Business Details
About
Day SpaSpaNail SalonMassage SpaWoodhouse Day Spa
Escape to Woodhouse Spa Lubbock, where relaxation and renewal meet. Our luxury day spa offers massage, facials, couples massage, HydraFacials, and body treatments designed to rejuvenate body and mind. Whether you’re seeking stress relief with a deep tissue massage, glowing skin from an advanced HydraFacial, or a peaceful retreat in our couples massage suites, our expert therapists and estheticians create an experience tailored just for you. Enjoy plush robes, sandals, and a serene, quiet room, along with specialty teas and snacks. Full-service locker rooms and showers complete your visit, making Woodhouse Spa Lubbock the premier destination to relax, restore, and feel your best.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Onsite servicesAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.5
440 reviews
5 stars
371
4 stars
14
3 stars
9
2 stars
7
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members are consistently described as friendly, attentive, and professional, contributing to a welcoming atmosphere.
Massage Quality
While many customers praised the massages as excellent and effective, there were some complaints about inconsistent pressure and lackluster experiences.
Relaxing Environment
The spa is frequently noted for its calming ambiance and cleanliness, enhancing the overall experience for visitors.
Communication Issues
Some customers reported poor communication regarding appointments and service details, leading to dissatisfaction.
Overall Experience
Most reviews reflect a positive overall experience, with many customers expressing a desire to return.
- DGDebbie GrimesJan 6, 20265.0It was the best massage ever! Katrina was the best!!!
- SSStephany SJan 3, 20265.0Had the most fantastic massage! James’s hands must have been blessed by angels! He really took the time to work out/through my knots. He applied plenty of pressure without being painful. I will definitely be back to see him again!
- VIVicky IhlenfeldtDec 27, 20255.0Love the service and great friendly people!!! Feel very comfortable
- JRJenna RenfroDec 17, 20255.0This was my first visit to Woodhouse Spa, and it was wonderful. I didn't know what to expect, but it all exceeded my expectations. Johnathon was a wonderful host, so helpful and friendly while showing me where to go and then helping me in the retail area and check out. Catrina was my massage therapist, and she was wonderful! I can't wait to go back!
- IFIrma FloresDec 17, 20255.0It was a great experience. Relaxing music and environment added to the massage. Chelsea did an awesome job.
Frequently Asked Questions About Woodhouse Spa - Lubbock
Spa Reservations
To ensure your preferred appointment time, it is recommended you schedule your spa experience with as much advance notice as possible or at the conclusion of your last experience. Our professional staff allocates time especially for each guest, therefore, a credit card is requested to guarantee these reservations. All spa experiences are subject to availability. Menu service and prices are subject to change without notice. We reserve the right to refuse service to anyone. Credit cards are required to reserve all appointments, including those using gift cards. We accept Visa, Mastercard, Discover and American Express.
Spa Arrivals
To begin your spa journey in a relaxed state, we ask that you arrive 15 minutes prior to your scheduled appointment time. For a new guest, please allow 30 minutes to accommodate completion of your guest profile. Spa robes, slippers, private lockers and beverages are provided for your comfort. Delayed arrival will limit the time for your experience, reducing the effectiveness of your treatment and the expectations of your visit. In consideration of other spa guests, service time will not be extended for delayed arrivals, and the full price of your service will be charged. Please notify our staff if there are any special physical or medical needs or conditions they need to consider prior to your services (i.e. pregnancy, food or product sensitivities or aggressive medications). We recommend that valuable items be left at home. Woodhouse is not responsible for lost or stolen items.
Spa Cancellations or Rescheduling
As a courtesy, you will receive a confirmation of your reservation prior to your arrival. Should the need arise to cancel or reschedule reservations, a 24-hour advance notice is required. A 48-hour advance notice is required for any spa packages and multiple treatments lasting more than 2 hours. Insufficient notice to cancel or reschedule reservations are subject to charges up to full service value. All no show reservations will be assessed a charge at full value of services. Spa Parties are subject to terms of agreement for cancellations.
