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We would like to invite you to experience the Woodhouse difference. A tranquil, transformational environment that's both memorable and healthful. From beginning to end, our dedicated spa team ensures that your visit enhances your well-being. Upon entering, you're treated to a warm smile, a luxurious robe, and reflexology sandals that release the day's stresses. You'll relax in our Quiet Room, where a selection of specialty, loose-leaf teas begins your journey to relaxation and rejuvenation. We truly value your visit with us and will treat you like a guest in our home; give us a call or schedule your experience online and see for yourself what sets us apart.
Details
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.5
142 reviews
5 stars
119
4 stars
3
3 stars
7
2 stars
3
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, attentive, and professional, enhancing their overall experience.
Massage Quality
The quality of massages received positive feedback, with several customers highlighting specific therapists for their skills and effectiveness.
Facility Ambiance
The spa's atmosphere was frequently described as relaxing and serene, contributing to a positive experience for visitors.
Booking Issues
Several customers reported problems with booking and appointment confirmations, leading to dissatisfaction with their experiences.
Mixed Experiences
While many reviews were positive, there were notable complaints about service inconsistencies and unprofessional behavior from some staff.
- BABryanna Arellano1 day ago5.010/10 the best massage of my lifeeeee!!! My husband and I went together for my birthday. I had Blanca and my husband had Jamie. Honestly we couldn’t stop talking about going back everyone’s was super helpful and attentive. We weren’t confused on where to go bc there was always someone moving us a long to where we needed to be. Overall loved it and would recommend to family and friends
- SLSamantha LNov 16, 20254.0I got the 80 minute deep tissue massage with cupping and the gua sha treatments added to my service. I would highly recommend the deep tissue, as for the cupping and gua sha treatments, I did not feel it was worthy the additional cost. My therapist did an amazing job with the deep tissue, I felt every knot pop and disappear. I've had cupping done in the past, but it did not meet my expectations compared to previous cupping I have had done. It was my first time getting a gua sha done on my scalp, the products used smelled and felt great in my hair. I suppose I was expecting more of a scalp massage with the gua sha tool than I got, but I walked in to adding this extra service with no expectations.
- RYrachel YeppezNov 5, 20255.0Went there about a month ago . The massage I got from Jamie was phenomenal. Excellent service and loved the atmosphere. I’ll be back again for sure !
- JDJill DavidsonNov 2, 20255.0Woodhouse always delivers a relaxing and wonderful experience! Iesha does the best facials, hands down!
- DFDreama FergusonOct 26, 20255.0This was the best experience ever. I was surprised for my bday and had the pleasure of getting Clay. He was great and said that he was going for atleast one snore. My husband said I was SNORING for a while lol. I was so relaxed afterwards I actually came home and went to bed for the night. The staff was so nice and sweet. The robe and shoes felt good and the mood was exceptional.
Frequently Asked Questions About Woodhouse Spa - Baybrook
Spa Reservations
To ensure your preferred appointment time, it is recommended you schedule your spa experience with as much advance notice as possible or at the conclusion of your last experience. Our professional staff allocates time especially for each guest, therefore, a credit card is requested to guarantee these reservations. All spa experiences are subject to availability. Menu service and prices are subject to change without notice. We reserve the right to refuse service to anyone. Credit cards are required to reserve all appointments, including those using gift cards. We accept Visa, Mastercard, Discover and American Express.
Spa Arrivals
To begin your spa journey in a relaxed state, we ask that you arrive 15 minutes prior to your scheduled appointment time. For a new guest, please allow 30 minutes to accommodate completion of your guest profile. Spa robes, slippers, private lockers and beverages are provided for your comfort. Delayed arrival will limit the time for your experience, reducing the effectiveness of your treatment and the expectations of your visit. In consideration of other spa guests, service time will not be extended for delayed arrivals, and the full price of your service will be charged. Please notify our staff if there are any special physical or medical needs or conditions they need to consider prior to your services (i.e. pregnancy, food or product sensitivities or aggressive medications). We recommend that valuable items be left at home. Woodhouse is not responsible for lost or stolen items.
