Experience cutting-edge wellness solutions at Restore Hyper Wellness - Lubbock, TX. Our state-of-the-art facility combines science-backed therapies with expert guidance to help you optimize your health and performance.
We offer a tailored approach to your well-being through services including our Core therapies: Cryotherapy, Red Light Therapy, Infrared Sauna and Compression. We also provide medical services like IV Drips, NAD+, Niagen (NR) & mHbOT. Enhance your skin's radiance with our expanded skin health services.
Medical services are delivered by a separate independent medical provider ACV Corporate PLLC and supervised by Dr. Jonathan Hemmert (Texas license N8791) and/or Dr. Daniel Kim (Texas license N9247)
Feedback is mixed regarding customer service; while many customers praised the friendly and helpful staff, several reviews highlighted issues with management's attitude and handling of promotions.
Cleanliness
The facility is consistently described as clean and inviting, contributing positively to the overall experience.
Treatment Quality
Customers generally report positive experiences with treatments such as cryotherapy and IV therapy, noting improvements in well-being and recovery.
Pricing Transparency
Several reviews expressed concerns about unclear pricing and unexpected charges, indicating a need for better communication regarding costs.
Staff Knowledge
Many customers appreciated the staff's knowledge and thorough explanations of services, enhancing their overall experience.
MD
Marilyn Delce
5 days ago
5.0
Everyone is so amazing 💕
MI
Mike Irwin
Nov 12, 2025
5.0
Great place. I felt terrible when I first got there and and after the IV treatment and 2 minutes in the cryo-therapy room I felt 1000 % better. The staff are awesome and very helpful. I will be returning for sure!
AK
Alexandra Krylova
Nov 2, 2025
2.0
I honestly think that all or most 5* reviews here for this Restore location are either paid for or promotional. Beware that the management here lacks customer service skills, so be ready to feel like you are not welcome. It may not be important for you, but if you come to feel good, this may be off-putting. I come to Restore to feel restored and rejuvenated, not to be emotionally deflated as has been my experience here.
I love infrared and cryo and regularly do it in NY. I don't live in the Lubbock area but try to visit when in town for infrared. Restore sent me a promo special via text (5 times!!). I called the location to confirm the offer was valid - they confirmed. As i was already under the IV (!!!) they changed their mind on the offer and said they will not be able to honor the weekly promo they had sent me 5 times! The manager treated me as some sort of beggar, she was rude, raised her voice at me, became red in the face, and then said that they will not be able to “help me”. Beware that they spam you with "specials" to lure you in, and then don't honor it (there are many other people here who shared same experience!) In honesty, the place is lovely, and staff is super sweet, but that owner/manager is absolutely not doing this place a favor (explains why there is such a turnover of staff at this location). Absolutely ZERO customer service and terrible attitude. What a pity.
SH
SHELLY HART
Oct 27, 2025
5.0
Really easy staff was wonderful and nice appreciated it
TC
Tonya Cozart
Oct 8, 2025
5.0
The Lubbock Location is just fantastic. Their service and friendliness is above and beyond. I had an incident recently where I had to miss several months and forgot to pause my membership and the owner was great in working with me to not lose my credits and apply them in the best way for me. Customer service is so important and not always seen these days. Thanks for showing up!
Frequently Asked Questions About Restore Hyper Wellness
What does Hyper Wellness mean?
Consistent and passionate pursuit of maximizing one’s wellness and energy levels.
Do you accept walk-ins?
Regardless of what service or membership you’re seeking out, walk-in visits are also available at Restore on a first come first serve basis. We can also customize a treatment plan for you based on what you’re in need of addressing.
What is the price of your services?
The price of our services depend on the location of your studio and whether you are a member or not. Please reach out to the studio you are interested in for a complete price list.
What are your core services and their benefits?
Whole Body Cryotherapy- An ancient practice made for the modern age. For thousands of years, people have leveraged sub-zero temperatures to boost energy, advance healing, achieve more restful sleep and defy signs of aging. Revive your body and tap into your full potential – all in just 2-3 minutes!
