SEPHORA

3.2
74 reviews

About

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Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. We can't wait to see you!

Details

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Location

SEPHORA
3000 GRAPEVINE MILLS PKWY, GRAPEVINE, TX
76051, United States

Hours

Reviews

3.2
74 reviews
5 stars
34
4 stars
7
3 stars
1
2 stars
1
1 star
31
  • NT
    Natalie Thanavady
    1 day ago
    2.0
    When I walked into Sephora, I expected the same welcoming experience that many customers talk about. However, as a teenager, I noticed that none of the employees approached me or offered help. They didn’t ask if I needed anything, even though I was clearly browsing and looking around. But when adults walked in, several employees immediately went to assist them. I felt ignored, and the difference in treatment was unfair. Every customer should feel acknowledged, no matter their age. I hope Sephora improves their customer service so younger shoppers feel just as valued and respected.
  • GI
    gummadi indraja
    Nov 9, 2025
    5.0
    Excellent service by Alina.
  • MM
    MelonieJW
    Nov 7, 2025
    1.0
    Consistently snobby. Every time. ... 😂let the staff snob me so i can feel like im in a "fancy" place buying "fancy" things right. 🤦 Go murikuh
  • DP
    Dee P
    Oct 4, 2025
    1.0
    I went there to get a lash fill and was informed that they were completely booked, but I didn’t even see anyone being serviced at that time so not sure what that was about. Other than that. The workers were friendly and everyone did come and ask me if I needed help I just didn’t understand why I couldn’t get my lashes done real quick that would’ve been like 10 to 15 minutes when I didn’t see anyone being serviced at that time.
  • CS
    Chandon Summers
    Sep 14, 2025
    1.0
    I had a very disappointing experience at this Sephora. I felt discriminated against while shopping — I was followed around the store and never once asked if I needed help, even though I saw other customers being offered assistance. When it came time to check out, I was singled out and told to leave the line to pay at another register “to bring down the line,” but I was the ONLY one asked to do so. The treatment was unwelcoming and made me feel targeted. Sephora should ensure that all customers are treated with respect and fairness.

Frequently Asked Questions About SEPHORA

What are the operating hours of Sephora in Grapevine Mills?

Sephora is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.

Does Sephora offer in-store pickup or delivery services?

Yes, Sephora offers both in-store pickup and same-day delivery services.