Business Details
About
Hair SalonBeauty Salon
Great Clips in Mansfield, TX provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 2851 Matlock Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Mansfield, TX!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.6
207 reviews
5 stars
106
4 stars
27
3 stars
14
2 stars
9
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from stylists, leading to negative experiences.
Quality of Haircuts
There are numerous complaints about poor haircut quality, including uneven cuts and not following customer requests.
Staff Consistency
Customers expressed disappointment over the absence of preferred stylists and inconsistent service quality with new staff.
Positive Experiences
Despite the negative feedback, some customers praised specific stylists for their excellent service and haircuts.
Cleanliness and Safety
Concerns were raised about cleanliness and lack of proper sanitization practices between customers.
- DRDaniel RuizOct 17, 20255.0Always great coming to this place and fast service.
- MSMarty StoutAug 28, 20255.0Kelly is the best. She is a very good and consistent with her cuts. It took me a long time to find her andI hope she never leaves
- BDBarry DeWaltJul 31, 20255.0Great price !
- JFJuan G. FloresJul 10, 20255.0Kelly does a great job and is very amicable and attentive. Q
- OSOmar SukaikJun 22, 20251.0Just got a haircut from this location and I’m honestly shocked at how disrespectful the stylist was. I came in with a smile, I just wanted a basic cut, and from the second I walked in, the energy was off. The woman cutting my hair (Didn’t catch her name) had an attitude for no reason. She asked when I last came in, I said “about a month ago.” She checks the system and immediately goes, “It says a month and a half ago. You said one month,” in this condescending tone like she caught me lying. Like… really? Who cares? Then she asks if I want to trim the beard, and I misheard her because her accent was thick — and instead of calmly repeating herself, she snaps, “NO, that’s not what I said!” Like I’m bothering her by existing. At this point I’m sitting there thinking, what did I do to this lady? Then when I politely ask if she can cut the sides shorter, she gets defensive again and hits me with the, “I asked you in the beginning what you wanted and you said you wanted your cut like last time” I was stunned. I even asked her, “Is that a problem?” She just coldly says “no” and keeps cutting like she was forced to be there. The whole time, her attitude was just nasty. I promise you, I was not being a Karen, this was completely unnecessary, IDK what I did to this woman. Very snarky and obnoxious. Not one smile. No sense of professionalism. Just cold, rude, and irritated by everything. And the worst part? The haircut was AWFUL. Uneven, rushed, and not at all what I asked for. I didn’t even bother asking her to fix it. I just wanted to get out of the chair and leave. If this is the kind of experience you get here, I’ll never be back. Great Clips seriously needs to screen who they’re hiring. There’s no reason for a paying customer to be treated like an inconvenience. Absolutely unacceptable. Honestly, I want my money back.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and services does Great Clips Matlock Center offer?
Great Clips Matlock Center provides haircuts for men, women, children, and seniors along with bang, neck, and beard trims. Other services include shampoo, blow dry, styling, and select salons offer perms.
Can I save time by checking in online at Great Clips?
Yes, you can use Online Check-In via the Great Clips app or website to add yourself to the waitlist, see estimated wait times, and receive text alerts when your wait time is short, helping you avoid long waits.
Do I need to make an appointment for a haircut at Great Clips Matlock Center?
No appointment is necessary. Great Clips operates on a walk-in basis, though Online Check-In is available to save you time before arriving at the salon.
What are the operating hours for Great Clips at 2851 Matlock Rd?
The salon is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 6:00 PM. It is closed on Thanksgiving and Christmas Day.
Does Great Clips Matlock Center provide hair coloring services?
No, Great Clips salons do not offer hair coloring services.
What payment methods are accepted at Great Clips Matlock Center?
The salon accepts major credit cards including MasterCard and Visa.
Is Great Clips Matlock Center wheelchair accessible?
Yes, the salon has a wheelchair accessible entrance to accommodate guests with mobility needs.
Which nearby dining options can I visit before or after my haircut at Great Clips?
Nearby restaurants include Pier 18 Cajun Seafood & Grill, Ying Cafe, Brooklyn Pie and Cafe, and Zen Cafe, offering a variety of cuisines such as seafood, Chinese, Italian, and Asian.
Are there any nearby beauty and wellness salons near Great Clips Matlock Center?
Yes, nearby beauty salons and spas include The Skin Bar, Creating Beauty by Tabitha, Anna Nails Design Studio, The Butterfly Effect Hair Studio, Elegant Hair Artistry, Munia's Beauty Spa, Luxury Nails, Hair by Leta, CGH Salon, Glamour lashes, Thao's Lash Studio, and Delaney Salon Suites.
What nearby stores or services could be useful when visiting Great Clips Matlock Center?
Nearby helpful places include Walmart Neighborhood Market for groceries, Advance America for pay day loans, Western Union for money transfer services, and ecoATM for recycling electronic devices.