SEPHORA

4.1
623 reviews

About

Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply Store
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location). We can't wait to see you!

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

SEPHORA
303 MEMORIAL CITY WAY, HOUSTON, TX
77024, United States

Hours

Reviews

4.1
623 reviews
5 stars
399
4 stars
87
3 stars
40
2 stars
12
1 star
85
  • HM
    Hope May
    1 day ago
    5.0
    The staff are so sweet! Felt welcomed and Kendall helped me last friday! Kendall tried the makeup on me and the color matching goes crazy! I absolutely loved all their recommendations and tips. 💗 Would go to Kendall again! ✨✨
  • KT
    Kaela Timeraj
    Nov 17, 2025
    1.0
    Michie was disrespectful towards us as we were shopping, she kept bringing up unrelated topics that isn’t acceptable in customer service setting. We asked her for help she laughed and said [I have to order something online in the back, your going to have to wait..] after 15 mins, When we asked her why inventory shows 23 items in stock but none were available to purchase in store. She laughed at us and said we were wrong… she checked and said oh you’re right, That must be an inventory count mistake. She kept laughing. Very rude behavior.
  • AD
    Amor Daze
    Nov 12, 2025
    1.0
    once again, I absolutely hate coming to this location, but I keep coming because it’s the closest one to me and I need stuff. Every time that I come in besides being constantly asked, do I need help with anything once it’s time for me to check out and I decline putting my phone number in for rewards the exemplary customer service that you once experienced coming into the store is no more. When I actually decline, putting my phone number in the cashier, doesn’t even tell me what the total of my purchases they then slide the shopping back to me like I’m some type of animal and they hardly even say anything else after that no have a good day or anything just because I refuse to put the phone number in. I know the phone number reward system looks good for them as employees but me as a customer if I refuse to make an account or use my phone number that is my prerogative. I’m not coming in here stealing I’m not coming in here asking for a discount. I’m spending my money and choose not to use the phone number, but I should still be treated with respect and I am not. This is absolutely unacceptable and despicable.
  • JG
    Janquely Gomez
    Nov 4, 2025
    1.0
    I visited this Sephora to restock my foundation and grabbed a few more items to put on hold while I went to do something else. The lady took my name and agreed to hold it for me. After coming back, none of the other employees found my bag that was supposed to be on hold?? I was told to go grab my items again and couldn’t find the shade I needed. Once I asked for help I was told there’s nothing they can do. Giving me excuses on how they can’t be “put on hold” while searching thru other people’s hold bags?? This was completely unacceptable that they really lied to my face. Extremely unprofessional and won’t be coming back to this location.
  • SS
    Sam
    Nov 1, 2025
    1.0
    This store is terrible… they have so many people walking but when you ask for help they act like they don’t want to help you? Felt very discriminated and will never return to this location

Frequently Asked Questions About SEPHORA

What are the regular store hours for SEPHORA at Memorial City Mall?

SEPHORA is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.

Does SEPHORA offer in-store pickup and same-day delivery services?

Yes, SEPHORA offers both in-store pickup and same-day delivery services to make your shopping experience more convenient.