Rowan Highland Village

4.9
1096 reviews

About

Ear Piercing ServiceJewelry Store
Rowan is all about ears. We offer a fun, celebratory and safe piercing experience for everyone. All our piercings are done by licensed nurses and all our products are hypoallergenic. When we say “Piercing for All”, we mean it. Everybody is invited to this ear party.

Location

Rowan Highland Village
4032 Westheimer Rd, Houston, TX
77027, United States

Hours

Reviews

4.9
1,096 reviews
5 stars
1,054
4 stars
5
3 stars
9
2 stars
7
1 star
21

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Customers consistently praised the staff for their professionalism, kindness, and patience during the piercing process.

Safety and Cleanliness

Many reviews highlighted the clean environment and the emphasis on safety and proper aftercare instructions provided by the staff.

Positive Experiences

Overall, customers reported very positive experiences, particularly with the nurses who made the process comfortable and stress-free for both children and adults.

Knowledge and Expertise

The staff's knowledge about piercing techniques and aftercare was frequently mentioned, contributing to customer confidence and satisfaction.
  • EO
    Elizabeth Okoro
    3 days ago
    2.0
    Disappointed 😞 the nurse and staff were great, friendly, and explained everything. Unfortunately my daughter's piercing is uneven. The mark was made where both the nurse and I were happy but execution of hitting that mark was not complete. We even pierced my daughter twice since the first placement was higher than the other. Once the earring was removed we could see how the mark was missed. I understand piercings are sisters not twins, but I am unhappy with the result. I think it would be helpful if staff used a bright light (ring or something bright) to help them view their actual mark. I plan to remove my daughter's earring and have her repierced elsewhere.
  • DB
    delilah B
    Jan 2, 2026
    5.0
    Im young 14 and amazing experience made me feel welcome and when getting pierced it want by so smooth I got my nose and ears pierced I will be coming back if I feel like getting anymore piercings definitely come to Rowan’s piercings shop and go to the person Yonie,LVN! She’s amazing and so sweet
  • LN
    Lynn Jon Ngo
    Dec 31, 2025
    5.0
    Chandra was the nurse who pierced Zoe’s ears today, and she was incredibly patient and helpful throughout the entire process. Zoe had her ears pierced a few years ago by Rowan, but unfortunately developed an infection a few months later, so we removed the earrings to allow her lobes to heal properly. Chandra was very kind and took the time to explain why the needle method is safer than a piercing device. She was extremely knowledgeable and thoroughly reviewed infection risks, proper aftercare, and the importance of leaving the earrings in for a full year to ensure proper healing. She also explained that we will return in a month to switch to a shorter post. Thank you, Chandra, for your excellent care and service. Zoe had a great experience at the Highlands location!
  • CG
    Crystal Gray
    Dec 28, 2025
    5.0
    Lauren was gentle in speaking and caring for Carson even through the shouting. I noticed every time she allowed either Carson or I to touch anything she sanitized again. Lauren and the entire staff were all so kind in explaining repeating if necessary all with smiles. Thanks Lauren and to the entire staff for making this experience so pleasant. God bless and happy new year!!!!
  • AS
    Antoine Stevenson
    Dec 18, 2025
    5.0
    Wow where do I even start? Yonie was an absolute professional from the moment I walked in. She explained the entire process thoroughly and made sure I felt comfortable and taken care of every step of the way. Even though I was a walk-in, she welcomed me as if I had a scheduled appointment, which immediately set the tone. The piercing itself was incredibly smooth and comfortable, and it was clear right away that Yonie is extremely knowledgeable and experienced in her craft. She gave off true expert vibes confident, precise, and genuinely passionate about what she does. Customer service like this is rare. Yonie deserves a promotion, hands down. I’m beyond grateful for the experience and would recommend this shop and especially Yonie to anyone looking for top-tier service and professionalism.

Frequently Asked Questions About Rowan Highland Village

Do you accept walk-ins?

Appointments are encouraged, but we welcome walk-ins.

Do you pierce babies?

We pierce babies as young as 2 months old. We require one DTaP vaccine for children ages 5 and under.