Business Details
About
Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply Store
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Lush Cosmetics Memorial City Mall
303 Memorial City Way, Houston, TX
77024, United States
Hours
Reviews
4.4
376 reviews
5 stars
269
4 stars
51
3 stars
24
2 stars
10
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individual employees providing exceptional service.
Product Quality
Customers consistently expressed satisfaction with the quality of Lush products, particularly bath bombs and skincare items.
Store Environment
The new store location received positive feedback for its cleanliness and pleasant atmosphere, although some noted it can feel cramped.
Mixed Experiences
While most reviews highlighted positive interactions, there were notable complaints about unprofessional behavior from some staff members, particularly management.
Sampling Policy
Customers appreciated the availability of product samples, which helped them make informed purchasing decisions.
- JTJesus TagleNov 9, 20255.0Great people great products friendly service
- GDGlow in the darkOct 1, 20255.0I had a great experience. I was fired today. I decide to walk the mall (memorial) as I walked around, a smell attracted me. Lush Fresh, I went in and Sal took care of me. Made me feel great, spoke to me in a professional way. Asked me questions on what I desired, catered to my needs. She made me feel so ok. Thank you very much. Location was soothing, smelled awesome. They were all very attentive but Sal takes the crown. Thank you.
- BBBoostedByteSep 16, 20255.0Natasha was amazing! She asked thoughtful questions to recommend products based on our hair type, scent preferences, and any potential allergies. She was very attentive and even gave us small to-go samples for other products we were interested in— which was a lovely surprise, as I’ve never been offered them during previous visits to Lush.
- OYOren YSep 13, 20255.0Best products ever.
- LLLilyAug 20, 20255.0Staff was very nice and informative, gave us some samples to try on products we were curious about. Will definitely be back!
Frequently Asked Questions About Lush Cosmetics Memorial City Mall
Where is Lush Cosmetics Memorial City Mall located?
Lush Cosmetics Memorial City Mall is located at 303 Memorial City Way, Unit #380, Houston, TX 77024, USA.
What are the opening hours of Lush Cosmetics Memorial City Mall?
The store is open Monday to Thursday from 10:00 to 20:00, Friday and Saturday from 10:00 to 21:00, and Sunday from 11:00 to 19:00.
Does Lush Cosmetics Memorial City Mall offer delivery and pickup services?
Yes, the store offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.
What types of products does Lush Cosmetics Memorial City Mall sell?
They sell fresh, handmade, cruelty-free, vegetarian products including bath bombs, bubble bars, hair treatments and masks, shower gels, toothy tabs, body scrubs, face cleansers and moisturizers, and body lotions.
Which payment methods are accepted at Lush Cosmetics Memorial City Mall?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Financing, MasterCard, PayPal, Samsung Pay, and Visa.
Is proof of vaccination required to visit Lush Cosmetics Memorial City Mall?
No, proof of vaccination is not required to visit the store.
Where can I find COVID-19 related information for Lush Cosmetics Memorial City Mall?
You can find COVID-19 information at https://www.lushusa.com/covid-19-faq.html.
Are there any nearby dining options close to Lush Cosmetics Memorial City Mall?
Yes, nearby dining options include Chipotle Mexican Grill, Gorden's American Restaurant, Dolce & Cannoli offering desserts and pizza, and Marble Slab Creamery known for desserts and ice cream.
What other beauty and wellness stores are near Lush Cosmetics Memorial City Mall?
Nearby beauty and wellness stores include Bluemercury (a day spa and beauty shop), La Palm Nail Salon, Bath & Body Works, and Morphe (cosmetics and makeup artist).
Are there places to shop for fashion and accessories near Lush Cosmetics Memorial City Mall?
Yes, you can visit nearby stores like lululemon for sportswear, Lane Bryant and Camille La Vie for women's clothing, Vera Bradley for fashion accessories, Journeys for shoes and clothing, and Dillard's department store.