Business Details
About
Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply StoreLUSH
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Lush Cosmetics Memorial City Mall
303 Memorial City Way, Houston, TX
77024, United States
Hours
Reviews
4.4
383 reviews
5 stars
276
4 stars
51
3 stars
24
2 stars
10
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently described as friendly, helpful, and knowledgeable, providing excellent customer service experiences.
Product Quality
Customers consistently praise the quality of Lush products, particularly bath bombs and skincare items.
Store Environment
The new store location is appreciated for its cleanliness and pleasant atmosphere, although some find it cramped.
Mixed Experiences
While many reviews highlight positive interactions, there are notable instances of unprofessional behavior from some staff members.
- AMarrlina mcclendonDec 11, 20255.0Oh my gosh this was the best experience I have had going into lush I went around 12:50 ish on a Thursday customer service was 100000000000%amazing I had Natasha and Nicole help me very patient and amazing help I believe it was Natasha she was great, very sweet very patient I don’t shop at lush and when I do is once a year for my sister‘s Christmas gift and she helped me out with whatever question I had and she just made me feel very comfortable and happy to be there
- KAKilty ArnyDec 10, 20255.0Bobby and Natasha were the sweetest. I had stopped by to browse for Christmas gifts. Bobby immediately greeted me but didn't push any sales. After walking around a grabbing a couple things, Bobby and Natasha helped me check out. I know this time of year can be really stressful for retail workers, but they were both so genuinely sweet and kind. It was a simple interaction with a short but wonderful conversation. They made my day.
- IHImani HicksDec 4, 20255.0Natasha, Liz, Destiny, Ryan, and Chio helped me get products for my oily skin so I can rebuild my routine with clean beauty products. They also helped me and boyfriend get a gift for his friend when we came in, she turned 30, I love the bath melts so they helped me choose a bath melt for her. I want to leave them a shoutout with Lush cares but I can’t find the link.
- DSdena shugartDec 2, 20255.0Had a great experience at Lush yesterday. Natasha was super helpful, patient with me as it was my first time into the store. She listened to what I was looking for and offered gift options without being overbearing. Wrapped up my holiday shopping. Would definitely recommend this store and Natasha for all your holiday gift needs
- SSSofia SantosNov 30, 20255.0Went looking for some new shower products and immediately got help! Destiny she was the best and helped me find exactly what I was looking for.
Frequently Asked Questions About Lush Cosmetics Memorial City Mall
Where is Lush Cosmetics Memorial City Mall located?
Lush Cosmetics Memorial City Mall is located at 303 Memorial City Way, Unit #380, Houston, TX 77024, USA.
What are the opening hours of Lush Cosmetics Memorial City Mall?
The store is open Monday to Thursday from 10:00 to 20:00, Friday and Saturday from 10:00 to 21:00, and Sunday from 11:00 to 19:00.
Does Lush Cosmetics Memorial City Mall offer delivery and pickup services?
Yes, the store offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.
What types of products does Lush Cosmetics Memorial City Mall sell?
They sell fresh, handmade, cruelty-free, vegetarian products including bath bombs, bubble bars, hair treatments and masks, shower gels, toothy tabs, body scrubs, face cleansers and moisturizers, and body lotions.
Which payment methods are accepted at Lush Cosmetics Memorial City Mall?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Financing, MasterCard, PayPal, Samsung Pay, and Visa.
Is proof of vaccination required to visit Lush Cosmetics Memorial City Mall?
No, proof of vaccination is not required to visit the store.
Where can I find COVID-19 related information for Lush Cosmetics Memorial City Mall?
You can find COVID-19 information at https://www.lushusa.com/covid-19-faq.html.
Are there any nearby dining options close to Lush Cosmetics Memorial City Mall?
Yes, nearby dining options include Chipotle Mexican Grill, Gorden's American Restaurant, Dolce & Cannoli offering desserts and pizza, and Marble Slab Creamery known for desserts and ice cream.
What other beauty and wellness stores are near Lush Cosmetics Memorial City Mall?
Nearby beauty and wellness stores include Bluemercury (a day spa and beauty shop), La Palm Nail Salon, Bath & Body Works, and Morphe (cosmetics and makeup artist).
Are there places to shop for fashion and accessories near Lush Cosmetics Memorial City Mall?
Yes, you can visit nearby stores like lululemon for sportswear, Lane Bryant and Camille La Vie for women's clothing, Vera Bradley for fashion accessories, Journeys for shoes and clothing, and Dillard's department store.