Restore Hyper Wellness

4.9
336 reviews

About

Medical SpaWellness CenterSkin Care Clinic
Experience cutting-edge wellness solutions at Restore Hyper Wellness - Lubbock, TX. Our state-of-the-art facility combines science-backed therapies with expert guidance to help you optimize your health and performance. We offer a tailored approach to your well-being through services including our Core therapies: Cryotherapy, Red Light Therapy, Infrared Sauna and Compression. We also provide medical services like IV Drips, NAD+, Niagen (NR) & mHbOT. Enhance your skin's radiance with our expanded skin health services. Medical services are delivered by a separate independent medical provider ACV Corporate PLLC and supervised by Dr. Jonathan Hemmert (Texas license N8791) and/or Dr. Daniel Kim (Texas license N9247)

Details

  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Restore Hyper Wellness
7604 Milwaukee Ave, Lubbock, TX
79424, United States

Hours

Reviews

4.9
336 reviews
5 stars
320
4 stars
5
3 stars
1
2 stars
3
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding customer service; while many customers praised the friendly and helpful staff, several reviews highlighted issues with management's attitude and handling of promotions.

Cleanliness

The facility is consistently described as clean and inviting, contributing positively to the overall experience.

Treatment Quality

Customers generally report positive experiences with treatments such as cryotherapy and IV therapy, noting improvements in well-being and recovery.

Pricing Transparency

Several reviews expressed concerns about unclear pricing and unexpected charges, indicating a need for better communication regarding costs.

Staff Knowledge

Many customers appreciated the staff's knowledge and thorough explanations of services, enhancing their overall experience.
  • MD
    Marilyn Delce
    5 days ago
    5.0
    Everyone is so amazing 💕
  • MI
    Mike Irwin
    Nov 12, 2025
    5.0
    Great place. I felt terrible when I first got there and and after the IV treatment and 2 minutes in the cryo-therapy room I felt 1000 % better. The staff are awesome and very helpful. I will be returning for sure!
  • AK
    Alexandra Krylova
    Nov 2, 2025
    2.0
    I honestly think that all or most 5* reviews here for this Restore location are either paid for or promotional. Beware that the management here lacks customer service skills, so be ready to feel like you are not welcome. It may not be important for you, but if you come to feel good, this may be off-putting. I come to Restore to feel restored and rejuvenated, not to be emotionally deflated as has been my experience here. I love infrared and cryo and regularly do it in NY. I don't live in the Lubbock area but try to visit when in town for infrared. Restore sent me a promo special via text (5 times!!). I called the location to confirm the offer was valid - they confirmed. As i was already under the IV (!!!) they changed their mind on the offer and said they will not be able to honor the weekly promo they had sent me 5 times! The manager treated me as some sort of beggar, she was rude, raised her voice at me, became red in the face, and then said that they will not be able to “help me”. Beware that they spam you with "specials" to lure you in, and then don't honor it (there are many other people here who shared same experience!) In honesty, the place is lovely, and staff is super sweet, but that owner/manager is absolutely not doing this place a favor (explains why there is such a turnover of staff at this location). Absolutely ZERO customer service and terrible attitude. What a pity.
  • SH
    SHELLY HART
    Oct 27, 2025
    5.0
    Really easy staff was wonderful and nice appreciated it
  • TC
    Tonya Cozart
    Oct 8, 2025
    5.0
    The Lubbock Location is just fantastic. Their service and friendliness is above and beyond. I had an incident recently where I had to miss several months and forgot to pause my membership and the owner was great in working with me to not lose my credits and apply them in the best way for me. Customer service is so important and not always seen these days. Thanks for showing up!

Frequently Asked Questions About Restore Hyper Wellness

What does Hyper Wellness mean?

Consistent and passionate pursuit of maximizing one’s wellness and energy levels.

Do you accept walk-ins?

Regardless of what service or membership you’re seeking out, walk-in visits are also available at Restore on a first come first serve basis. We can also customize a treatment plan for you based on what you’re in need of addressing.