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We would like to invite you to experience the Woodhouse difference. A tranquil, transformational environment that's both memorable and healthful. From beginning to end, our dedicated spa team ensures that your visit enhances your well-being. Upon entering, you're treated to a warm smile, a luxurious robe, and reflexology sandals that release the day's stresses. You'll relax in our Quiet Room, where a selection of specialty, loose-leaf teas begins your journey to relaxation and rejuvenation. We truly value your visit with us and will treat you like a guest in our home, give us a call or schedule your experience online and see for yourself what sets us apart.
Details
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Woodhouse Spa - Highland Village
4081 Waller Creek, Highland Village, TX
75077, United States
Hours
Reviews
4.8
340 reviews
5 stars
316
4 stars
7
3 stars
6
2 stars3
1 star
8
What are people saying?
AI-generated from recent customer reviews
Therapist Quality
Customers consistently praised the skill and professionalism of the therapists, with many specific mentions of individual therapists like Jarian, Leslie, and Mary.
Atmosphere
The spa's relaxing and welcoming environment received high marks, with many reviews highlighting the calming ambiance and comfortable facilities.
Service Consistency
While many customers reported excellent experiences, a few noted inconsistencies in service quality, particularly with massages, indicating room for improvement.
Customer Experience
Overall, customers felt pampered and well-treated, with many expressing a desire to return and recommend the spa to others.
Booking Issues
Some customers experienced issues with appointment scheduling and communication, which detracted from their overall experience.
- TOTammy O'Hearn5 days ago5.0Always a great experience! I leave feeling relaxed and refreshed after every visit.
- ACAmy C5 days ago5.0It’s a wonderful spa with excellent customer service. Leslie does the very best stone massage ever. I’ve had several from her.
- CDCandace DalbeyNov 12, 20255.011/12/2025 The facial was nice but it’s not what I booked. I booked with a specific employee because that is who was recommended to me, however even though I booked with a certain person and I called and verified that I was with that person they switched on me and gave me someone new. I think it is very unprofessional to do that to anyone. I should have been called and asked if I wanted someone different. 11/17/2025 Following up to my original post above. The owner responded to my review and the general manager reached out a few days after. They were both very professional and apologized for the switch. I feel it says a lot about the company when fault is admitted and they do what they can to make it right. The general manager offered to redo my facial with the specific service provider that I booked my original service with. I would recommend this spa mainly because if you have a problem, they will make it right.
- TWTammy WoodallNov 7, 20255.0My pedicure with Stephanie was really good. She is delightful and did such a great job. Thank you, Stephanie.
- LZLauren ZunigaNov 6, 20255.0I had my first ever maternity massage, with Jarian as my massage therapist, and the experience was incredible! Everything felt so luxurious, from the time in the quiet room before and after, to the massage itself. Definitely coming back!
Frequently Asked Questions About Woodhouse Spa - Highland Village
Spa Reservations
To ensure your preferred appointment time, it is recommended you schedule your spa experience with as much advance notice as possible or at the conclusion of your last experience. Our professional staff allocates time especially for each guest, therefore, a credit card is requested to guarantee these reservations. All spa experiences are subject to availability. Menu service and prices are subject to change without notice. We reserve the right to refuse service to anyone. Credit cards are required to reserve all appointments, including those using gift cards. We accept Visa, Mastercard, Discover and American Express.
Spa Arrivals
To begin your spa journey in a relaxed state, we ask that you arrive 15 minutes prior to your scheduled appointment time. For a new guest, please allow 30 minutes to accommodate completion of your guest profile. Spa robes, slippers, private lockers and beverages are provided for your comfort. Delayed arrival will limit the time for your experience, reducing the effectiveness of your treatment and the expectations of your visit. In consideration of other spa guests, service time will not be extended for delayed arrivals, and the full price of your service will be charged. Please notify our staff if there are any special physical or medical needs or conditions they need to consider prior to your services (i.e. pregnancy, food or product sensitivities or aggressive medications). We recommend that valuable items be left at home. Woodhouse is not responsible for lost or stolen items.
