Great Clips

4.2
436 reviews

About

Hair SalonBeauty Salon
Great Clips in Mesquite, TX provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 1515 N Town East Blvd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist. With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Mesquite, TX!

Details

  • Requires appointmentNot available

Location

Great Clips
1515 N Town East Blvd, Mesquite, TX
75150, United States

Hours

Reviews

4.2
435 reviews
5 stars
288
4 stars
56
3 stars
23
2 stars
11
1 star
57

What are people saying?

AI-generated from recent customer reviews

Stylist Performance

Customer experiences with stylists vary significantly; some stylists like Jessica and Tony receive high praise for their skills, while others like Vanessa and Jessica (another stylist) have received negative feedback for not following customer requests.

Customer Service

While many customers appreciate the friendly and welcoming atmosphere, there are several complaints about rude behavior and poor communication from some staff members.

Consistency

Customers report inconsistent haircut quality, with some receiving excellent cuts while others leave dissatisfied, indicating a lack of uniformity in service.

Online Check-In

The online check-in system is generally well-received, allowing for quicker service and reduced wait times, although some customers have experienced issues with being skipped in line.

Overall Satisfaction

Overall, customer satisfaction is mixed; while many express loyalty due to positive experiences, there are notable complaints that could deter future visits.
  • CM
    Christine McCall
    2 days ago
    5.0
    We enjoy going here! The hair stylists are always sweet and friendly. My husband and I both have easy cuts (e.g., trim only) and this place is the perfect price and place for that! I haven’t tried more extensive services like shampoo and wash. However, a basic haircut here is great!
  • JD
    JL D
    Nov 29, 2025
    1.0
    I usually get a good haircut at this location. I have been coming there for years. On 11/25/2025 I had my haircut by a stylist named Tony. He has been there a while and I did get a haircut from him before but not this bad. He was too busy talking to the stylist next to him to hear how I wanted my haircut. I had to repeat it. Also you would think he was at the race track when he cut it. He asked me how it looked when he finished. He didn't even comb it so it looked decent. When I got home I found that it looked worse than it did at the store. I just wanted a trim and got hacked. Don't let Tony cut your hair if you go there
  • SE
    sophiab enriquez
    Oct 30, 2025
    5.0
    Got a bad haircut a couple years ago and Vanessa took my trauma away! Love her
  • AS
    Asa Sammann
    Oct 26, 2025
    5.0
    Arrived at Great Clips after checking in online and was immediately greeted as a walked in and checked in to mark me at the salon. Did not have to wait long at all, Jessica cleaned her area quickly before having me come over to get my haircut. She made sure to ask if I wanted to stay with the same style I have previously got when coming here. She did an amazing job and the environment with the other workers is always what brings me back here time and time again. Aside from the quality that is.
  • JP
    Jenny Perez
    Oct 19, 2025
    1.0
    When we came in we were asked if we checked in which we did. Then the guy proceeded to ask my nephew how he wanted his haircut. We told him one on bottom a one and scissors on top. Then the guy decided to make a comment that my nephew hair looked like someone did a terrible job before that they cut to high and you can see the way it was growing I he then ask did someone at home cut it. Which for me that was like what kind of question is that? But let it go mentioned my mom usually takes him somewhere else but this place was close to us now. Then he mentioned he’ll fix it. So after he was done my mom wasn’t satisfied with the haircut because from the top she felt it was still to long I told her it be okay. If my nephew is fine with that. The guy told me it was $20 so I mentioned my nephew is 10 which is $18 then with an attitude oh he’s 10 ? I didn’t think he was 10 like assuming we were lying. I was like yes he’s 10 so 18 he says with an attitude. I was like what do you think I’m lying why the attitude? then he was like I can fix it if she doesn’t like it I was trying to fix it since it was so bad before. I then told him next time just do what your customer request of you and don’t give an attitude this is not your child and you don’t have to speak to us the way you are. It was the way he replied to us and talk to us that was very disappointing. I been to other great clips before but never been treated like this. I’m solely giving a bad review of our experience with this man. By the way my mom still paid him $20 cash so it was never about the money it was about his attitude since the beginning.

Frequently Asked Questions About Great Clips

What haircare services does Great Clips provide?

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

What is Online Check-In?

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.