Business Details
About
Day SpaSpaNail SalonMassage SpaHair Removal ServiceWoodhouse Day Spa
We would like to invite you to experience the Woodhouse difference. A tranquil, transformational environment that's both memorable and healthful. From beginning to end, our dedicated spa team ensures that your visit enhances your well-being. Upon entering, you're treated to a warm smile, a luxurious robe, and reflexology sandals that release the day's stresses. You'll relax in our Quiet Room, where a selection of specialty, loose-leaf teas begins your journey to relaxation and rejuvenation. We truly value your visit with us and will treat you like a guest in our home, give us a call or schedule your experience online and see for yourself what sets us apart.
Details
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Woodhouse Spa - Highland Village
4081 Waller Creek, Highland Village, TX
75077, United States
Hours
Reviews
4.8
354 reviews
5 stars
330
4 stars
7
3 stars
6
2 stars3
1 star
8
What are people saying?
AI-generated from recent customer reviews
Relaxation
Customers consistently report feeling relaxed and rejuvenated after their visits.
Staff Quality
Many reviews highlight the professionalism and skill of the therapists, with specific praise for individuals like Leslie, Jarian, and Mary.
Atmosphere
The spa's calming and luxurious environment is frequently mentioned as a key aspect of the overall experience.
Customer Service
While most feedback is positive, there are some concerns regarding appointment management and communication.
- AMAngel Mcgowan2 days ago5.0From the moment you enter the door you are greeted with warm and wonderfully caring team. All the details are on display, from name plates scrolled on the personal lockers to serving drinks and meeting every need and want. The spa services were incredible.
- SHSedona Heaney6 days ago5.0Ugh Jarian is amazing! Hands down the best massage I have had!!
- CHCandace HuttoJan 2, 20265.0Best massage I’ve ever had. Leslie used the perfect amount of pressure and seemed to intuitively know what areas to work on. I will be back!
- CCCourtney CarpenterDec 29, 20255.0Going to Woodhouse is always a wonderful experience. It’s relaxing and a great place to recharge.
- BDBethany DixonDec 29, 20255.0It is a great place to relax and reconnect with yourself. Their relaxation room is charming. The staff are lovely people; highly recommend.
Frequently Asked Questions About Woodhouse Spa - Highland Village
Spa Reservations
To ensure your preferred appointment time, it is recommended you schedule your spa experience with as much advance notice as possible or at the conclusion of your last experience. Our professional staff allocates time especially for each guest, therefore, a credit card is requested to guarantee these reservations. All spa experiences are subject to availability. Menu service and prices are subject to change without notice. We reserve the right to refuse service to anyone. Credit cards are required to reserve all appointments, including those using gift cards. We accept Visa, Mastercard, Discover and American Express.
Spa Arrivals
To begin your spa journey in a relaxed state, we ask that you arrive 15 minutes prior to your scheduled appointment time. For a new guest, please allow 30 minutes to accommodate completion of your guest profile. Spa robes, slippers, private lockers and beverages are provided for your comfort. Delayed arrival will limit the time for your experience, reducing the effectiveness of your treatment and the expectations of your visit. In consideration of other spa guests, service time will not be extended for delayed arrivals, and the full price of your service will be charged. Please notify our staff if there are any special physical or medical needs or conditions they need to consider prior to your services (i.e. pregnancy, food or product sensitivities or aggressive medications). We recommend that valuable items be left at home. Woodhouse is not responsible for lost or stolen items.
Spa Cancellations or Rescheduling
As a courtesy, you will receive a confirmation of your reservation prior to your arrival. Should the need arise to cancel or reschedule reservations, a 24-hour advance notice is required. A 48-hour advance notice is required for any spa packages and multiple treatments lasting more than 2 hours. Insufficient notice to cancel or reschedule reservations are subject to charges up to full service value. All no show reservations will be assessed a charge at full value of services. Spa Parties are subject to terms of agreement for cancellations.
Spa Requirements
We accept guests of all ages, however, some services may require parental release before the services can be rendered. So that all guests may experience a pleasant and peaceful environment, we ask that only those receiving services accompany you to the spa.
Spa Payments, Gratuity, and Gift Cards
Payments are accepted in the form of Cash, most Major Credit Cards and Woodhouse Spa Gift Cards.Woodhouse gift card contains value which may be used to purchase products and services at face value. This card cannot be used to purchase other gift cards. The card must be presented at time of purchase and the available balance will be applied to the transaction. Prices vary by spa and are subject to change without notice. Spa locations are individually owned franchises solely responsible for any and all gift card liabilities at their respective locations. Redemption of this card is subject to certain restrictions and expirations set by each spa location or state regulation. Should this card be redeemed at another location, the card will be redeemed at face value. This card is non-refundable and may not be redeemed for cash. Any unused balance will remain on the card. This card is not transferable and Woodhouse is not responsible for any lost, stolen, damaged or unauthorized use of the card. No express or implied warranties apply. Series of services are not refundable, but can be converted to spa credit. There will be a $50.00 fee each time a check is returned as well as any incurred charges for collection of payment owed. Gratuities are not included in the value of the services and are at the discretion of the guest.
Spa Products and Returns
In the event you are not satisfied with a skin or body care product, you will be given spa credit if the product is returned within 30 days of purchase. For other retail items, a refund will be issued as spa credit or back in the form of which payment was received within 30 days of purchase.
How can I make a reservation at Woodhouse Spa - Highland Village?
You can schedule your spa experience online or by calling. It's best to book in advance to secure your preferred time. A credit card is required to guarantee your appointment.
What is the recommended arrival time before my spa appointment?
Please arrive 15 minutes early to relax before your treatment. New guests should arrive 30 minutes prior to complete their guest profile.
What is the cancellation policy for spa reservations?
A 24-hour notice is required to cancel or reschedule regular appointments. For packages or treatments over 2 hours, a 48-hour notice is needed. Insufficient notice may result in full service charges.
Are there any age restrictions or requirements for spa services?
Guests of all ages are welcome. Some services may require parental consent for minors. Only guests receiving services should accompany you to maintain a peaceful environment.
What payment methods are accepted at Woodhouse Spa - Highland Village?
We accept cash, Visa, Mastercard, Discover, American Express, and Woodhouse Spa Gift Cards. Gift cards cannot be used to purchase other gift cards and are non-refundable.
What brands of skincare products are available at the spa?
We offer products from Skin Ceuticals, Farmhouse Fresh, Babor, Phytomer, and Jane Iredale.
What are the spa's operating hours?
We are open Monday to Friday from 9 AM to 7 PM, Saturday from 10 AM to 6 PM, and Sunday from 12 PM to 5 PM.
What nearby stores can I visit before or after my spa treatment?
You can explore nearby stores such as Victoria's Secret for lingerie and women's clothing, Lovesac for furniture and home goods, and The Neon Elephant for children's clothing, all located in The Shops at Highland Village.
Are there dining options near Woodhouse Spa - Highland Village?
Yes, you can enjoy meals at nearby restaurants such as Corner Bakery for American fare, Taqueria for Mexican cuisine, and Tiff's Treats for bakery desserts, all conveniently located within The Shops at Highland Village.
Where can I find grocery and health food stores near the spa?
Whole Foods Market and Snap Kitchen are nearby options for grocery shopping and health-conscious meals within The Shops at Highland Village.