Spa Cancellations or Rescheduling
As a courtesy, you will receive a confirmation of your reservation prior to your arrival. Should the need arise to cancel or reschedule reservations, a 24-hour advance notice is required. A 48-hour advance notice is required for any spa packages and multiple treatments lasting more than 2 hours. Insufficient notice to cancel or reschedule reservations are subject to charges up to full service value. All no show reservations will be assessed a charge at full value of services. Spa Parties are subject to terms of agreement for cancellations.
Spa Requirements
We accept guests of all ages, however, some services may require parental release before the services can be rendered. So that all guests may experience a pleasant and peaceful environment, we ask that only those receiving services accompany you to the spa.
Spa Payments, Gratuity, and Gift Cards
Payments are accepted in the form of Cash, most Major Credit Cards and Woodhouse Spa Gift Cards.Woodhouse gift card contains value which may be used to purchase products and services at face value. This card cannot be used to purchase other gift cards. The card must be presented at time of purchase and the available balance will be applied to the transaction. Prices vary by spa and are subject to change without notice. Spa locations are individually owned franchises solely responsible for any and all gift card liabilities at their respective locations. Redemption of this card is subject to certain restrictions and expirations set by each spa location or state regulation. Should this card be redeemed at another location, the card will be redeemed at face value. This card is non-refundable and may not be redeemed for cash. Any unused balance will remain on the card. This card is not transferable and Woodhouse is not responsible for any lost, stolen, damaged or unauthorized use of the card. No express or implied warranties apply. Series of services are not refundable, but can be converted to spa credit. There will be a $50.00 fee each time a check is returned as well as any incurred charges for collection of payment owed. Gratuities are not included in the value of the services and are at the discretion of the guest.
Spa Products and Returns
In the event you are not satisfied with a skin or body care product, you will be given spa credit if the product is returned within 30 days of purchase. For other retail items, a refund will be issued as spa credit or back in the form of which payment was received within 30 days of purchase.
How can I make a reservation at Woodhouse Spa - Highland Village?
You can schedule your spa experience online or by calling. It's best to book in advance to secure your preferred time. A credit card is required to guarantee your appointment.
What is the recommended arrival time before my spa appointment?
Please arrive 15 minutes early to relax before your treatment. New guests should arrive 30 minutes prior to complete their guest profile.
What is the cancellation policy for spa reservations?
A 24-hour notice is required to cancel or reschedule regular appointments. For packages or treatments over 2 hours, a 48-hour notice is needed. Insufficient notice may result in full service charges.
Are there any age restrictions or requirements for spa services?
Guests of all ages are welcome. Some services may require parental consent for minors. Only guests receiving services should accompany you to maintain a peaceful environment.
What payment methods are accepted at Woodhouse Spa - Highland Village?
We accept cash, Visa, Mastercard, Discover, American Express, and Woodhouse Spa Gift Cards. Gift cards cannot be used to purchase other gift cards and are non-refundable.
What brands of skincare products are available at the spa?
We offer products from Skin Ceuticals, Farmhouse Fresh, Babor, Phytomer, and Jane Iredale.
What are the spa's operating hours?
We are open Monday to Friday from 9 AM to 7 PM, Saturday from 10 AM to 6 PM, and Sunday from 12 PM to 5 PM.
What nearby stores can I visit before or after my spa treatment?
You can explore nearby stores such as Victoria's Secret for lingerie and women's clothing, Lovesac for furniture and home goods, and The Neon Elephant for children's clothing, all located in The Shops at Highland Village.
Are there dining options near Woodhouse Spa - Highland Village?
Yes, you can enjoy meals at nearby restaurants such as Corner Bakery for American fare, Taqueria for Mexican cuisine, and Tiff's Treats for bakery desserts, all conveniently located within The Shops at Highland Village.
Where can I find grocery and health food stores near the spa?
Whole Foods Market and Snap Kitchen are nearby options for grocery shopping and health-conscious meals within The Shops at Highland Village.