The Spa at The Post Oak Hotel

4.2
158 reviews

About

SpaThe Post Oak Hotel
The Spa at The Post Oak Hotel invites you to indulge in a world of unparalleled wellness, where transformative healing is at the heart of each lavish treatment. Inspired by the diverse international heritage of Houston and the ceremonial anti-aging rituals of ancient cultures, our ethos follows a holistic approach to authentic well-being and lasting beauty using the latest innovations in skin care techniques. Cultivated from the world's most unspoiled regions, our exclusive products are a melange of purity and efficacy.

Details

  • RestroomAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

The Spa at The Post Oak Hotel
1600 West Loop S, Houston, TX
77027, United States

Hours

Reviews

4.2
158 reviews
5 stars
112
4 stars
13
3 stars
5
2 stars
5
1 star
23

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff varied widely, with some praising the attentiveness and professionalism of therapists and attendants, while others reported rude and dismissive behavior from management.

Massage Experience

Feedback on massages was mixed; some customers found them exceptional and relaxing, while others described them as subpar or not meeting expectations.

Facility Amenities

The spa's amenities received positive remarks for being beautiful and well-maintained, but some guests noted overcrowding and issues with specific facilities like the steam room.

Customer Communication

Several reviews highlighted poor communication regarding service details and policies, leading to misunderstandings and dissatisfaction among guests.

Overall Value

Many customers felt that the high prices did not match the quality of service received, leading to disappointment and a reluctance to return.
  • AC
    Adiarys camacho
    Dec 3, 2025
    5.0
    I recently visited The Spa at Post Oak and had such a great experience. The spa is beautiful, peaceful, and spotless, and the staff is incredibly welcoming and professional. As someone who gets massages often, I can honestly say Rolando is exceptional. His technique, pressure, and attention to detail stood out, and I left feeling completely refreshed. I highly recommend The Spa at Post Oak and Rolando!
  • JR
    Jaden Richards
    Oct 26, 2025
    3.0
    I had been curious about this spa for a while so I booked a massage for my birthday. Unfortunately, my experience was underwhelming and left a lot to be desired. I usually go to the Trellis Spa at the Houstonian and I will likely just stick to that spa from now on. Ideally, I prefer a seamless spa experience. Most of the amenities were in the locker room with a few lounging amenities in another room while you wait for your massage. There were limited snacks, small cheap bottles of water, the pool area is on another floor, and the restaurants are as well. They only have one attendant who could not be very attentive because he had to help out several people coming in and out. I usually spend hours at the spa, but after I got my massage, I just left to go somewhere else.
  • RA
    Roshell Arterburn
    Oct 19, 2025
    5.0
    Hands down our favorite hotel in Houston. The service and staff are incredible. They never miss a beat and the quality of service is unmatched. Whenever we visit Isaiah, the bellman, always makes us feel special and always greets us with a huge smile. We look forward to seeing him every visit. And make sure to visit the spa. It’s lovely and peaceful!
  • FB
    Fleur Bruna
    Aug 24, 2025
    1.0
    My husband and I, along with our best friends, booked a 60-minute couples massage on a Saturday afternoon. While the spa is clean and the staff is polite and helpful, the experience fell short of expectations. Before you enter the spa, they require you to sign a cell phone policy, but it wasn't enforced. In the locker room, we noticed multiple guests FaceTiming and recording videos, making the small space feel overcrowded and lacking privacy. Once in the "quiet room," the lack of seating made it challenging to relax while waiting for our massages. It certainly wasn't the tranquil environment we anticipated with so many people present. Given the caliber of the Post Oak and the price of the services, I expected a more relaxing experience. Unfortunately, the massage itself was disappointing. I regularly get massages, and this was by far the worst I've ever had. The gentleman who worked on me was polite but seemed to lack proper training or knowledge, leading to long stretches of inactivity where I was just lying there. Despite clearly communicating my target areas and preferred pressure beforehand, those expectations were not met. My past experiences with male massage therapists have been hit or miss; sadly, this was a miss. In contrast, my husband and our friends, who had female therapists, found their massages wonderful. Considering the price point at this spa, there are many other establishments in Houston that offer a much higher quality of service.
  • CR
    Cait R
    Aug 19, 2025
    5.0
    Hands down, this was the best massage I have ever received. From start to finish, the experience was top notch. The massage itself was incredibly relaxing and therapeutic. The locker room staff were attentive and welcoming, making sure everything I needed was taken care of, and the entire area was kept spotless, which made the experience even more enjoyable. I truly appreciated the level of care and professionalism here. I’ll definitely be back and highly recommend it to anyone looking for a high quality spa experience!

Frequently Asked Questions About The Spa at The Post Oak Hotel

What types of wellness treatments does The Spa at The Post Oak Hotel offer?

The spa offers a range of lavish treatments inspired by international heritage and ancient anti-aging rituals, focusing on holistic well-being and innovative skin care techniques.

What are the operating hours for The Spa at The Post Oak Hotel?

The spa is open Monday to Thursday from 10:00 AM to 6:00 PM, Friday and Saturday from 9:00 AM to 6:00 PM (Saturday until 7:00 PM), and Sunday from 9:00 AM to 5:00 PM.