Lush Cosmetics Willowbrook Mall

4.6
302 reviews
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Business Details

1596 Willowbrook Mall, Houston, TX
77070, United States
(281) 469-1979
http://lush.com
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About

Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply StoreLUSH
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Lush Cosmetics Willowbrook Mall
1596 Willowbrook Mall, Houston, TX
77070, United States

Hours

Reviews

4.6
302 reviews
5 stars
238
4 stars
36
3 stars
16
2 stars
2
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and knowledgeable, providing excellent service to customers.

Product Experience

Customers enjoy the variety and quality of products, particularly the scents and natural ingredients.

Store Atmosphere

The store is noted for its pleasant smells and organized layout, creating an inviting shopping experience.

Mixed Experiences

While most reviews are positive, there are occasional mentions of unprofessional behavior from some staff members.
  • AM
    Ashlynn Manson
    Dec 26, 2025
    5.0
    Laurie was a major help during the boxing day sale, she was very kind and patient. The store was packed but, it was very organized and there was lots of space to walk.
  • JJ
    Jasmine
    Dec 22, 2025
    5.0
    They let you try everything and are nice and even apply it
  • MR
    Marcus Ramirez
    Dec 21, 2025
    1.0
    I walked in and was greeted by one of their employees and she was showing me around the items that would work for my skin so perfectly professionally and super kinda!! and out of nowhere the main manager April pools me to the side and try's to pressure me upon to buy an item and at this point she's making me feel uncomfortable and she really irritated me. I found it rude how she pushed her employee to the side and just jumps in, really unprofessional of her as a manager!!! At the end of the day I ended up getting a small bar of soap and April was just so unprofessional.
  • RR
    Rose
    Dec 5, 2025
    5.0
    First time at this shop been wanting to go in and i did!! and the smells where amazing and as i walk in i met with Hyah which she was amazing and she never left my side and showed me around it was so cool and they have so much and i got a penguin bath bomb smells so great and cute cant wait to use thank you HYAH FOR YOUR HELP AND LAUGHING WITH ME!!! 💕
  • SB
    shauna becker
    Nov 20, 2025
    5.0
    Ashleigh is super helpful and sweet!!! Amazing experience, will definitely come back.
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Frequently Asked Questions About Lush Cosmetics Willowbrook Mall

What are the opening hours of Lush Cosmetics Willowbrook Mall?

Lush Cosmetics Willowbrook Mall is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 11:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.

Where is Lush Cosmetics Willowbrook Mall located?

The store is located at 1596 Willowbrook Mall, Houston, TX 77070, United States.