SEPHORA

Reviews

• NH

  Nieisha Hill

  1 day ago
  1.0
  Very disappointed, I came to buy a body butter. I had two eyebrow pencils I brought last month, never opened. When I got home I had them already. I get to the register, a woman with the most awful makeup: purple glitter, tells me I’m passed the 30 day window. Literally by a couple days, mind you I never opened, yet she proceeds to open and twist up the pencils knowing she’s not going to accept them back. Actually between the 31-60 days window it’s discretionary per online source. She could’ve applied the amount towards my purchase as they could still sell my product.
• SU

  Sophia U.

  Apr 3, 2026
  5.0
  Me and my two brothers walked in to just waste some time in between appointments, in 30 minutes two very kind ladies who I didn’t grab the names of managed to set them up with all the skin care they needed. Dominique was just an angel she sprinted around that store IN HEELS and managed to find me the perfect base powder, foundation and concealer in literal minutes. Not to mention her makeup was flawless aswell as everything else about her so I trusted her judgement. Anyways everyone in there was so helpful and sweet.
• KH

  kathleen Holt

  Mar 31, 2026
  5.0
  This is by far the best sephora in houston. I live in sugarland and just happened to be in the area. Miss lisa and lauren at the register were so amazing and attentive to me. The store was immaculately clean and organized which is what makes it easy to shop and actually enjoy coming here. There is such positive energy in the staff. I feel like this is what sephora wants everyone to feel like! Amazing ! I will be back ❤️
• LC

  Lisa Charles

  Mar 25, 2026
  5.0
  Great experience
• MM

  Melissa Meza

  Jan 25, 2026
  1.0
  Very disappointed in this Sephora, I purchased a few items and decided to look on my app and turns out the purchases were never credited to my phone number. I reached out to the Sephora online chat and they told me my number was never entered at checkout. When I physically entered it myself. The associate that was helping me put in her number instead. Extremely disappointing. I hope you educate your staff that, that behavior is unacceptable.

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