Great Clips in Helotes, TX provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 9708 Business Pkwy offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Helotes, TX!
While many customers praised specific stylists like Bobby, Dora, and Daniela for their skills and professionalism, there were also complaints about untrained staff leading to poor haircuts.
Customer Service
The overall customer service experience was mixed; some customers highlighted friendly and attentive staff, while others reported rude behavior and long wait times.
Haircut Consistency
Several reviews indicated inconsistency in haircut quality, with some customers receiving excellent results while others experienced significant dissatisfaction.
Cleanliness and Environment
Many customers appreciated the clean and welcoming atmosphere of the salon, noting that it contributed positively to their experience.
NC
Nancy C.
Feb 9, 2026
1.0
So sorry to have been CLEARLY AND FIRMLY INFORMED BY DANIELLE, who says she's worked for GC for 15 years so she should know, "In case you didn't notice, we only really do men and boys haircuts and we don't do women. Also, we are told to only spend less than 15 minutes, but preferably 5, so that's why I'm already done with your hair." I left her a very decent tip in return for hers - thanks for letting me know that I am not welcome to ever go back.
BL
Bo LeHew
Feb 4, 2026
5.0
Dora, Bobby & Erin are the absolute best!! I love this location, and only go here!!
CG
Cheyanne Garza
Feb 3, 2026
5.0
I love how Daniela cut my hair! She’s extremely professional and gave me exactly what I asked for.
KR
kim ruiz
Feb 3, 2026
5.0
I had an exceptional experience with hairstylist Dora who demonstrated a wonderful personality from check-in onwards and precisely delivered the haircut I requested. I highly recommend Dora and I will be returning for her services.🩷
PD
P D
Jan 18, 2026
1.0
Do not go to this place. The staff is not friendly at all. I had been telling my wife that I wanted to take my boys somewhere else because we are never satisfied with their hair cuts. The last time we took them, the person cutting his hair made my son uncomfortable by moving his head forcefully and ended cutting his ear with the clippers. It seems they just pick anyone to come cut hair. A person with pink hair who seemed to be the manager came and asked what happened walked away, no apology. They do not know how to cut hair. People who get their hair cut there come out with uneven hair and don't notice to see. Never going back. Going to real stylist. If I could give negative STARS I would.
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What haircare services are offered at Great Clips Helotes Town Center?
Great Clips Helotes Town Center offers affordable haircuts for men, women, and kids, including beard trims, bang trims, shampooing, blow drying, styling such as updos, and select salons offer perms.
How does the Online Check-In service work at Great Clips?
Online Check-In lets you see estimated wait times, add yourself to the waitlist, and receive ReadyNext text alerts when your wait is about 15 minutes, saving you time at the salon.
Do I need an appointment to get a haircut at Great Clips?
No appointment is necessary. Great Clips is a walk-in salon, but you can use Online Check-In to reserve your spot and reduce wait times.
What are the operating hours for Great Clips in Helotes?
The salon is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday 9:00 AM to 6:00 PM, and Sunday 10:00 AM to 5:00 PM, with special holiday hours varying; it's closed on Thanksgiving and Christmas Day.
Is hair coloring available at Great Clips Helotes?
No, Great Clips salons do not provide hair coloring services.
Can I request a specific stylist when I check in online?
No, you cannot request a specific stylist via Online Check-In. However, upon arrival at the salon, you can request a stylist, though it may increase your wait time. Clip Notes ensure consistent haircuts from any stylist.
What payment options does Great Clips Helotes accept?
They accept major credit cards including Mastercard and Visa.
What nearby places can I visit before or after my haircut at Great Clips Helotes?
Nearby you can find dining options like Playa Bowls, Marco's Pizza, Taco Bell, and Panther’s Country Cafe. You might enjoy a meal or a snack before or after your salon visit.
Are there other beauty and wellness services near Great Clips Helotes?
Yes, nearby places include Ann Nails and FH Esthetics for nail and beauty services, as well as Hidden Hills Med Spa for skin care treatments.
What nearby services can help with personal care and health needs?
Near Great Clips Helotes, you can find Elite Chiropractic & Rehab for chiropractic care, Cedar Springs Dental for dental services, Almouie Pediatrics for children's healthcare, and Lucky Paws Grooming & Boarding for pet grooming.
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