Business Details
About
Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply Store
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more.
In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location).
You can also try Same-Day Delivery to get your beauty delivered directly to you*. (*Delivery fees apply. Availability based on delivery location.)
We can't wait to see you!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.6
214 reviews
5 stars
116
4 stars
18
3 stars
15
2 stars
11
1 star
54
- KCKimora CampbellNov 3, 20251.0I came in to get shade matched and my experience at this location was a mess. I was greeted at the door and told the male employee what I needed. He told me that someone should help me shortly. After waiting for a little while I decided to look around in the same general area in case an employee came to assist. Didn’t even get to the other side before an older lady told me to stay there and wait like if I was a child. When I finally got help, I asked a second question about contour. The employee was very dismissive and handed me a bronzer after I already told her that most don’t work with my undertone. After that I went and looked around for other products and every single section an employee was there asking if I needed help. I felt like I was being watched instead of assisted. What is absurd about the situation is that women had their toddlers running around the store, unsupervised, and I witnessed a toddler destroying the sample options. Instead of focusing on unsupervised kids destroying products they focus on black and brown customers thinking we’re going to steal. It’s 2025 and we live in one of the most diverse cities and black and brown communities are still being subjected to racial profiling by other minorities at that. Do better Sephora and for BIPOC go to makeup companies that embrace you💕
- JNjazzmine nemitzOct 22, 20251.0Customer service was poor didnt get the help i needed or was looking for the manager was very unhelpful as well i usually dont write reviews but now that im seeing how low the reviews already are i see why do your self a favor go to the woodlands and get treated like you matter and u can get the help u need i wasted money time and gas going to the willowbrook location i didnt even wanna leave 1 star review but it gave me no choice
- RSRayven SmithSep 20, 20251.0Following a paying customer around in the year of our Lord 2025 is wild. I barely go in this mall let alone Sephora anymore.
- ADAngela DavisSep 17, 20255.0Great service. The perfume I wanted for my daughter they didn’t have in stock but I was able to order it and get it delivered for free.. That was such a relief it’s her birthday gift. 🎁 and her favorite fragrance.
- BSBritney ScottAug 15, 20255.0I decided to get a little soft glam for my birthday. OMG Mellissa got me together, GORGEOUS slay, BEAUTIFULLY done.
Frequently Asked Questions About SEPHORA
What are the operating hours of SEPHORA at Willowbrook Mall?
SEPHORA is open Monday through Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 11:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does SEPHORA offer in-store pickup and delivery services?
Yes, SEPHORA offers in-store pickup and same-day delivery services (delivery fees apply and availability depends on location).
Which beauty brands can I find at SEPHORA Willowbrook Mall?
You can find popular brands like Fenty Beauty by Rihanna, Drunk Elephant, Tatcha, Sephora Collection, Anastasia Beverly Hills, NARS, Estée Lauder, and many more.
Is the SEPHORA Willowbrook Mall location wheelchair accessible?
Yes, this location has a wheelchair accessible entrance for your convenience.
Can I pay with a debit card at SEPHORA Willowbrook Mall?
Yes, SEPHORA accepts debit card payments and does not require cash only.
What types of products does SEPHORA offer?
SEPHORA offers makeup, skincare, hair care products, tools and brushes, fragrance, and bath and body items.
What languages are spoken at SEPHORA Willowbrook Mall?
SEPHORA staff speak English, Spanish, French, Chinese, Japanese, and Korean to assist customers.
What nearby stores can I visit along with SEPHORA at Willowbrook Mall?
Nearby stores include Charlotte Russe, Abercrombie & Fitch, Banana Republic, ALDO, and The LEGO Store Willowbrook Mall, giving you many shopping options in one trip.
Are there beauty and spa services near SEPHORA Willowbrook Mall?
Yes, nearby you can find beauty and spa services at Mane Magic by Maddie and Top2Bottom Beauté, perfect for complementary treatments before or after your shopping.
How can nearby optometry services benefit SEPHORA customers in the area?
Customers at SEPHORA can easily visit the nearby 20/20 Eye Clinic for eye care needs, making it convenient to combine beauty shopping with eye health appointments.