Rowan Baybrook Mall

4.9
350 reviews

About

Ear Piercing ServiceJewelry Store
Rowan is all about ears. We offer a fun, celebratory and safe piercing experience for everyone. All our piercings are done by licensed nurses and all our products are hypoallergenic. When we say “Piercing for All”, we mean it. Everybody is invited to this ear party.

Location

Rowan Baybrook Mall
700 Baybrook Mall, Friendswood, TX
77546, United States

Hours

Reviews

4.9
350 reviews
5 stars
344
4 stars
0
3 stars
1
2 stars
1
1 star
4

What are people saying?

AI-generated from recent customer reviews

Staff Excellence

Customers consistently praised the staff, particularly Cecilia and Nurse Amy, for their kindness, patience, and professionalism during the ear-piercing process.

Customer Experience

Many reviews highlighted a positive overall experience, with customers feeling comfortable and well-informed throughout the procedure.

Cleanliness

The facility received commendations for being clean and well-maintained, contributing to a reassuring atmosphere for parents and children.

Attention to Detail

While most feedback was positive, there were concerns about attention to detail in some cases, particularly regarding the proper placement of earrings.

Recommendation Rate

A significant number of customers highly recommended the business, often mentioning specific staff members for their exceptional service.
  • CA
    Carina Abrie
    1 day ago
    5.0
    We had the best experience ever!!! Kristi pierced both of my girls ears and it went Amazing!! She and the entire staff were so friendly and patient with us. The store is super clean and we will probably be back soon with our little boy!
  • BL
    Blanca Ledezma
    3 days ago
    5.0
    Cecilia is AMAZING. I was so nervous walking in. She made my experience so pleasant and pain free. I debated doing this for years. I’m so happy I finally got my ears pierced and even more glad that it was such a pleasant experience!!
  • BB
    Bri Bri
    5 days ago
    5.0
    Great place, the staff are really nice!. Cecilia was very sweet and helpful. I wish I knew about this place before I got my helix piercing as I got it done at a tattoo shop and it was taking a while to heal but they cleaned it and changed the jewelry and is much better now.
  • DM
    Denise Mitchell
    Nov 15, 2025
    5.0
    I'm so glad I came here! I called and spoke with Rachel to check on the availability for the day as well as to see if the earring we wanted was in stock. I scheduled an appointment but we came in earlier. We were welcomed in to get started. Rachel very was patient with my wiggly daughter. We re tried the placement of her earrings until we got it right and Rachel made us feel confident in our decision. The whole experience was great and the whole office staff made us very comfortable. I would definitely recommend this location to anyone! Thank you again ladies 🤍
  • JJ
    Jenny
    Nov 13, 2025
    5.0
    This place is amazing, everyone is so nice and helpful. My daughter was so nervous coming here but Cecilia, who pierced my daughter’s ears, did such an amazing job! She walked us through everything and was super sweet which helped my daughter calm down. I would highly recommend anyone to come here.

Frequently Asked Questions About Rowan Baybrook Mall

What services does Rowan Baybrook Mall offer?

Rowan Baybrook Mall offers ear piercing services including children's piercing, ear lobe, and cartilage/helix piercing, all performed by licensed nurses. They also sell earrings, necklaces, and piercing aftercare products.

What are the operating hours of Rowan Baybrook Mall?

Rowan Baybrook Mall is open Monday through Saturday from 11:00 AM to 8:00 PM, and on Sunday from 12:00 AM to 6:00 PM.