At JCPenney Salon, we’re here to make you look and feel your best! Take some time for yourself and let our hairstylists treat you to a haircut or hair coloring application. Our hair salon in Hurst, offers a variety of services beyond cut and color as well, including hair styling for events, keratin treatment, and natural hair styles. When you’re ready to change up your look or prepare for a special occasion, we’re here to help. Our stylists are fully licensed and experienced with complex hair design techniques, so whether you’re looking for curly haircuts, wavy haircuts, braid hairstyles, or wedding hairstyles, you’ll find a stylist that can bring your vision to life. You deserve to feel confident, and we can help. Book a consultation today!
The salon manager and front desk staff needs to be checked and changed. Their customer service is very poor. The front desk staff always give wrong information. I called the front desk and made an appointment. I got to the salon at the appointed day and time, only for them to start giving me stories about the stylist. The salon manager did not even apologize for the wrong information given to me. I wasted my time and gas, drove 25 mins to the salon, only to find out that the stylist they booked me with was off that day and they wanted to charge me higher to get a master stylist to do my hair. Of course, I turned it down and left because that was not what I discussed with the front desk staff on the phone. If they knew the stylist was going to be off, why did they book me with the stylist or why didn't they call me before the appointment date to let me know the stylist won't be around. They let me drive all the way and wasted my time and gas. This is not the first time the front desk and manager are giving me wrong information. I might have to call JC penny head office and make a complaint. That is poor customer service.
SP
Shivani Patel
Oct 27, 2025
1.0
Will never come again . Worst customer service. Denied to scan coupon since they just want money .
JH
Jennifer Hargrave
Oct 25, 2025
5.0
Michelle is incredible! I brought in pictures of the style I wanted and she created it with perfection! She talked to me and treated me with respect. I was looking for a new stylist and I found her. Well done Penney’s for hiring her. I now see her monthly.
ES
Emily the Strange
Feb 20, 2021
5.0
Carmen is amazing! She is so sweet and always does a great job. We highly recommend her!!!
JS
John Sanchez
Oct 31, 2016
5.0
An amazing experience from the first walk in! I decided to go to this Salon while shopping due to my father suggesting it. As soon as I walked in I was greeted with smiles. I was then told there was no wait and went straight to getting my hair cut. It also included a shampoo. The stylist was very delicate with my hair and worked meticulously on styling it perfectly. When finished they thanked me for the business and I thanked them for the service. I have never had such an impressionable haircut experience anywhere else. I highly recommend coming here for your next hair appointment.
What types of hair services does JCPenney Salon in Hurst offer?
JCPenney Salon offers haircuts, hair coloring, event styling, keratin treatments, and natural hairstyles including curly, wavy, braid, and wedding hairstyles.
Are the stylists at JCPenney Salon licensed and experienced?
Yes, the salon's stylists are fully licensed and skilled in complex hair design techniques to help you achieve your desired look.
What are the operating hours of JCPenney Salon in Hurst?
The salon is open Monday through Saturday from 11:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
How can I schedule an appointment at JCPenney Salon?
You can book an appointment by visiting their online scheduling link at https://www.jcpenney.com/signin?next=/account/dashboard/appointments.
Does JCPenney Salon accept credit and debit cards?
Yes, the salon accepts both credit and debit card payments and does not require cash only.
Is JCPenney Salon wheelchair accessible?
Yes, the salon has wheelchair accessible restrooms and facilities.
Where is JCPenney Salon located in Hurst?
JCPenney Salon is located at 1101 Melbourne Road Suite 5000, Hurst, TX 76053, USA.
Are there any optometry services near JCPenney Salon?
Yes, nearby optometry services include JCPenney Optical, Steven P. Lazenby, Dr. Stephen Ference, and Hurst Eyes Now, making it convenient to combine eye care with salon visits.
What shopping options are near JCPenney Salon for a full day outing?
Nearby shopping options include The Walking Company, Cache, Miss A, and Raw Apparel, allowing customers to enjoy a variety of clothing and fashion stores before or after their salon appointment.
Are there dining options near JCPenney Salon for customers visiting the area?
Yes, customers can enjoy dining nearby at Colter's Bar-B-Q Northeast Mall or grab a snack from Auntie Anne's, providing great food choices around the salon.
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