be aware of this. I’d only recommend this location if you have to have something immediately. Other than that, don’t expect a warm welcome, haha.
  • DD
    dfs
    May 27, 2025
    1.0
    I’ve been a regular Sephora customer for years, but my recent experience with their return policy has left me extremely disappointed. Sephora allows returns within 30 days, but if you’re even a day over, they won’t take it back. I was just three days past the return window with an unused, unopened product, and they still refused to process the return. I understand the need for policies, but the lack of flexibility or willingness to consider circumstances was frustrating. There was no store credit offered, no courtesy exception, just a flat “no.” For a company that markets itself as customer-focused, this kind of rigid policy feels out of touch. Because of this experience, I’ve decided I won’t be shopping at Sephora anymore. There are plenty of other beauty retailers who offer better customer service and a bit more understanding.

Frequently Asked Questions About SEPHORA at Kohl's

What are the operating hours of SEPHORA at Kohl's in Mesquite, TX?

SEPHORA at Kohl's is open Monday through Thursday from 9:00 AM to 9:00 PM, Friday from 9:00 AM to 11:00 PM, Saturday from 9:00 AM to 10:00 PM, and Sunday from 9:00 AM to 9:00 PM.

Where is SEPHORA at Kohl's located in Mesquite?

SEPHORA at Kohl's is located at 19065 LBJ FWY, Mesquite, TX 75150, USA.