Business Details
About
Hair SalonBeauty Salon
Great Clips in Grapevine, TX provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 2100 West NW Hwy offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Grapevine, TX!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.6
203 reviews
5 stars
109
4 stars
23
3 stars
8
2 stars
6
1 star
57
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple customers reported being denied service during business hours or experiencing long wait times without acknowledgment from staff.
Quality of Haircuts
A significant number of reviews highlighted poor haircut quality, with complaints about uneven cuts, rushed service, and lack of attention to customer requests.
Staff Behavior
Several reviews mentioned unprofessional behavior from staff, including rudeness, lack of communication, and inappropriate comments regarding tips.
Positive Experiences
Despite the negative feedback, some customers praised specific stylists for their skills and friendly service, indicating that there are capable employees at the location.
Cleanliness and Environment
A few customers noted unpleasant odors in the shop, which detracted from their overall experience.
- KKKarin KusumakarOct 25, 20251.0It’s Saturday at 5:54. I’m standing in front of the store that I allowed me to check in online ten minutes ago…and the guy locked the door and said they were closed. Why was I allowed to check in at 5:45 online if they close at 6? And why, for a simple haircut trim, are they not letting me in. I’m there was still 6 minutes until closing. No other customers were in the store.
- NNNorthTexasOct 15, 20251.0I was there waiting and nobody cut my hair because just one worker available attending another customer for long time (talking)
- KJKoree JAug 29, 20251.0Won’t be coming back to this location I arrived at 6:40 and was refused service. The lady at the register claimed they were experiencing issues with the payment system and that was just an excuse for them wanting to close early completely unacceptable.
- GBGary Ruff (BL8ant Band)Jul 15, 20255.0I needed a hair cut on July 4, and I found a Great Clips that was open. Most other Great Clips were closed. It was near Kimball road off hwy 114 and 121 .... I guess Colleyville or Grapevine Texas. My normal Great Clips is in North Arlington. I use the app. With the app you can get your place in line and wait for your turn in the car. They will text you when to come in.
- KNKyle NelsonJul 9, 20251.0I’ve been coming to this Great Clips location for more than a year (I live 3 minutes away), and I will not be coming back here again. I received a haircut from Angel (lady with the green hair), and I suspect that she was intoxicated. She avoided all eye contact, the conversation was basically non-existent (except a few odd responses to my questions), and she seemed pretty uncoordinated. Initially, I thought maybe she was just having a rough day, but seeing her lose her balance while walking back to the front desk confirmed my suspicion that she was under the influence. I’ve noticed her in there before and she was very talkative and energetic… Definitely not this time. Super awkward and uncomfortable haircut experience. A previous Google review mentioned a similar experience, so apparently the owner didn’t take that one very seriously.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and haircare services does Great Clips in Grapevine offer?
Great Clips provides haircuts for men, women, kids, and seniors, including bang, neck, and beard trims. Other services include shampoo, blow dry, styling, and some salons offer perms.
How can I save time waiting at Great Clips using their Online Check-In service?
You can add yourself to the waitlist online, see estimated wait times, and receive a ReadyNext text alert when your wait time is about 15 minutes so you can arrive just in time for your appointment.
Do I need an appointment to get a haircut at Great Clips in Grapevine?
No appointment is required. Great Clips is a walk-in salon, but you can use Online Check-In to save your spot in the waitlist and reduce your waiting time.
What are the operating hours of Great Clips at 2100 West NW Hwy, Grapevine?
Monday to Friday, Great Clips is open from 8:00 AM to 7:00 PM. Saturdays from 9:00 AM to 6:00 PM, and Sundays from 10:00 AM to 6:00 PM. They are closed on some holidays like Thanksgiving and Christmas Day.
Can I request a particular stylist when I check in online?
No, stylist requests are not available via Online Check-In for privacy and safety reasons. However, you can request a stylist when you arrive at the salon, though this may increase your wait time.
What payment methods does Great Clips in Grapevine accept?
Great Clips accepts major credit cards including Mastercard and Visa, and debit card payments. Cash is not required.
Are there any nearby restaurants where I can grab a meal before or after my haircut at Great Clips?
Yes, nearby you have Thai Riverside Restaurant, Donut Palace for donuts and sweets, Wicho's House Restaurant offering Tex-Mex and American cuisine, Subway for sandwiches, Asian Top buffet, Soup Man for soups, and Marco's Pizza for Italian-style pizza.
What nearby places can I visit for additional beauty and wellness services around Great Clips?
Close by you can find Carousel Nails & Spa for nail and beauty services, Share Dentistry for dental care, Serenity Aesthetics medical spa, and several counseling and chiropractic services including Aspen Counseling Services and The Vine Family Chiropractic.
Is Great Clips easily accessible for customers using public transit or visiting nearby businesses in Grapevine?
Great Clips is located in Park Place on West NW Hwy near various service businesses like Grapevine Pest Control and retail stores such as Kid to Kid. This convenient location makes it easy to combine your haircut visit with shopping or errands nearby.
How does Great Clips use Clip Notes to improve my haircut experience?
Great Clips saves your haircut preferences and details with Clip Notes at any location, so stylists can give you a personalized and consistent haircut experience every time.