Lush Cosmetics Baybrook

4.7
290 reviews

About

Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply Store
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Lush Cosmetics Baybrook
700 Baybrook Mall, Houston, TX
77546, United States

Hours

Reviews

4.7
290 reviews
5 stars
238
4 stars
29
3 stars
10
2 stars
3
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and knowledgeable, creating a welcoming atmosphere for customers.

Product Quality

While many customers love the products, some express disappointment in specific items like bath bombs, citing issues with effectiveness relative to price.

Store Environment

The store is generally described as clean and well-organized, contributing to a pleasant shopping experience.

Mixed Experiences

Some customers reported negative interactions with specific staff members, indicating inconsistency in service quality.

Pricing Concerns

Several reviews mention that prices are perceived as high, leading to mixed feelings about the value of the products.
  • MT
    Mindy Tarver
    2 days ago
    5.0
    Ian is amazing!!! 2nd year that he has helped me create such a special gift!!!
  • ZP
    Zoe Pacheco
    5 days ago
    5.0
    I was just at the Baybrook mall location, Null and Grace were absolutely amazing. Made me feel so welcomed and gave me absolutely every bit of information I asked for, I love lush, but now I love it 1000 times more and will be going back to this location because of these two!!!❤️❤️❤️
  • V2
    visit 2013
    Nov 15, 2025
    3.0
    Sticky dates smelled the and overpriced bath bombs
  • KS
    Kathryn Stuart
    Nov 4, 2025
    5.0
    Karina was so wonderful, amazingly knowledgeable, great with our kids, informative, samples for the kiddos! Had great service throughout and am booking a party for some girlfriends!
  • SS
    Stormie sampson
    Oct 17, 2025
    5.0
    I have gone to so many different Lush locations in Texas and out of state and I always prefer this location. It is small but mighty! The atmosphere is great and the employees are amazing. A special shoutout to Ian and Chris. I always see them when I am in the shop and even when it’s late and they’re about to close, they always give amazing customer service. Ian is so kind and always has such good recommendations! Ian shows perfect customer service and I always know that even when they are out of what I want, I will leave happy! Chris is also so kind and is always willing to help. They are both so great at their jobs!

Frequently Asked Questions About Lush Cosmetics Baybrook

What are the operating hours of Lush Cosmetics Baybrook?

Lush Cosmetics Baybrook is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 11:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.

Does Lush Cosmetics Baybrook offer pickup and delivery services?

Yes, they offer in-store pickup, delivery, same-day delivery, and no-contact delivery services.