Natural Hair of Katy

4.9
381 reviews

Business Details

21803 Morton Road, Katy, TX
77449, United States
(281) 407-4372
http://naturalhairofkaty.com/

About

Hair SalonHair Braiding Salon
Specialize in Natural Hair, Locs, sister locs, Microlocs and Braids

Location

Natural Hair of Katy
21803 Morton Road, Katy, TX
77449, United States

Hours

Reviews

4.9
381 reviews
5 stars
364
4 stars
2
3 stars
4
2 stars
3
1 star
8

What are people saying?

AI-generated from recent customer reviews

Stylist Performance

Victoria and other stylists received high praise for their skills, professionalism, and ability to make clients feel comfortable.

Atmosphere

The salon is consistently described as having a friendly, welcoming, and enjoyable atmosphere, with good music and a positive vibe.

Customer Service

Many reviews highlight excellent customer service, with staff being attentive, accommodating, and responsive to client needs.

Mixed Experiences

While most feedback is positive, there are a few negative experiences regarding service quality and communication, indicating inconsistency.

Product Quality

Some customers expressed a desire for better quality hair products used during services.
  • LP
    Lakrishia Pennywell
    1 day ago
    5.0
    Came in and was taken care of by Alexis! She was great and does a great jobs at washes and the 2 strand twist! Will highly recommend her & will be returning for my silk press soon! Thank you NHK
  • JC
    Jamie-Lee Collman
    3 days ago
    2.0
    I came in requesting a significant cut to remove color-treated hair and was very clear that my priority was hair health, not length retention. I’ve big-chopped before and was comfortable doing so again. The stylist suggested trying a protein treatment first and “going from there,” which I agreed to with the understanding that we would reassess afterward. However, after the treatment, my original concern about the clear texture difference between my natural hair and the colored hair was not resolved, despite being told otherwise. Throughout the appointment, the cut I initially requested was repeatedly discouraged, and the direction of the service was redirected. Toward the end of the appointment, it also became apparent there was confusion about what I originally came in for, which was frustrating after nearly two hours. By the time the stylist offered to do the cut, I no longer felt comfortable proceeding, as I had lost trust in the process and was overwhelmed. After leaving, I also noticed I was charged the full price for a short haircut, even though my hair was only trimmed and shaped. While the stylist was kind and well-intentioned, I did not feel listened to as a client, and there was a disconnect between my clearly stated goal and the service delivered. Clear communication, consent, and alignment with client priorities are especially important, and unfortunately that was missing in this experience.
  • KV
    Keiren Velez
    Jan 31, 2026
    5.0
    When I met Jessica when she was working out of one rent room and I knew I had found my hair home. She is the best and hires the best. Her stylist Alexis did an amazing job. I came in for a natural cut today and rather than giving her a picture, I trusted that she would understand and know exactly what to do with my hair. It was different from what I had imagined and so so so much better than a picture. I am absolutely glowing. I will be going back again and again and again. These people are honest and know what they are doing with natural hair and make sure you feel right at home.
  • AD
    Aleah D
    Jan 17, 2026
    5.0
    Booked with Victoria today, first time ever coming here and it was amazing. I have locs , and she took great care of them. The vibes at this place was also great. The music was definitely a vibe. Victoria knows how to hold a conversation, helps the appointment to go by super fast. She also didn’t burn my scalp which I appreciated very much because my scalp is super sensitive. I definitely will be coming back next month for another retest. I think ive found my loctician ❤️
  • CR
    Cenaya Reed
    Jan 17, 2026
    2.0
    This is a nice salon with a friendly atmosphere and nice stylists. I just wish they would invest in more quality products. My hair was so dry that the press did not even last while I was in the chair. I left with a silk press that didn’t even look like a full blowout. The stylist told me the dryness was because of my color damage, but I literally went home after leaving the salon unhappy with the service and did my OWN silk press at home with no problem. Have to give this rate because I wasted almost $200 on a service that I did better myself at home.

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