Great Clips

4.2
470 reviews

About

Hair SalonBeauty Salon
Great Clips in Houston, TX provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 12545 Briar Forest Dr offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist. With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Houston, TX!

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Wheelchair accessible entranceAvailable

Location

Great Clips
12545 Briar Forest Dr, Houston, TX
77077, United States

Hours

Reviews

4.2
468 reviews
5 stars
302
4 stars
73
3 stars
21
2 stars
12
1 star
60

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service quality, with some customers praising specific stylists while others reported unprofessional behavior and poor haircuts.

Staff Attitude

Several customers noted rude or dismissive attitudes from staff, particularly at certain locations, leading to dissatisfaction.

Cleanliness and Environment

Some customers mentioned the store's run-down appearance, but others appreciated the friendly atmosphere and quick service.

Stylist Recommendations

Certain stylists, like Mary, Jhernice, and Loan, received high praise for their skills and customer service, while others were criticized.

Customer Experience

Customers appreciated the convenience of online check-in and quick service, but many expressed frustration with inconsistent experiences.
  • AK
    AJ K
    Oct 17, 2025
    1.0
    Loan Nguyen provided the service for the haircut and while trimming the area around neck and behind ears after haircut she used the trimmer which was either damaged or having bad blades resulted in scratches, bruises and injuries all over the back of the neck and behind ears. When I complained about the trimmer blade is hurting she said "you are sensitive" and continued. Don't want to post the picture of my neck with all the scratch lines and bruises but this is totally unprofessional. A complete disappointment.
  • MC
    Matt Clark
    Sep 28, 2025
    4.0
    Store seems a little bit run down and aged but the service is always wonderful.
  • WS
    Wajid Syed
    Sep 7, 2025
    5.0
    Ms. Parnia (stylist and manager) was patient and courteous towards my 85 year old dad and did a perfect hair cut per his super satisfaction!
  • AF
    Amir Firoozi
    Aug 17, 2025
    1.0
    I took my son for a haircut, but unfortunately the result was not good. A few minutes later I returned and asked them to fix it, but the barber did not act professionally. Even though he cut it shorter, the scissor marks were still visible. This is the second time they have ruined my son’s haircut. I don’t want to mention any names, but overall they are not professional in either their work or their behavior. If you are looking for clean and quality service, I do not recommend this branch at all.
  • BP
    Brian Porasef
    Jul 10, 2025
    5.0
    Mary is a great stylist! I’ve seen her a couple times now and even though I may not be the easiest customer she always gives me a cut I love and feel happy about. Thanks Mary you rock!

Frequently Asked Questions About Great Clips

What haircare services does Great Clips provide?

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

What is Online Check-In?

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.