Rowan Baybrook Mall

4.9
413 reviews

About

Ear Piercing ServiceJewelry Store
Rowan is all about ears. We offer a fun, celebratory and safe piercing experience for everyone. All our piercings are done by licensed nurses and all our products are hypoallergenic. When we say “Piercing for All”, we mean it. Everybody is invited to this ear party.

Location

Rowan Baybrook Mall
700 Baybrook Mall, Friendswood, TX
77546, United States

Hours

Reviews

4.9
413 reviews
5 stars
405
4 stars
0
3 stars
2
2 stars
1
1 star
5

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers consistently praised the staff, particularly Nurse Cecilia, for being friendly, professional, and attentive during the piercing process.

Customer Experience

Many reviews highlighted positive experiences, with customers feeling comfortable and well-informed throughout their visits.

Service Quality

The business received commendations for its thoroughness and care in handling piercings, with several customers noting the gentle approach taken by the nurses.

Recommendations

A significant number of customers expressed their willingness to recommend the business to others, citing excellent service and a welcoming atmosphere.
  • JR
    Jazalynn Randall
    Jan 3, 2026
    5.0
    It was amazing! Kristi did an amazing job with the piercing it self, talking through it, and making sure i was ok throughout it all! I highly recommend her if you are looking to get a conch piercing!!
  • CA
    CELICA ARREDONDO
    Jan 1, 2026
    5.0
    Kristi is hands down the BEST! She makes you feel confident and secure while getting a piercing. She also advises you the best way possible and explains everything perfectly. Will definitely return. Had a few of my piercings done here, as you can see. ❤️
  • MD
    Michelle Dykman
    Dec 31, 2025
    5.0
    Great experience! They were able to accommodate my daughter before the day was over even though I was super last minute. My 7 month old was comfortable and smiling through the whole process. Totally would recommend. Thank you Cecilia💜
  • JB
    J Bell
    Dec 29, 2025
    5.0
    I drove over an hour to purchase some quality jewelry for 3 existing piercings and have them put in. AMY was the nurse that installed my jewelry..she was professional and kind. The manager and sales associate were helpful and were able to get me in as a walk-in within a few hours. I overheard another nurse piercing a young girl's ears and she was compassionate, patient and professional..I was impressed with my entire experience and will recommend Rowan at Baybrook for anyone looking to get ear piercings and I will definitely go back for more jewelry soon.
  • JS
    Jessica Salazar
    Dec 21, 2025
    5.0
    We've had two very positive experiences here. We saw Nurse Cecilia both times for my 1 year old's piercings and a nurse evaluation after one of the earrings fell out. Cecilia is friendly, works well with children and she did a great job with the piercings. As a business, I think it's a little pricy but knowing you get professional, super safe work done by nurses makes it worth it.

Frequently Asked Questions About Rowan Baybrook Mall

What services does Rowan Baybrook Mall offer?

Rowan Baybrook Mall offers ear piercing services including children's piercing, ear lobe, and cartilage/helix piercing, all performed by licensed nurses. They also sell earrings, necklaces, and piercing aftercare products.

What are the operating hours of Rowan Baybrook Mall?

Rowan Baybrook Mall is open Monday through Saturday from 11:00 AM to 8:00 PM, and on Sunday from 12:00 AM to 6:00 PM.