Studio 209- El Paso

4.2
412 reviews

About

Hair Salon

Details

  • Requires appointmentAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Studio 209- El Paso
1700 North Zaragoza Road, El Paso, TX
79936, United States

Hours

Reviews

4.2
412 reviews
5 stars
302
4 stars
23
3 stars
9
2 stars
13
1 star
65

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and attentive service from stylists, with specific mentions of several stylists who provided excellent haircuts and color treatments.

Inconsistency

Several reviews highlighted issues with inconsistent results, including uneven haircuts and dissatisfaction with color treatments, leading to customers needing corrections elsewhere.

Booking Issues

Customers expressed frustration with appointment cancellations and rescheduling policies, particularly regarding communication and charges for missed appointments.

Atmosphere

The salon's environment was frequently described as clean, welcoming, and enjoyable, with complimentary drinks and snacks enhancing the overall experience.

Mixed Experiences

While many customers had positive experiences, there were notable negative reviews regarding specific stylists and the handling of complaints, indicating a divide in customer satisfaction.
  • SE
    Samantha Escobar
    Dec 26, 2025
    5.0
    Dulce was the stylist who cut my hair. She did an amazing job and made my first visit very pleasant. Loved her work and service.
  • HM
    Harper Mihalick
    Dec 23, 2025
    4.0
    I loved my stylist she was very engaging, loved the conversations we had, and I loved my haircut but later that night I noticed that the right side of my hair was uneven it was way longer than the left side and I had to fix it myself. Other than that fabulous service.
  • VV
    VL
    Dec 18, 2025
    1.0
    Loved coming here until they canceled my appointment with no confirmation never received a call once to confirm my appointment knowing I receive their messages for offers still got charged a fee.
  • MN
    Monica Nunez
    Dec 12, 2025
    5.0
    ​I just had a truly fantastic experience and felt compelled to leave a review. Mariana my stylist was absolutely wonderful. They not only listened carefully to exactly what I wanted but executed the cut flawlessly. I can genuinely say she did exactly what I wanted, and the result is perfect! ​The positive atmosphere started the moment I walked in. The host was amazing—friendly, welcoming, and very attentive, making the check-in and check-out process seamless. ​Furthermore, the overall management of the salon was great. Everything ran smoothly and professionally, from the cleanliness of the station to the efficiency of the booking process. ​Thank you to the entire team for such a stellar visit. My experience was great, and I will definitely be back!
  • VG
    Vivian Garcia
    Dec 6, 2025
    5.0
    I love this place!! Been coming for years. Feel like royalty on each visit!! Never disappoints! I definitely recommend it!! I love how Nina does my hair!! Thank you Nina for always taking such great care of my hair. I leave feeling so confident every time!! I truly appreciate your talent and care!!

Frequently Asked Questions About Studio 209- El Paso

Where is Studio 209 - El Paso located?

Studio 209 - El Paso is located at 1700 North Zaragoza Road, El Paso, TX 79936, USA.

What are the operating hours of Studio 209 - El Paso?

The salon is open Monday, Tuesday, and Saturday from 9:00 AM to 5:00 PM, and Wednesday through Friday from 9:00 AM to 7:00 PM. It is closed on Sundays.