Spa Requirements
We accept guests of all ages, however, some services may require parental release before the services can be rendered. So that all guests may experience a pleasant and peaceful environment, we ask that only those receiving services accompany you to the spa.
Spa Payments, Gratuity, Gift Cards, and Packages
Payments are accepted in the form of Cash, most Major Credit Cards and Woodhouse Spa Gift Cards. Woodhouse gift card contains value which may be used to purchase products and services at face value. This card cannot be used to purchase other gift cards. The card must be presented at time of purchase and the available balance will be applied to the transaction. Prices vary by spa and are subject to change without notice. Spa locations are individually owned franchises solely responsible for any and all gift card liabilities at their respective locations. Redemption of this card is subject to certain restrictions and expirations set by each spa location or state regulation. Gift cards sold by Lubbock location expire 5 years from the date of purchase. This card is non-refundable and may not be redeemed for cash. This card is not transferable and Woodhouse is not responsible for any lost, stolen, damaged or unauthorized use of the card. No express or implied warranties apply. Packages/series of services are not refundable, but can be converted to spa credit if valid and un-expired. All regular packages sold at the Lubbock location are valid for 5 years from the date of purchase. Promotional packages (ex. Black Friday, Wellness Week) are valid for 10 months from the date of purchase. There will be a $50.00 fee each time a check is returned as well as any incurred charges for collection of payment owed. Gratuities are not included in the value of the services and are at the discretion of the guest.
Spa Products and Returns
In the event you are not satisfied with a skincare product, you will be given spa credit if the product is returned within 30 days of purchase. For other retail items, a refund will be issued as spa credit or back in the form of which payment was received within 30 days of purchase as long as the returned merchandise is unused and in new condition.
What types of spa services does Woodhouse Spa Lubbock offer?
Woodhouse Spa Lubbock offers massage services, facials including advanced HydraFacials, body treatments, nail services, and skincare products designed for relaxation and rejuvenation.
How can I make a reservation at Woodhouse Spa Lubbock?
Reservations are recommended to be made with advance notice to ensure your preferred appointment time. A credit card is required to guarantee your booking. You can book online via the spa's reservation URL.
What are the payment options available at Woodhouse Spa Lubbock?
Payment can be made using cash, Visa, Mastercard, American Express, and Discover. Gift cards are also accepted but cannot be used to purchase other gift cards.
What is the cancellation policy for spa appointments?
A 24-hour advance notice is required to cancel or reschedule regular reservations, and 48 hours for spa packages or treatments lasting more than 2 hours. Insufficient notice or no-shows may incur charges up to the full value of the services.
What should I know before arriving for my spa appointment?
Arrive 15 minutes early; new guests should allow 30 minutes to complete their profile. Spa robes, slippers, lockers, and beverages are provided. Late arrivals will reduce your treatment time and will be charged full price.
Does Woodhouse Spa Lubbock offer pickup or delivery services?
Yes, Woodhouse Spa Lubbock offers both in-store pickup and curbside pickup services for your convenience.
What amenities are available at Woodhouse Spa Lubbock during my visit?
The spa provides plush robes, sandals, a quiet room with specialty teas and snacks, plus full-service locker rooms and showers for a complete relaxation experience.
Are there any nearby places to grab coffee before or after my spa visit?
Yes, nearby coffee spots include Summer Moon Coffee and Starbucks, where you can enjoy a variety of beverages either before or after your spa experience.
What dining options are near Woodhouse Spa Lubbock for a meal after my appointment?
Nearby dining options include Candle Bar, The Brass Tap, ZENSHI Handcrafted Sushi, SMOK'D Pit Barbecue, and Evie Mae's, offering a range of cuisine from American to sushi and barbecue.
Are there medical or wellness facilities near Woodhouse Spa Lubbock for additional health services?
Yes, nearby health and wellness facilities include Prime IV Hydration & Wellness - South Lubbock, UMC Health and Wellness Hospital, City Bank Infusion Center, UMC Family & Internal Medicine, and UMC Pharmacy providing comprehensive medical and wellness support.