Customers frequently praised the skill and talent of various stylists, particularly Tori, Elissa, and Ashlie, for their exceptional haircuts and color treatments.
Customer Service
The salon staff received high marks for their friendliness, attentiveness, and willingness to listen to clients' needs, creating a welcoming atmosphere.
Mixed Experiences
While many reviews were positive, there were a few instances of dissatisfaction regarding specific services, including uneven haircuts and color issues.
Atmosphere
The salon is noted for its clean, inviting environment, contributing to a relaxing experience for clients.
BB
Beth
Feb 17, 2026
5.0
Absolutely amazing experience here! The stylist listened to everything I had to say and gave me excellent feedback. I walked out with such a beautiful haircut! I'm so happy!
JG
Julie Gaenzle
Feb 15, 2026
1.0
I had an appointment at Prism Salon for an all-over color. When I arrived, my stylist informed me that the appointment had only been booked for a root touch-up. Since I wanted to go lighter, she said there wasn’t enough time to bleach it. That was disappointing, but I decided to move forward with the root touch-up anyway.
While I was waiting for the color to process, she let me know she had a family emergency and wouldn’t be able to style my hair afterward. I completely understand that emergencies happen, and family always comes first. However, I was surprised that she didn’t excuse herself immediately if it was urgent. Instead, she finished washing my hair and then went up front to check me out. There were other stylists in the salon at the time and it wasn’t busy, so I felt someone could have stepped in to at least finish the service.
Unfortunately, the experience ended on an even more disappointing note when I got home and still found greys that hadn’t been covered. Given the overall experience and results, I chose not to tip.
Overall, I left feeling disappointed and wouldn’t recommend spending your money here.
SK
Sarah Kaiser
Feb 8, 2026
5.0
Megan was so wonderful! My hair turned out amazing!
NF
Norma Flores
Feb 7, 2026
5.0
Elissa always does a great job on my hair. She always does an amazing job ❤️
KK
Kyle King
Feb 1, 2026
5.0
Megan is one of the best stylists out there and the best barber. I drive from out of town just to have her cut my hair because I know it’s going to be perfect. If you aren’t getting your hair done by her, YOU SHOULD!!!!