Business Details
About
Day SpaSpaNail SalonMassage Spa
Escape to Woodhouse Spa Lubbock, where relaxation and renewal meet. Our luxury day spa offers massage, facials, couples massage, HydraFacials, and body treatments designed to rejuvenate body and mind. Whether you’re seeking stress relief with a deep tissue massage, glowing skin from an advanced HydraFacial, or a peaceful retreat in our couples massage suites, our expert therapists and estheticians create an experience tailored just for you. Enjoy plush robes, sandals, and a serene, quiet room, along with specialty teas and snacks. Full-service locker rooms and showers complete your visit, making Woodhouse Spa Lubbock the premier destination to relax, restore, and feel your best.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Onsite servicesAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.5
418 reviews
5 stars
349
4 stars
13
3 stars
9
2 stars
7
1 star
40
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the staff for being kind, professional, and knowledgeable, with several therapists receiving specific commendations for their skills.
Relaxation Experience
Numerous reviews highlighted the relaxing atmosphere and enjoyable treatments, with many customers expressing satisfaction with their massages and facials.
Communication Issues
Several customers reported poor communication regarding appointments and services, leading to confusion and dissatisfaction.
Mixed Experiences
While many enjoyed their visits, some customers had disappointing experiences, particularly with specific treatments not meeting expectations.
Facility Ambiance
The spa's ambiance was frequently described as beautiful and cozy, contributing positively to the overall experience.
- AJAnna Johnson1 day ago5.0My girlfriends and I had such an amazing experience at Woodhouse! Such a relaxing atmosphere, and very attentive! It was the perfect evening for a mom's night out, we all had the hot stone and head massage and were all so sad when our time was done! Chelsea, was amazing and made sure my experience was great! I highly recommend Woodhouse Day Spa, customer service is unmatched and relaxation level is always 100%!
- EDEurika Delinois3 days ago5.0Woodhouse Spa is truly one of one. It may be on the 'pricer' side, but the experience is always top tier and the massages are always *chefs kiss*.
- RCRobert CastonNov 10, 20255.010⭐️ strongly recommend and I’ll be back again. Couples massage was great! Problem areas are now feel so much better and my shoulder pain and stiffness is gone. I work in the oilfield and this guy that worked on me definitely got all the knots out and made me feel normal again. Guys don’t be afraid of this and it’ll help you out trust me! Just do it!
- CQCaitlin QuattromaniNov 2, 20255.0Highly recommend Woodhouse! Facials are excellent thanks to the skilled, friendly service from aestheticians Kallie and Anne. Also don’t miss a pedicure from Valeria: relaxing and high quality. Great assortment of retail products to help maintain your results at home. Thanks to everyone at Woodhouse for making every customer feel pampered and special.
- GCGabby CasonOct 29, 20255.0Came for a Birthday gift from my Husband, I had the Himalayan Stone Message, Megan was my masseuse and she was absolutely wonderful! She was very tentative to my needed areas and always made sure I was doing ok. The stone heat was not too much, it was wonderful. It was a much needed Relaxation & pure Zen! Highly recommend her and this massage here, Thankyou, Your very happy Customer Gabby.
Frequently Asked Questions About Woodhouse Spa - Lubbock
Spa Reservations
To ensure your preferred appointment time, it is recommended you schedule your spa experience with as much advance notice as possible or at the conclusion of your last experience. Our professional staff allocates time especially for each guest, therefore, a credit card is requested to guarantee these reservations. All spa experiences are subject to availability. Menu service and prices are subject to change without notice. We reserve the right to refuse service to anyone. Credit cards are required to reserve all appointments, including those using gift cards. We accept Visa, Mastercard, Discover and American Express.
Spa Arrivals
To begin your spa journey in a relaxed state, we ask that you arrive 15 minutes prior to your scheduled appointment time. For a new guest, please allow 30 minutes to accommodate completion of your guest profile. Spa robes, slippers, private lockers and beverages are provided for your comfort. Delayed arrival will limit the time for your experience, reducing the effectiveness of your treatment and the expectations of your visit. In consideration of other spa guests, service time will not be extended for delayed arrivals, and the full price of your service will be charged. Please notify our staff if there are any special physical or medical needs or conditions they need to consider prior to your services (i.e. pregnancy, food or product sensitivities or aggressive medications). We recommend that valuable items be left at home. Woodhouse is not responsible for lost or stolen items.