Red Light Therapy- Just as plants need light to grow, light powers the function of the processes within the human body. Red Light Therapy (also known as Photobiomodulation Therapy) uses red and infrared wavelengths of light that can help to boost energy levels, relieve minor pain and swelling, and balance your mood - all in as little as 10 minutes per day.
Infrared Sauna- Sweat it out! Unburden your body from stress, sore muscles and free radicals with an ancient practice designed for the modern age. Lay back, relax and unwind as your body burns calories and finds relief from inflammation. Release minor pain, accelerate athletic recovery, boost circulation and cardiovascular health - all in 40 minutes or less.
Compression- No pressure, no diamonds! Compression may help your body to improve the flow of blood and lymphatic fluid, boost recovery, circulation and healing. This relaxing treatment applies controlled, dynamic pressure to extremities like the arms, legs and hips using NormaTec Pulse Rx 2.0 technology - the gold standard in compression. Intended to treat a variety of lymphedema conditions including venous insufficiency and help prevent deep vein thrombosis in sessions of just 30-60 minutes each.
What is the age limit for each service?
For medical and core services you must be 12 and older with special protocols. The age limit for Cryoskin is 16 years old.
What do I need to do to prepare for my appointment and how long does each service take?
Whole Body Cryotherapy - A non-medical waiver must be completed before the therapy. All that is needed upon your arrival is just yourself and good energy! We provide all the needed apparel to ensure you have a safe and fun experience (slippers, socks, robe, gloves, mask, and beanie). Your first time cryo appointment will be for 2:30 with future sessions going up to 3:00.
Infrared Sauna - A non-medical waiver must be completed before the therapy. Make sure to bring a bottle of water to ensure you stay hydrated throughout your session. Your first time will be 30 minutes and every future session will be 45 minutes. A shower will be available to you at no additional cost so you can shower after your therapy.
Red Light Therapy - A non-medical waiver must be completed before the therapy. Once you have arrived, a HWR will take you back to the room, set it up, and turn on the Red Light Therapy panels for a nice and relaxing 10-minute therapy.
mHbOT - Telemed required for clearance to do therapy. The first session is 60 mins in the chamber 80 mins total. Then you can choose from 60-90 mins. 90 mins in the chamber is 110 mins total. IV Therapy - Telemed required for clearance to do therapy. Snack recommended prior to service. Vitals taken prior to service IV Drip can take anywhere from 30-90 min depending on ingredients received IM Shots - Telemed required for clearance to do therapy.
Cryoskin- To prepare for Cryoskin services avoid exercising or doing anything that will raise your body temperature for 2 hours prior to the appointment and avoid eating/drinking any sugars, carbs, or alcohol 2 hours pre and post appointment. This is most important for cryoslimming results, but is also recommended for cryotoning.
Facial Services- For all facial services avoid using active skincare ingredients including but not limited to retinoids, AHA's and BHA's, and other exfoliants for at least 48 hours prior to your treatment. Avoid excessive heat and sun exposure prior to and following your treatment and please inform your service provider if you believe you may be on any photosensitizing medication such as oral or topical antibiotics as you may be contraindicated for your facial service.
Timing-
Oxygen Facial- 60 minutes
Oxygen Facial Enhancement- 15 minutes
Brightening Vitamin-C- 45 minutes
Hydrating Hyaluronic- 45 minutes
Renewing and Sculpting- 75 minutes
Signature Hydrafacial- 45 minutes
Premium Hydrafacial- 60 minutes
Platinum Hydrafacial- 90 minutes
Cryoskin Cryoskin Facial- 60 minutes
Cryoslimming- 60 minutes
Cryotoning- 45 minutes
What is the benefit of being a member?
As a Restore member you pay member pricing on any additional services and packs you purchase in addition to what's included in your membership. As a member you'll save as much as 30% on any additional service or pack compared with regular pricing. For example, if you have a Level Up Membership and are interested in getting a Hydrafacial, you'll save 30% on your service as a member.