Spa Cancellations or Rescheduling
As a courtesy, you will receive a confirmation of your reservation prior to your arrival. Should the need arise to cancel or reschedule reservations, a 24-hour advance notice is required. A 48-hour advance notice is required for any spa packages and multiple treatments lasting more than 2 hours. Insufficient notice to cancel or reschedule reservations are subject to charges up to full service value. All no show reservations will be assessed a charge at full value of services. Spa Parties are subject to terms of agreement for cancellations.
Spa Requirements
We welcome guests aged 12 and older. For guests under 18, a parent or guardian must be present during the visit, and some services may require a signed parental consent form. To ensure a serene and relaxing environment for all, we kindly ask that only those receiving services accompany you to the spa.
Spa Payments, Gratuity, and Gift Cards
Payments are accepted in the form of Cash, most Major Credit Cards and Woodhouse Spa Gift Cards.Woodhouse gift card contains value which may be used to purchase products and services at face value. This card cannot be used to purchase other gift cards. The card must be presented at time of purchase and the available balance will be applied to the transaction. Prices vary by spa and are subject to change without notice. Spa locations are individually owned franchises solely responsible for any and all gift card liabilities at their respective locations. Redemption of this card is subject to certain restrictions and expirations set by each spa location or state regulation. Should this card be redeemed at another location, the card will be redeemed at face value. This card is non-refundable and may not be redeemed for cash. Any unused balance will remain on the card. This card is not transferable and Woodhouse is not responsible for any lost, stolen, damaged or unauthorized use of the card. No express or implied warranties apply. Series of services are not refundable, but can be converted to spa credit. There will be a $50.00 fee each time a check is returned as well as any incurred charges for collection of payment owed. Gratuities are not included in the value of the services and are at the discretion of the guest.
Spa Products and Returns
In the event you are not satisfied with a skin or body care product, you will be given spa credit if the product is returned within 30 days of purchase. For other retail items, a refund will be issued as spa credit or back in the form of which payment was received within 30 days of purchase.
What services does Woodhouse Spa - Baybrook offer?
Woodhouse Spa - Baybrook offers massage services, facial services, body treatments, nail services, waxing services, skincare products, and gift cards.
How do I make a reservation at Woodhouse Spa - Baybrook?
Reservations are recommended to ensure your preferred appointment time and can be made online or by calling the spa directly. A credit card is required to guarantee reservations.
What should I know about arriving for my spa appointment?
Guests should arrive 15 minutes prior to their appointment and new guests should allow 30 minutes to complete their guest profile. Late arrivals will limit service time but charges remain full.
What is the cancellation policy at Woodhouse Spa - Baybrook?
Cancellations require a 24-hour advance notice; spa packages or treatments over 2 hours require 48 hours notice. Insufficient notice may result in charges up to the full service value.
Are there age restrictions for spa services?
Guests aged 12 and older are welcome. Those under 18 must be accompanied by a parent or guardian, and some services may require parental consent.
What payment methods does Woodhouse Spa - Baybrook accept?
Payments accepted include cash, most major credit cards (Visa, Mastercard, Discover, American Express), and Woodhouse Spa Gift Cards.
Does Woodhouse Spa - Baybrook provide wheelchair accessible facilities?
Yes, the spa has wheelchair accessible entrances and restrooms to accommodate all guests.
What are the operating hours of Woodhouse Spa - Baybrook?
The spa is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What nearby places can I visit before or after my spa appointment?
Nearby places include the Z Gallerie for home decor, Popbar for desserts, and Grimaldi's for Italian dining, all within Baybrook Mall, allowing for a relaxing or enjoyable outing alongside your spa visit.
Can I shop for beauty products near Woodhouse Spa - Baybrook?
Yes, you can visit The Body Shop or Macbaybrook Friendswood nearby to purchase cosmetic and beauty supplies, complementing your spa experience.