Woodhouse Spa - El Paso

As a courtesy, you will receive a confirmation of your reservation prior to your arrival. Should the need arise to cancel or reschedule reservations, a 24-hour advance notice is required. A 48-hour advance notice is required for any spa packages and multiple treatments lasting more than 2 hours. Insufficient notice to cancel or reschedule reservations are subject to charges up to full service value. All no show reservations will be assessed a charge at full value of services. Spa Parties are subject to terms of agreement for cancellations.

We accept guests of all ages, however, some services may require parental release before the services can be rendered. So that all guests may experience a pleasant and peaceful environment, we ask that only those receiving services accompany you to the spa.

Payments are accepted in the form of Cash, most Major Credit Cards and Woodhouse Spa Gift Cards.A Woodhouse gift card contains value which may be used to purchase products and services at face value. This card cannot be used to purchase other gift cards. The card must be presented at time of purchase and the available balance will be applied to the transaction. Prices vary by spa and are subject to change without notice. Spa locations are individually owned franchises solely responsible for any and all gift card liabilities at their respective locations. Redemption of this card is subject to certain restrictions and expirations set by each spa location or state regulation. The El Paso location has a three year expiration on all gift cards from date of purchase except gift cards given out as donations from the spa. Donation gift cards expire by the end of the year they are presented due to tax restrictions. The purchaser of a gift card is notified of the expiration date when the sale is being completed. Notification of expiration dates are the sole responsibility of the purchaser to the recipient. If the purchaser doesn't tell the recipient the expiration date, the recipient can call the spa. When the recipient of a gift card calls the spa they need to have the gift card numbers and the name needs to match and be verified. If names do not match what's on the gift card, information will not be released so as to protect the purchaser. If the recipient loses their physical gift card the purchaser will need to inform the spa that the gift card needs to be canceled and replaced with a new gift card number. It is not the spa's responsibility to locate lost or stolen gift cards or gift cards that have expired. Should this card be redeemed at another location, the card will be redeemed at face value. This card is non-refundable and may not be redeemed for cash. Any unused balance will remain on the card. This card is not transferable and Woodhouse is not responsible for any lost, stolen, damaged or unauthorized use of the card. No express or implied warranties apply. Series of services are not refundable, but can be converted to spa credit. There will be a $50.00 fee each time a check is returned as well as any incurred charges for collection of payment owed. Gratuities are not included in the value of the services and are at the discretion of the guest.

In the event you are not satisfied with a skin or body care product, you will be given spa credit if the product is returned within 30 days of purchase. For other retail items, a refund will be issued as spa credit to your account.

It is recommended to schedule your spa appointment in advance or at the end of your last visit. A credit card is required to guarantee your reservation as all services are subject to availability.

Guests should arrive 30 minutes prior to their scheduled appointment time to complete or refresh the guest profile intake form and to begin their experience in a relaxed state.

A 24-hour notice is required to cancel or reschedule appointments, and 48 hours for spa packages or treatments over 2 hours. Insufficient notice may result in charges up to full service value.

The spa accepts cash and major credit cards including Visa, Mastercard, Discover, and American Express. Gift cards purchased at the spa can also be used for products and services.

Yes, gift cards are available with a three-year expiration from the purchase date, except for donation cards which expire at year-end due to tax restrictions. They can be used for products and services but not to purchase additional gift cards.

They offer services like massage, facials, body treatments, nail and waxing services and retail brands including Skin Ceuticals, Phytomer, Farmhouse Fresh, BABOR, Kneipp, Harney & Son's Teas, and Hydrafacial.

The spa is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sundays from 12:30 PM to 7:00 PM.

Yes, the spa has a wheelchair-accessible entrance and restroom but does not have wheelchair-accessible seating.

Nearby dining options include La Madeleine French Bakery & Café for French cuisine, Chuy's and Chuys Mexican Restaurant for Tex-Mex and Mexican dishes, and Crazy Crab for seafood lovers.

You can enjoy shopping at nearby places such as Las Fuentes Mall featuring multiple retailers and restaurants, Nordstrom Rack for fashion and apparel, and Versona for women's clothing and accessories.