SEPHORA at Kohl's

2.0
8 reviews

About

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Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. We can't wait to see you!

Details

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Location

SEPHORA at Kohl's
12330 FM 1960 RD W, HOUSTON, TX
77065, United States

Hours

Reviews

2.0
8 reviews
5 stars
2
4 stars
0
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0
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0
1 star
6
  • RG
    Robble G
    Dec 11, 2025
    1.0
    Qe were christmas shopping and the caucasian lady with straight blonde hair we got help to find a product. Then, after we got that item I wanted to browse around to get gifts for for Christmas but she was following us around in Sephora section. But that's not all. She followed us to the sweater section. After browsing the store for more gifts, we came back to check out. She refused to check us out although she just checked out a caucasian customer. She told us the hispanic lady will check us out. She pretended to go help someone instead but the lady said she didn't want any help. She should have came back to help out, but instead she looked away and walked around aimlessly. It's a bit odd how these people act here. It wasn't this weird 2 years ago
  • LM
    Leo Mail
    Apr 9, 2025
    1.0
    This place looked like a Black Friday sale day with only 2 people working the registers.
  • MA
    Melissa Andrade
    Jan 3, 2025
    1.0
    The experience to make a return is so bad and complicated based on the policy that you can only return on Sephora at Kohl’s and not on any other regular Sephora store and vice versa. So I tried to look items to make an exchange for returns over 30 days and there were not products available that match with what I need. Additionally, some of the products were bought in special or discount time and basically the savings were lost because nothing match with what I want versus what they have. This is the closest Sephora from where I live, and now is better if I drive more and just find a regular Sephora Store.
  • BS
    Bianca Sandoval
    Oct 16, 2023
    1.0
    I’ve visited this new location twice and each time, the staff hasn’t been welcoming or helpful. Sephora is typically very helpful when it comes to choosing a product or consultation, but I walked in and must’ve passed at least 3 to 4 employees, and not one ever said hello. Even at check out, didn’t ask how the visit went, or anything at all. Disappointing especially when they were practically dead during this time of day! Good service goes a long way

Frequently Asked Questions About SEPHORA at Kohl's

What are the regular store hours of SEPHORA at Kohl's in Houston?

SEPHORA at Kohl's is open Monday through Thursday from 9:00 AM to 9:00 PM, Friday from 9:00 AM to 10:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.

Does SEPHORA at Kohl's offer in-store pickup services?

Yes, SEPHORA at Kohl's offers in-store pickup services for your convenience.