L'Occitane en Provence

4.5
17 reviews

About

Cosmetics StoreGift ShopBeauty Supply Store
L'OCCITANE produces beauty products from advanced face care, fine fragrances, bath, body, haircare, men's grooming and home and lifestyle products. Famed around the world for their unique textures, these products have delicious scents and beautiful packaging. What's more, L'OCCITANE products are made with the finest natural ingredients, sourced ethically and sustainably from local producers at the heart of Provence. Today the beautiful sensorial textures of the products have earned the brands prestigious awards and many loyal fans all around the world.

Location

L'Occitane en Provence
4032 Westheimer Rd, Houston, TX
77027, United States

Hours

Reviews

4.5
17 reviews
5 stars
14
4 stars
1
3 stars
0
2 stars
0
1 star
2
  • FM
    Fari Mirhadizadeh
    Aug 27, 2025
    1.0
    This was our first time visiting the Houston store, and we were shocked by the lack of professionalism from Loren, the store manager. Her behavior was absolutely ridiculous—she did not acknowledge us or offer any assistance, and when we asked about sampling a product, she dismissively said it was “not for test” and refused to offer the product wanted to buy. This was extremely unprofessional and left us feeling unwelcome. Having shopped frequently at your London location, we expected the same level of courtesy and service, but the contrast was stark and disappointing. We had planned to shop more in-store, but this experience has completely changed our minds, and we will continue making our purchases online where the service is far more consistent and reliable.
  • MG
    Marisha Gibson
    Jun 7, 2025
    1.0
    This was my first time visiting the store, and I was extremely disappointed by the lack of courtesy and assistance from the staff. I was not acknowledged or offered help, which made for an uncomfortable experience. I had intended to shop more, but the poor customer service discouraged me from doing so. At this point, I will continue to make my purchases online, where the experience is far more reliable.

Frequently Asked Questions About L'Occitane en Provence

What types of products does L'Occitane en Provence offer?

L'Occitane en Provence offers beauty products including advanced face care, fine fragrances, bath and body, haircare, men's grooming, and home and lifestyle products, made with natural ingredients from Provence.

Where is L'Occitane en Provence located?

It is located at 4032 Westheimer Rd, Houston, TX 77027, USA.