SEPHORA

3.6
217 reviews

About

Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply StoreSephora
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location). You can also try Same-Day Delivery to get your beauty delivered directly to you*. (*Delivery fees apply. Availability based on delivery location.) We can't wait to see you!

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • [Free/Paid] wi-fiNot available

Location

SEPHORA
7925 FM 1960 RD W, HOUSTON, TX
77070, United States

Hours

Reviews

3.6
217 reviews
5 stars
117
4 stars
19
3 stars
15
2 stars
11
1 star
55
  • ED
    Elizabeth Dorado
    1 day ago
    4.0
    Sephora is always great. I do worry that since there are a lot of unsupervised children at the stores, that I do sometimes buy a product that I didn’t realized was opened/used, until I open it myself once I get home and sometimes have to return a lot of my items. I definitely do not blame the workers nor the store for that. The store workers are usually very sweet to me and are always working hard! I will just have to double check my items before buying them. 🫶🏼
  • IR
    Imani Ross
    3 days ago
    1.0
    Horrible staff won’t be back ever again To this location
  • AM
    Ana Martinez
    Dec 10, 2025
    5.0
    Excelente atención
  • KC
    Kimora Campbell
    Nov 3, 2025
    1.0
    I came in to get shade matched and my experience at this location was a mess. I was greeted at the door and told the male employee what I needed. He told me that someone should help me shortly. After waiting for a little while I decided to look around in the same general area in case an employee came to assist. Didn’t even get to the other side before an older lady told me to stay there and wait like if I was a child. When I finally got help, I asked a second question about contour. The employee was very dismissive and handed me a bronzer after I already told her that most don’t work with my undertone. After that I went and looked around for other products and every single section an employee was there asking if I needed help. I felt like I was being watched instead of assisted. What is absurd about the situation is that women had their toddlers running around the store, unsupervised, and I witnessed a toddler destroying the sample options. Instead of focusing on unsupervised kids destroying products they focus on black and brown customers thinking we’re going to steal. It’s 2025 and we live in one of the most diverse cities and black and brown communities are still being subjected to racial profiling by other minorities at that. Do better Sephora and for BIPOC go to makeup companies that embrace you💕
  • JN
    jazzmine nemitz
    Oct 22, 2025
    1.0
    Customer service was poor didnt get the help i needed or was looking for the manager was very unhelpful as well i usually dont write reviews but now that im seeing how low the reviews already are i see why do your self a favor go to the woodlands and get treated like you matter and u can get the help u need i wasted money time and gas going to the willowbrook location i didnt even wanna leave 1 star review but it gave me no choice

Frequently Asked Questions About SEPHORA

What are the operating hours of SEPHORA at Willowbrook Mall?

SEPHORA is open Monday through Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 11:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.

Does SEPHORA offer in-store pickup and delivery services?

Yes, SEPHORA offers in-store pickup and same-day delivery services (delivery fees apply and availability depends on location).