The Spa at The Post Oak Hotel

Reviews

• BV

  Bethany Vaccaro

  Mar 31, 2026
  2.0
  As some others have mentioned, the amenities should match the price of services. Even at a basic nail salon, mimosas are included free of charge but here they will charge you $17 for a simple champagne and orange juice. Water, tea and pretzels are all you get with a $300 facial. The facial itself was lovely however, and I commend the aesthetician. Valet parking should also be included instead of “reduced” to $8. The valet was also rude, took forever and pulled my car far away from the entrance since there were apparently more important guests waiting while still expecting a tip. Not even worth the $8. I was also disappointed to see that they had switched the ladies’ and men’s areas since my last visit and that the ladies’ area is now smaller and more cramped than the previous area. Televisions were on in multiple areas of the lounge and did not contribute to the relaxing environment. The nickel and dime-ing is simply not what one expects from a “luxury” facility, and not what I have experienced at other such spas. I had visited this location multiple times in previous years while visiting family here, but don’t remember it being this way. Now that I’ve moved back to the area I will be finding a different place to receive my services. Disappointing.
• LJ

  Latanya Johnson

  Mar 29, 2026
  2.0
  Spa at Oak Town – Houston, TX I flew in from Michigan for my birthday and booked a Swedish massage here, hoping for a relaxing experience. Unfortunately, it was very underwhelming from start to finish. The lounge area was cramped with barely enough space to sit comfortably. Once I got to the room, the massage table wasn’t warm, the music wasn’t relaxing, and the overall ambiance didn’t feel like a spa environment. My therapist seemed rushed and inexperienced. The pressure was inconsistent, the movements felt choppy, and she talked throughout the entire session, which made it impossible to relax. For a Swedish massage, I expected a calm, soothing experience, but this felt the opposite. I did speak up afterward. They deducted 10%, but the response I received — “next time don’t pick that therapist if you know her name” — didn’t feel professional or reassuring. Gratuity was also automatically included, which didn’t match the quality of the service. Overall, this was not the relaxing birthday experience I hoped for, and I left more tense than when I arrived. I can’t recommend this spa based on my visit.
• DF

  Dee Foley

  Mar 23, 2026
  5.0
  I am a member of a travel spa group and I loved the whole spa experience. Definitely one of my favorite spas! From the signature apple ginger juice upon arrival to all the luxurious amenities, you'll see why Forbes picked it as the only 5 star spa in Texas.
• TG

  Terry graham

  Mar 1, 2026
  2.0
  I was totally underwhelmed with my spa experience. The facial itself was ok but the rest of the experience was mediocre . Spa areas were not routinely cleaned up and there were no amenities for shampooing and grooming- we had to ask for everything. Also, there was a party of 4 girls who were loud , not only in the jacuzzi area, but also in the quiet room . Most spas as expensive as the Post Oak have an assortment of beverages and snacks but tea and water with small bags of granola were the only items available - absolutely not a luxurious experience
• TT

  ThelifeofLexie

  Feb 13, 2026
  5.0
  Amazing service.. Darren took such good care of care of me💖 definitely coming back to see her

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