Great Clips in Lubbock, TX provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 12811 Indiana Avenue offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Lubbock, TX!
I have never left a salon in tears until now. At 58 years old I’ve had some bad haircuts, but this one takes the cake. I showed the gentleman three pictures of what I wanted some call it a fringe mullet and I even use that term. The minute he had me look down and made the first cut. I knew there was a problem. He gone way too short with the very first cut when he had me raise my head up. I said that’s way too short and he said “it’s supposed to be shoulder length right?” my hair isn’t even chin length! It’s not even it looks nothing like the photos. I had to keep showing him where there were big chunks on one side missing how it wasn’t even with the other side and he just kept going to the back of my head and cutting and cutting and cutting and cutting when I left there he kept saying I’m sorry I’m sorry I got out to my car and realized all along the neck of my neck were hairs that were as long as my hair started out, which was down to my shoulder blades, so I had to go back in and have him trim up all of these hairs that were like 10 inches long. If you are not comfortable doing what a customer asks don’t do it! If you have to keep looking at the pictures and you realize what you’re doing doesn’t look anything like the pictures ask another stylist for help do not butcher a customer. Unfortunately, I take medication that makes my hair fall out and makes it grow very slow so this is gonna be a very long grow out process. He should not be doing any Women’s haircuts until he is properly trained. Worst haircut ever.
KL
Krista Lyon
Jul 12, 2025
4.0
Bekkah at Great Clips on Indiana and 1585 is great. She's been cutting my hair for a few years. However, there wasn't any hot water today so I wasn't able to have my hair washed and had to endure cold water from a spray bottle to wet my hair.
LP
Lucero Pinon
Aug 9, 2024
5.0
My husband and three boys get their hair cut here and they always do a great job! We usually join the wait list on line so when we show up we don’t wait but 5minutes. Staff is professional and friendly!
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What haircare services are offered at Great Clips Cooper Crossing in Lubbock?
Great Clips Cooper Crossing offers haircuts for men, women, and kids, as well as beard trims, bang trims, shampooing, blow drying, and styling. Some salons also offer perms.
Do I need an appointment to get a haircut at Great Clips?
No, Great Clips is a walk-in salon. You can walk in anytime during business hours or use the Online Check-In feature to skip the wait.
What are the operating hours for Great Clips at 12811 Indiana Avenue?
The salon is open Monday through Friday from 9 AM to 8 PM, Saturdays from 8 AM to 6 PM, and Sundays from 10 AM to 5 PM. It is closed on Thanksgiving, Christmas Eve, and Christmas Day.
How can I use Online Check-In to save time at Great Clips?
You can add yourself to the waitlist online, see estimated wait times, and receive text alerts when your wait is about 15 minutes. This allows you to arrive just in time for your haircut and avoid waiting in the salon.
Does Great Clips sell haircare products on site?
Yes, the salon offers a selection of branded haircare products and popular commercial brands such as American Crew, Paul Mitchell, and Sexy Hair.
Are there stylist requests when using Online Check-In?
No, stylist requests are not available through Online Check-In for safety reasons. However, you can request a particular stylist when you arrive at the salon, though it may increase your wait time.
Can I find Great Clips easily from nearby locations like United Supermarkets or Starbucks?
Yes, Great Clips is conveniently located at Cooper Crossing near United Supermarkets and Starbucks, making it easy to combine running errands or grabbing coffee with your visit to the salon.
What other services are available near Great Clips at Cooper Crossing?
Nearby you will find a variety of services including money transfers at Western Union, grocery shopping at United Supermarkets, and dining options like Domino's Pizza and ZENSHI Handcrafted Sushi, allowing you to enjoy a meal or handle errands before or after your haircut.
Is there convenient gas and automotive service near Great Clips?
Yes, Phillips 66 gas stations, Circle K, and United Express convenience stores are nearby, providing easy access for fuel or automotive needs during your visit to the salon.
Are there fitness or wellness centers close to Great Clips for a combined visit?
Yes, HOTWORX yoga and gym studio is nearby, so you could enjoy a workout or relaxation session before or after your haircut appointment at Great Clips.