Great Clips

4.2
473 reviews

About

Hair SalonBeauty SalonGreat Clips
Great Clips in Houston, TX provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 12545 Briar Forest Dr offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist. With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Houston, TX!

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Wheelchair accessible entranceAvailable

Location

Great Clips
12545 Briar Forest Dr, Houston, TX
77077, United States

Hours

Reviews

4.2
471 reviews
5 stars
303
4 stars
73
3 stars
21
2 stars
12
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.

Haircut Quality

Many customers expressed dissatisfaction with the quality of haircuts received, citing uneven cuts and lack of attention to detail.

Positive Experiences

Despite negative feedback, several customers praised specific stylists for their skills and friendly service, indicating that experiences can vary significantly.

Cleanliness and Environment

Some reviews mentioned the store's condition as run down, impacting the overall impression of the business.

Efficiency

A number of customers appreciated the quick service and convenience of online check-in, although this did not compensate for the quality issues.
  • AA
    AG
    Dec 26, 2025
    1.0
    Today evening I went to take a haircut at this place and the 3 people working there were very rude. They are not even willing to listen what kind I wanted. One of them was like, "Do it or else they will come tomorrow". This is not at all good.
  • M
    미니MinI
    Dec 26, 2025
    1.0
    Loan Nguyen gave me the haircut.. she along with the other 2 lady hairstylists there were not willing to cooperate to get the hairstyle I wanted. They just wanted me to leave. The service was absolutely rude and horrible.. When i asked for a hairstyle, they were just mocking me. I felt very insulted. Never go in this branch. All the 3 stylists were free but wanted to get done with the work and asked me to pay first when i wanted to get my hair cut a bit more. Please do not go to this location 👎👎👎👎 I was forced to tip for a hairstyle I did not like.
  • AK
    AJ K
    Oct 17, 2025
    1.0
    Loan Nguyen provided the service for the haircut and while trimming the area around neck and behind ears after haircut she used the trimmer which was either damaged or having bad blades resulted in scratches, bruises and injuries all over the back of the neck and behind ears. When I complained about the trimmer blade is hurting she said "you are sensitive" and continued. Don't want to post the picture of my neck with all the scratch lines and bruises but this is totally unprofessional. A complete disappointment.
  • MC
    Matt Clark
    Sep 28, 2025
    4.0
    Store seems a little bit run down and aged but the service is always wonderful.
  • WS
    Wajid Syed
    Sep 7, 2025
    5.0
    Ms. Parnia (stylist and manager) was patient and courteous towards my 85 year old dad and did a perfect hair cut per his super satisfaction!

Frequently Asked Questions About Great Clips

What haircare services does Great Clips provide?

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

What is Online Check-In?

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.