JCPenney Salon

Reviews

• NF

  nancy flores

  Oct 26, 2025
  1.0
  This JC Penny is by my house and I decided to come because I never gave it a chance in regards to beauty products. Today I went hopeful I would have a good experience like at Ulta or Sephora. NOPE. Not once was I asked if I needed help. I was ignored by staff. Won’t be coming back.
• HG

  Hope Goodgine

  May 31, 2022
  5.0
  they did so good on my hair. i think her name was Rosa. i got bangs and a cut and style and it looks amazing.
• KL

  K Lady

  Aug 8, 2021
  1.0
  What I thought would be a great experience turned out to be a horrible experience! I had my daughter scheduled today for a service for school on Tuesday! This morning at 10:07 the stylist called me to arrive earlier to my appointment schedule I agree, once I arrive before the 5:00pm appointment the lady at the front gets us checked in and was very very nice and professional and tried to help as much as she could! Then I was told to wait maybe 20 mins to be seen I said that’s fine I will wait then I’m told well they set the alarm at 7:00pm and we have to be out of here at that time so she wouldn’t have time to do my daughter hair! Then the young lady that was helping told me the stylist took her client because the client was unhappy with her and seen how she did another clients hair and wanted my stylist! So the young lady asked the stylist was she going to fit us in on tomorrow and she said no it’s her off day she not coming in schedule with someone else! Then another girl tried to help but she said she had a client coming in so I told her no that’s not fair to her client to have to wait because of someone else! So now I leave the studio not happy at all because most places are booked and now my daughter can’t get what she wanted done to her hair because of unprofessional individuals! I will not be back to this location and also whomever the manager is need to teach their stylist that you never put other clients in front of yours you make them wait or reschedule them not the people you asked to come in early!
• SM

  Suzanne Martinez

  Oct 14, 2019
  5.0
  Stylist knew her techniques and how to use them when cutting and styling hair!
• AR

  Angela Rodriguez

  Jul 19, 2019
  5.0
  My favorite hair stylist is Cloe. She’s been cutting my hair for three years now. She help me restore my hair back to health after I damaged it so much. I totally recommend going and asking for Cloe.

Frequently Asked Questions About JCPenney Salon