Spa Cancellations or Rescheduling
As a courtesy, you will receive a confirmation of your reservation prior to your arrival. Should the need arise to cancel or reschedule reservations, a 24-hour advance notice is required. A 48-hour advance notice is required for any spa packages and multiple treatments lasting more than 2 hours. Insufficient notice to cancel or reschedule reservations are subject to charges up to full service value. All no show reservations will be assessed a charge at full value of services. Spa Parties are subject to terms of agreement for cancellations.
Spa Requirements
We accept guests of all ages, however, some services may require parental release before the services can be rendered. So that all guests may experience a pleasant and peaceful environment, we ask that only those receiving services accompany you to the spa.
Spa Payments, Gratuity, Gift Cards, and Packages
Payments are accepted in the form of Cash, most Major Credit Cards and Woodhouse Spa Gift Cards. Woodhouse gift card contains value which may be used to purchase products and services at face value. This card cannot be used to purchase other gift cards. The card must be presented at time of purchase and the available balance will be applied to the transaction. Prices vary by spa and are subject to change without notice. Spa locations are individually owned franchises solely responsible for any and all gift card liabilities at their respective locations. Redemption of this card is subject to certain restrictions and expirations set by each spa location or state regulation. Gift cards sold by Lubbock location expire 5 years from the date of purchase. This card is non-refundable and may not be redeemed for cash. This card is not transferable and Woodhouse is not responsible for any lost, stolen, damaged or unauthorized use of the card. No express or implied warranties apply. Packages/series of services are not refundable, but can be converted to spa credit if valid and un-expired. All regular packages sold at the Lubbock location are valid for 5 years from the date of purchase. Promotional packages (ex. Black Friday, Wellness Week) are valid for 10 months from the date of purchase. There will be a $50.00 fee each time a check is returned as well as any incurred charges for collection of payment owed. Gratuities are not included in the value of the services and are at the discretion of the guest.
Spa Products and Returns
In the event you are not satisfied with a skincare product, you will be given spa credit if the product is returned within 30 days of purchase. For other retail items, a refund will be issued as spa credit or back in the form of which payment was received within 30 days of purchase as long as the returned merchandise is unused and in new condition.
What types of spa services does Woodhouse Spa Lubbock offer?
Woodhouse Spa Lubbock offers massage services, facials including advanced HydraFacials, body treatments, nail services, and skincare products designed for relaxation and rejuvenation.
How can I make a reservation at Woodhouse Spa Lubbock?
Reservations are recommended to be made with advance notice to ensure your preferred appointment time. A credit card is required to guarantee your booking. You can book online via the spa's reservation URL.
What are the payment options available at Woodhouse Spa Lubbock?
Payment can be made using cash, Visa, Mastercard, American Express, and Discover. Gift cards are also accepted but cannot be used to purchase other gift cards.
What is the cancellation policy for spa appointments?
A 24-hour advance notice is required to cancel or reschedule regular reservations, and 48 hours for spa packages or treatments lasting more than 2 hours. Insufficient notice or no-shows may incur charges up to the full value of the services.
What should I know before arriving for my spa appointment?
Arrive 15 minutes early; new guests should allow 30 minutes to complete their profile. Spa robes, slippers, lockers, and beverages are provided. Late arrivals will reduce your treatment time and will be charged full price.
Does Woodhouse Spa Lubbock offer pickup or delivery services?
Yes, Woodhouse Spa Lubbock offers both in-store pickup and curbside pickup services for your convenience.
What amenities are available at Woodhouse Spa Lubbock during my visit?
The spa provides plush robes, sandals, a quiet room with specialty teas and snacks, plus full-service locker rooms and showers for a complete relaxation experience.
Are there any nearby places to grab coffee before or after my spa visit?
Yes, nearby coffee spots include Summer Moon Coffee and Starbucks, where you can enjoy a variety of beverages either before or after your spa experience.
What dining options are near Woodhouse Spa Lubbock for a meal after my appointment?
Nearby dining options include Candle Bar, The Brass Tap, ZENSHI Handcrafted Sushi, SMOK'D Pit Barbecue, and Evie Mae's, offering a range of cuisine from American to sushi and barbecue.
Are there medical or wellness facilities near Woodhouse Spa Lubbock for additional health services?
Yes, nearby health and wellness facilities include Prime IV Hydration & Wellness - South Lubbock, UMC Health and Wellness Hospital, City Bank Infusion Center, UMC Family & Internal Medicine, and UMC Pharmacy providing comprehensive medical and wellness support.