Level Up Membership- Eight (8) Core Services: Cryotherapy (Whole Body or Local), Red Light Therapy, Compression, Infrared Sauna OR Two (2) Base IV Drips, An IV drip with two standard ingredients Our most popular membership! We believe a regimen of Core Services and IV Drips are essential to taking a proactive, preventative approach to your health — so you can feel your best and do more of what you love. A Level Up Membership gives you access to these modalities so you can use them regularly, and you can use it in a few different ways (use it as started: 8 core services or 2 base IV Drips, or mix and match and use it for 4 core services plus 1 base IV Drip.) Unused credits expire 100 days from issuance.
Core Membership- Thirty-one (31) Core Services Core Services include Cryotherapy, Compression, Red Light Therapy and Infrared Sauna. These modalities may help the body promote healing, boost mood and energy and optimize sleep. Unused credits expire monthly.
Discover Membership- Four (4) Core Services: Cryotherapy (Whole Body or Local), Red Light Therapy, Compression, Infrared Sauna OR One (1) Base IV Drips An IV drip with two standard ingredients A Discover Membership introduces you to these modalities so you can become more easily acquainted with everything Restore has to offer. Unused credits expire 100 days from issuance.
Core+ Membership- One of each Core service per day Restore studios boast a loyal base of daily clients that utilize Cryotherapy, Compression, Red Light Therapy and Infrared Sauna to do more of what they love. A Core+ membership allows for that option and helps you save money. Unused credits expire monthly.
*All Monthly Memberships are for a three-month minimum commitment period and will automatically renew on a monthly basis until terminated or canceled (see Cancellation provision below).
*It’s possible to stack memberships. Inquire at your local location for further details. (For example, if you want to do Cryotherapy regularly but also get one IV Drip per month, you can stack the Discover Membership and the Core Membership to achieve that Do More goal.)
*Certain restrictions apply. Inquire with your Home Location for additional details. Further Membership Questions- If you have questions or concerns regarding your membership, you may contact either the Franchise Owner or the Manager at the location where you are a member.
Do you accept Insurance, HSA, or FSA?
We accept HSA and FSA, no insurance or CareCredit. HSA and FSA cannot be used for facial services.
What types of wellness services does Restore Hyper Wellness in Lubbock offer?
Restore Hyper Wellness offers services like Cryotherapy, IV Drip Therapy, Red Light Therapy, Infrared Sauna, Compression, Biomarker Assessments, Intramuscular Shots, NAD+ IV Therapy, Mild Hyperbaric Oxygen Therapy, Hydrafacial®, and Circadia® Oxygen Facial.
What are the operating hours of Restore Hyper Wellness in Lubbock?
Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Restore Hyper Wellness accept walk-in clients?
Yes, walk-in visits are available on a first come, first serve basis regardless of the service or membership.
How can I book an appointment at Restore Hyper Wellness in Lubbock?
You can book your appointment online via the booking link at https://www.restore.com/book-now?location=TX009 or through their mobile app available on the iOS App Store and Google Play Store.
Are memberships available at Restore Hyper Wellness, and what are their benefits?
Yes, memberships like Level Up, Core, Discover, and Core+ offer discounts up to 30% on services and include access to various core services and IV drips. Memberships have different credit expiration terms and can sometimes be stacked for customized wellness.
What payment methods are accepted at Restore Hyper Wellness?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Can I use HSA or FSA for payment at Restore Hyper Wellness?
Yes, HSA and FSA are accepted but cannot be used for facial services. Insurance and CareCredit are not accepted.
What nearby restaurants can I visit before or after my wellness session?
Nearby restaurants include Brava Sports Bar, Royal Seafood Shack, Freshii, Mr Brews Taphouse, Fajita Pete's, Urban Bricks Kitchen, Paris Croisserie, and Tea2Go TeaNergy Lubbock, offering options from seafood to Tex-Mex and Mediterranean cuisine.
Are there fitness or wellness facilities near Restore Hyper Wellness in Lubbock?
Yes, nearby fitness and wellness options include CYCLEBAR for cycling classes, HOTWORX for gym and yoga, and HealthSource Chiropractic of Southwest Lubbock for chiropractic and nutritional services.
What other beauty and spa services are available near Restore Hyper Wellness?
Nearby beauty and spa options include Kadiza Hair Studio, Bella Nails & Spa, American Laser Med Spa, and The Lash Lounge for hair, nails, waxing, laser hair removal, and eyelash services.